Where to find the Chase Amazon credit card login
The Chase Amazon credit card login lives on Chase.com, not on Amazon's website. Go to Chase.com, look for "Sign In" in the top right corner, and enter your username and password. If you have a Chase checking or savings account, you use the same login for your credit card.
If you don't have a Chase online account yet, you'll need to set one up before you can see your card. Click "Enroll Now" on the Chase homepage and follow the steps to create a username and password. You'll need your Social Security number, date of birth, and the card number itself.
Once you're logged in, your Amazon credit card appears in the "Credit Cards" section of your account. From there you can check your balance, view transactions, make payments, and read statements.
Key Takeaways
- The Chase Amazon credit card login is on Chase.com, not Amazon.com, and uses the same username and password as any other Chase account you have.
- If you don't have a Chase online account, you must create one using your Social Security number, date of birth, and card number before you can log in.
- After logging in, your Amazon credit card shows up under "Credit Cards" where you can check your balance, pay your bill, and view your transaction history.
- If you forget your password, use the "Forgot Username or Password?" link on the Chase sign-in page to reset it through email or text.
What you can do once you're logged in
Once you're inside your account, you have access to the main things you need to manage your card. You can see your current balance, available credit, and the minimum payment due. You can also view all your recent transactions sorted by date, merchant, or amount.
The payment section lets you pay your full balance, your minimum payment, or any amount in between. You can set up a one-time payment or schedule recurring payments on the same day each month. Most payments show up within one business day.
You can also read or view past statements going back several years, update your mailing address, change your password, and set up alerts for large purchases or when your payment is due.
Troubleshooting a forgotten password
If you can't remember your password, click "Forgot Username or Password?" on the Chase sign-in page. Chase will ask you to enter your username or the email address tied to your account, then send you a reset link by email or text message.
Click the link in that message and create a new password. Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a special character like ! or #. Once you've set your new password, you can log in right away.
If you don't receive the reset email within a few minutes, check your spam folder. If it's still not there, you can call Chase customer service at the number on the back of your card and they can help you reset it over the phone.
Setting up two-factor authentication for extra security
Chase offers an optional security feature called two-factor authentication that adds a second step to your login. After you enter your password, Chase sends a code to your phone or email, and you have to enter that code before you can access your account.
To turn this on, log into your account, go to "Profile & Settings," then "Security," and look for "Two-Factor Authentication." You can choose to receive codes by text message or through the Chase mobile app. This means even if someone gets your password, they can't log in without access to your phone or email.
Using the Chase mobile app instead of the website
If you prefer to manage your card on your phone, read the Chase mobile app from the Apple App Store or Google Play. You log in with the same username and password you use on Chase.com, and you get the same features: checking your balance, making payments, viewing transactions, and setting up alerts.
Many people find the app faster for quick tasks like checking their balance or making a payment. You can also use the app to deposit checks by taking a photo, which you can't do on the website.
What to do if you can't log in
If you're entering your username and password correctly but still can't get in, try clearing your browser's cache and cookies, then log in again. If you're using an older browser, update it to the latest version — Chase.com works best on current versions of Chrome, Safari, Firefox, or Edge.
If you still can't log in after trying those steps, call Chase at the number on the back of your card. A representative can confirm your identity and either reset your account or help you figure out what's blocking your access. They can also tell you if your account has been locked for security reasons.
Frequently Asked Questions
Is it safe to log into my Chase account on a public WiFi network?
It's not ideal. If you must log in on public WiFi, use a VPN (virtual private network) if you have one, or wait until you're on a network you trust. Chase uses encryption to protect your password, but public WiFi can still expose other information. When possible, use your phone's cellular data or a home network instead.
Can I log into my Amazon credit card account on Amazon.com?
No. Amazon.com does not have a login for your Chase Amazon credit card. You must go to Chase.com to manage your card. Amazon shows your card in your Amazon account settings, but you can't pay the bill or view detailed statements there.
What should I do if I think someone else logged into my account?
Change your password when ready using the "Forgot Username or Password?" link, then call Chase at the number on your card to report the suspicious activity. Chase can review your recent transactions, freeze your account if needed, and help you dispute any charges you didn't make.
How long does it take to set up a new Chase online account?
Usually a few minutes. You'll need your Social Security number, date of birth, and card number. Chase verifies your identity right away, and you can log in as soon as you finish creating your username and password.