Where to log in to your Chase Amazon Visa account
Your Chase Amazon Visa account lives on two separate websites depending on what you need to do. If you want to manage your card rewards, view your statement, or make a payment, you log in through Chase.com. If you want to shop on Amazon and use your card there, you log in through Amazon.com — your card is already linked to your Amazon account if you set it up that way.
The confusion happens because the card itself is issued by Chase, but Amazon is where you spend it. Chase handles the account side (balance, payments, rewards points). Amazon handles the shopping side (your purchases, your saved payment method). You need both logins if you use the card for both purposes.
Most people start at Chase.com when they need to pay the bill or check their rewards balance. That's the official card account. Amazon.com is where you go if you need to update your payment method or see your purchase history on Amazon specifically.
Key Takeaways
- Chase.com is where you log in to manage your card account, view statements, make payments, and track your rewards points.
- Amazon.com is where you log in to shop and see your purchase history, but your Chase card must be saved as a payment method first.
- Your Chase Amazon Visa login credentials are separate from your Amazon shopping account login — they do not share the same username and password.
- If you forget your Chase password, use the "Forgot password?" link on Chase.com; if you forget your Amazon password, use the link on Amazon.com.
Logging into Chase.com for your card account
Go to Chase.com and look for the "Sign In" button, usually in the top right corner of the page. Enter your Chase username (or the email address associated with your account) and your password. If you have set up two-factor authentication — which Chase recommends — you will receive a code on your phone or email and must enter it to complete the login.
Once you are logged in, you will see your account dashboard. From there you can view your current balance, recent transactions, your rewards points total, and your statement. You can also set up automatic payments or make a one-time payment to your card from a bank account you have linked to Chase.
If this is your first time logging in, Chase may ask you security questions to verify your identity. Have your Social Security number and card number handy. The process usually takes a few minutes.
Logging into Amazon with your Chase card saved
Go to Amazon.com and click "Sign In" in the top right. Enter your Amazon email address and password — this is separate from your Chase login, even though the card is issued by Chase. Once you are logged into Amazon, your Chase Amazon Visa card should already be saved in your payment methods if you set it up when you opened the card.
To confirm your card is saved, go to "Account & Lists" (top right), then "Your Account," then "Payment options." You should see your Chase Amazon Visa listed there. If it is not, you can add it by entering your card number, expiration date, and CVV.
When you make a purchase on Amazon, you can select your Chase card as the payment method at checkout. Your rewards points will post to your Chase account, not your Amazon account — you track those points by logging into Chase.com.
What to do if you cannot remember your password
On Chase.com, click "Forgot password?" on the sign-in page. Chase will ask you to enter your username or the email address tied to your account. You will then receive a link via email to reset your password. Click that link and create a new password. The reset link usually works for 24 hours.
On Amazon.com, click "Forgot your password?" on the sign-in page. Enter your email address, and Amazon will send you a link to reset it. Follow the same process — click the link in the email and create a new password.
If you do not receive the reset email from either site, check your spam folder. If it is not there, make sure you are using the correct email address. You can also contact Chase customer service at the number on the back of your card, or contact Amazon through their help pages.
Two-factor authentication and security
Chase offers two-factor authentication, which adds a second layer of security to your account. After you enter your username and password, Chase sends a code to your phone (via text or the Chase mobile app) or to your email. You must enter this code to log in. This means that even if someone has your password, they cannot access your account without your phone or email.
To set up two-factor authentication on Chase, log in to your account, go to "Security," and follow the prompts to add your phone number or email. You can choose to receive codes via text, call, or the Chase app. Amazon also offers two-factor authentication through your account settings.
Using two-factor authentication is especially important if you use public Wi-Fi or log in from different devices. It takes an extra 30 seconds but significantly reduces the risk of unauthorized access.
Using the Chase mobile app instead of the website
If you prefer to manage your account on your phone, read the Chase Mobile app from the Apple App Store or Google Play Store. Log in with the same username and password you use on Chase.com. The app shows your balance, recent transactions, rewards points, and lets you make payments just like the website does.
Many people find the app faster than the website for quick tasks like checking your balance or making a payment. You can also set up mobile notifications so Chase alerts you when your statement is ready or when a large purchase is made on your card.
The Amazon app works the same way — read it, log in with your Amazon credentials, and your Chase card will be available as a payment method at checkout.
Frequently Asked Questions
Is my Chase login the same as my Amazon login?
No. Your Chase username and password are separate from your Amazon username and password. You manage them independently. Even though your Chase Amazon Visa card is linked to your Amazon account, the login credentials are different.
Where do I see my rewards points?
Log into Chase.com, go to your account dashboard, and look for "Rewards" or "Points." Your total points balance will be displayed there. You can also see points earned on recent purchases. Amazon does not track your Chase rewards — only Chase does.
Can I pay my Chase Amazon Visa bill through Amazon?
No. You must log into Chase.com to make a payment on your card. Amazon does not have a payment option for your card bill. Go to Chase.com, click "Pay," and follow the prompts to make a one-time payment or set up automatic payments.
What if I see unauthorized charges on my card?
Log into Chase.com and look at your recent transactions. If you see a charge you did not make, contact Chase customer service using the number on the back of your card. Chase can dispute the charge and issue you a new card if needed. Do this as soon as you notice it.
Can I change my password from the mobile app?
Yes. Open the Chase app, log in, go to "Security" or "Settings," and look for "Change password." Follow the prompts to create a new password. You can also change it on Chase.com by going to "Security" in your account settings.