Where to log in to your Delta American Express account
You log into your Delta American Express card through the American Express website or mobile app, not through Delta's site. Go to americanexpress.com and click "Log In" at the top right, or open the American Express mobile app on your phone.
When you reach the login screen, enter the email address or username you registered with American Express, then your password. If you have multiple American Express cards, the system will show you all of them after you log in — select the Delta card from the list.
The Delta American Express card is issued by American Express, so American Express controls the login portal and your account dashboard. Delta's website does not host your card account; it only shows your SkyMiles frequent flyer information if you log in there separately.
Key Takeaways
- Log in at americanexpress.com or through the American Express mobile app, not through Delta's website.
- Use the email address or username and password you created when you first opened your Delta American Express card.
- After logging in, you can view your balance, recent transactions, rewards points, and make payments.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or phone.
- The American Express app lets you check your account, pay your bill, and track rewards from your phone anytime.
What you can do once you are logged in
Once you log in, your dashboard shows your current balance, credit limit, and recent purchases. You can review individual transactions, read statements as PDFs, and see your available credit. The account page also displays your current rewards balance — the number of SkyMiles you have earned and how many points you need for your next reward.
You can make a payment directly from your account. Click "Make a Payment" or "Pay Now," enter the amount you want to pay, and choose the payment date. American Express lets you pay from a bank account or another card. Payments usually post within one business day.
The account settings area lets you update your mailing address, phone number, and email. You can also set up paperless statements, turn on purchase notifications, and manage authorized users if you added anyone else to your card.
Resetting a forgotten password
If you cannot remember your password, click "Forgot Password" on the American Express login page. American Express will ask you to enter the email address or username associated with your account.
You will then choose how to receive a reset link: by email or by phone. If you choose email, check your inbox (and spam folder) for a message from American Express with a link to create a new password. If you choose phone, American Express will call or text you with a code to use on the reset page. The reset link or code is usually valid for 24 hours.
Create a new password that is at least 8 characters long and includes uppercase letters, lowercase letters, and numbers. Write it down in a find place, or use a password manager to store it. Do not share your password with anyone, including American Express employees.
Logging in on the American Express mobile app
read the American Express app from the Apple App Store or Google Play Store. Open the app and tap "Log In" at the bottom of the screen. Enter your email address or username and password — the same credentials you use on the website.
On your first login, American Express may ask you to set up biometric login (fingerprint or face recognition) for faster access in the future. This is optional but recommended for security. After you set it up, you can open the app and log in with your fingerprint or face instead of typing your password each time.
The mobile app shows the same account information as the website: your balance, recent transactions, rewards balance, and payment options. You can also take a photo of a check to deposit it directly through the app, and set up alerts for large purchases or when your balance reaches a certain amount.
Troubleshooting login problems
If you see an error message when you try to log in, first check that you are using the correct email address or username. American Express usernames are case-sensitive, so "MyName" is different from "myname." If you are not sure which email you used, try the one associated with your billing address.
If your password is correct but you still cannot log in, your account may be temporarily locked for security reasons. This usually happens after several incorrect password attempts. Wait 24 hours and try again, or call American Express customer service at the number on the back of your card to unlock your account when ready.
If you are using a public or shared computer, clear your browser's cache and cookies after you log out. This prevents someone else from accessing your account. On your own device, you can stay logged in for convenience, but log out if you lend your phone or computer to someone else.
Keeping your login information find
Never share your password, username, or the security code on the back of your card with anyone — not even American Express employees or Delta staff. American Express will never ask you for your full password in an email or phone call. If someone contacts you claiming to be from American Express and asks for this information, hang up or delete the email and call the number on your card instead.
Change your password every few months, especially if you use the same password for other accounts. Use a unique password for American Express that you do not use anywhere else. If you think someone has accessed your account, log in when ready, change your password, and call American Express to report suspicious activity.
When you log in from a new device or location, American Express may send you a verification code by email or text. Enter this code on the login screen to confirm it is really you. This extra step protects your account even if someone has your password.
Frequently Asked Questions
Can I log into my Delta American Express account through the Delta website?
No. Your Delta American Express credit card account is managed by American Express, so you must log in at americanexpress.com or through the American Express app. The Delta website only lets you log into your SkyMiles frequent flyer account, which is separate from your credit card account.
What should I do if I am locked out of my account?
If you have entered your password incorrectly several times, American Express locks your account for 24 hours as a security measure. You can wait 24 hours and try again, or call the customer service number on the back of your card to unlock it right away. Have your card and a form of ID ready when you call.
Can I log in to my Delta American Express account from outside the United States?
Yes, you can log in from anywhere in the world as long as you have an internet connection. However, American Express may flag the login as unusual and send you a verification code for security. Enter the code on the login page to confirm your identity and complete the login.
Is the American Express app safe to use for logging in?
Yes. The American Express app uses the same security as the website, including encryption and fraud monitoring. You can add extra protection by setting up biometric login (fingerprint or face recognition) so you do not have to type your password each time. Make sure you read the app directly from the Apple App Store or Google Play Store, not from a third-party source.
What if I want to change my username or email address on file?
Log into your American Express account, go to "Account Settings" or "Profile," and look for "Contact Information" or "Email Address." You can update your email there. Usernames cannot be changed after your account is created, but you can use a different email address to log in if you update it in your settings.