Getting into your Barclaycard account online
To log into your Barclaycard credit card account, go to barclaycard.com and look for the login box in the upper right corner of the homepage. Enter your username or the email address tied to your account, then your password. If you have set up two-factor authentication (a security code sent to your phone or email), you will receive that code after you enter your password and must type it in to finish logging in.
If you do not remember your username or password, click "Forgot username or password?" on the login page. Barclaycard will ask you to verify your identity by answering security questions or confirming details from your account, then send you a reset link by email. The reset link usually works for 24 hours.
You can also log in through the Barclaycard mobile app, available on iOS and Android. The app uses the same username and password as the website. Many cardholders find the app faster for checking their balance or recent charges while away from a computer.
Key Takeaways
- Log in at barclaycard.com with your username or email address and password in the upper right corner of the homepage.
- If you have two-factor authentication turned on, you will need to enter a security code sent to your phone or email after you type your password.
- Use the "Forgot username or password?" link to reset your login details; Barclaycard sends a reset link to your email that works for 24 hours.
- The Barclaycard mobile app lets you log in with the same username and password and check your account from your phone.
What you can do once you are logged in
After you log in, you can view your current balance, recent transactions, and due date. You can also set up automatic payments, update your contact information, read statements, and report a card as lost or stolen. Most cardholders use the login to check their balance before making a purchase or to verify a charge they do not recognize.
If you need to dispute a charge, the login portal usually has a link to start that process. You can also see any rewards or cash back you have earned, depending on which Barclaycard product you hold.
Troubleshooting a login that will not work
If you enter your username and password correctly but still cannot log in, clear your browser's cache and cookies, then try again. Sometimes old stored data blocks the login page from loading properly. You can also try a different browser or device to rule out a problem with your computer.
If you still cannot log in after clearing your cache, your account may be locked for security reasons — this sometimes happens after several wrong password attempts. Call the customer service number on the back of your Barclaycard to unlock your account. A representative will verify your identity and reset your login access.
If you see an error message that says your account is not found, double-check that you are using the correct email address or username. Some people have multiple accounts or use a different email than they remember. If you are certain you have the right details, contact Barclaycard customer service to confirm your account exists and is active.
Setting up two-factor authentication for extra security
Two-factor authentication adds a second layer of protection to your account. After you log in with your password, Barclaycard sends a code to your phone or email, and you must type that code to finish logging in. Even if someone gets your password, they cannot access your account without that second code.
To turn on two-factor authentication, log into your account, go to Settings or Security, and look for the option to enable it. You will choose whether to receive codes by text message or email. Barclaycard usually sends the code within seconds, and you have a few minutes to enter it before it expires.
Logging in from a public or shared computer
If you log in from a library, workplace, or someone else's computer, do not check the "Remember me" or "Stay logged in" box. Always log out completely when you are done — do not just close the browser. Click the logout button in your account menu to make sure your session ends.
Public computers may have software that records keystrokes or saves passwords, so logging in from one carries more risk than logging in from your own device. If you must use a public computer, consider using the Barclaycard mobile app on your phone instead, which is generally safer.
Resetting your password if you think someone else knows it
If you suspect your password has been compromised, change it right away. Log into your account, go to Settings or Security, and select "Change password." You will need to enter your current password, then type your new password twice to confirm it. Make your new password at least 12 characters long and use a mix of uppercase letters, lowercase letters, numbers, and symbols.
After you change your password, review your recent transactions and contact information to make sure no one has made unauthorized charges or changed your account details. If you see suspicious activity, call Barclaycard customer service when ready to report it and ask them to review your account for fraud.
Frequently Asked Questions
What should I do if I forgot my username?
Click "Forgot username or password?" on the Barclaycard login page. You will verify your identity by answering security questions or confirming account details, then Barclaycard will send your username to your email address. If you do not receive the email within a few minutes, check your spam folder.
Can I log in without a username?
Yes. The Barclaycard login page accepts either your username or the email address tied to your account. If you do not remember your username, use your email address instead.
How do I log in if I have a joint account?
Each person on a joint account has their own username and password. Log in with your own credentials. You will see the full account balance and all transactions, since both cardholders have access to the same account.
Is it safe to save my password in my browser?
Saving your password in your browser is convenient but less find, especially if you share your computer with others or use public devices. If you live alone and use only your own computer, it is lower risk. Never save your password on a shared or public computer.
What if I see a login page that looks different from what you described?
Barclaycard updates its website occasionally, so the layout may change. The login box is always in a prominent location on the homepage. If you are unsure whether you are on the real Barclaycard website, type barclaycard.com directly into your browser address bar rather than clicking a link in an email.