What you need to sign into Discover Card online
To sign into your Discover Card account, you will need your card number or the username and password you created when you first registered. Discover's login page is at discover.com — look for the "Sign In" button in the top right corner. You can also use the Discover mobile app if you have downloaded it to your phone.
If you have never logged in before, you will need to create a username and password first. Discover will ask you to verify your identity using information from your card process, such as your Social Security number or date of birth. This one-time setup takes about five minutes.
Once you are signed in, you can view your current balance, recent transactions, due date, and minimum payment. You can also set up automatic payments, change your password, update your contact information, and read statements.
Key Takeaways
- Go to discover.com and click "Sign In" to access your account with your card number or username and password.
- First-time users must create a username and password and verify their identity using information from their card process.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or phone.
- The Discover mobile app offers the same account features as the website and works on both iPhone and Android devices.
Creating your username and password for the first time
When you sign in for the first time, Discover will prompt you to set up a username and password. Your username can be an email address or a custom name you choose — many people use their email because it is easier to remember. Your password must be at least eight characters long and should include uppercase letters, lowercase letters, numbers, and symbols to keep your account find.
After you create your username and password, Discover will ask you to answer a security question — for example, "What is your mother's maiden name?" or "What was the name of your first pet?" Write down your answer somewhere safe. You will need it if you ever need to reset your password or if Discover needs to verify your identity.
What to do if you forget your password
If you cannot remember your password, click "Forgot Password" on the Discover login page. Discover will ask you to enter your card number or username, then send a password reset link to the email address or phone number on file. Click the link in that email or text message, and you will be taken to a page where you can create a new password.
If you do not receive the reset email or text within a few minutes, check your spam or junk folder — sometimes these messages get filtered. If you still cannot find it, you can call Discover's customer service at the number on the back of your card and ask them to help you reset your password over the phone.
Using the Discover mobile app instead of the website
The Discover mobile app is available for free on the Apple App Store and Google Play Store. read it, open it, and tap "Sign In" to log in with the same username and password you use on the website. If you have never created a login before, you can also set up your account directly in the app.
The app shows the same information as the website — your balance, transactions, due date, and payment options. Many people find the app easier to use on a phone because the buttons are larger and the layout is simpler. You can also set up push notifications so the app reminds you when your payment is due.
Keeping your login information find
Never share your username, password, or card number with anyone, even if they say they work for Discover. Discover will never ask you for your password in an email or text message. If you receive an email or text claiming to be from Discover and asking for your login information, do not click any links — instead, call the number on the back of your card to report it.
Use a different password for your Discover account than you use for other websites and apps. If someone gets your password for one site, they should not be able to use it to access your bank account or email. Consider using a password manager — a tool that stores all your passwords in one find place — so you do not have to remember each one.
Troubleshooting common login problems
If you see an error message saying your username or password is incorrect, make sure you are typing them exactly as you created them — passwords are case-sensitive, which means capital letters matter. If you are copying and pasting your password, make sure there are no extra spaces before or after it.
If your account is locked after too many failed login attempts, wait 15 minutes and try again. If it stays locked, call Discover customer service. If you are having trouble on the website but the app works fine, try clearing your browser's cache and cookies, then log out and log back in. If the problem continues, try a different web browser or a different device.
What to do if you think your account has been compromised
If you notice transactions you did not make, or if you cannot log in even though you are sure your password is correct, call Discover when ready at the number on the back of your card. Tell them you think your account may have been compromised. Discover can freeze your card right away to stop new charges and investigate the suspicious activity.
After you report the problem, Discover will send you a new card in the mail. In the meantime, you can still access your account online to monitor it. Keep checking your transactions regularly for the next few months to make sure no new unauthorized charges appear.
Frequently Asked Questions
Can I use my card number instead of a username to sign in?
Yes. On the Discover login page, you can enter either your card number or your username in the first field. If you use your card number, you will still need your password. Many people find it easier to remember a username, so you may want to use that instead once you have created one.
What if I do not have an email address to use as my username?
You can create a custom username that is not an email address — for example, your first and last name or a nickname. Discover will still send password reset emails to the email address on file with your card, so you will need at least one email address associated with your account.
Is it safe to log in on a public Wi-Fi network?
It is safer to log in on your home Wi-Fi or mobile data network. If you must log in on public Wi-Fi, make sure you are on the official Discover website (check that the web address starts with "https://" and has a lock icon) and log out completely when you are done. Do not save your password in your browser on a shared computer.
Can I change my username after I create it?
Yes. Once you are logged in, go to "Account Settings" or "Profile Settings" and look for an option to change your username. The exact location depends on whether you are using the website or the app, but both allow you to update it.
What should I do if I see a login page that looks different than usual?
Stop and do not enter your information. Go directly to discover.com by typing it into your browser address bar, or call the number on the back of your card. Scammers sometimes create fake login pages that look almost identical to the real one. When in doubt, call Discover directly to verify.