Pay your Chase credit card bill through the Chase website or mobile app
Log into your Chase account at chase.com or through the Chase mobile app, then go to the "Pay" section to send a payment to your credit card. You can pay the full balance, the minimum payment, or any amount in between. Chase lets you schedule payments in advance and choose the date the money leaves your bank account.
The payment reaches your Chase credit card account the same day if you pay before the cutoff time (usually 8 p.m. Eastern), or the next business day if you pay after that. You do not need to set up anything extra — if you are already logged in, the payment option is built into your account dashboard.
Key Takeaways
- Log into chase.com or the Chase app, find the "Pay" section, and enter the amount you want to send and the date you want it to leave your bank account.
- Payments made before 8 p.m. Eastern post the same day; payments after that post the next business day.
- You can pay from any bank account you have already linked to your Chase profile, or add a new one during payment.
- Chase shows you the payment status when ready after you submit, and you can view all past and scheduled payments in your account history.
- If you miss a payment important date, contact Chase customer service through the app or website to discuss your options.
Steps to make a one-time payment
Open chase.com in a browser or the Chase mobile app and sign in with your username and password. If you have not logged in recently, Chase may ask you to verify your identity using a code sent to your phone or email.
Once you are in your account, look for a "Pay" button or link — on the website it is usually near the top of the page, and in the app it is in the bottom menu. Tap or click it, then select the credit card you want to pay from the list of your Chase accounts.
Enter the amount you want to pay. Chase will show you the current balance, minimum payment due, and the date the payment is due, so you can decide how much to send. Then choose the date you want the money to leave your bank account — this can be today, tomorrow, or any date up to 30 days in the future.
Select which bank account the payment should come from. If the account you want is already linked, just choose it from the dropdown. If you need to add a new bank account, Chase will ask for the routing number and account number, and the account will be ready to use when ready.
Review the payment details one more time, then click "Confirm" or "Submit." Chase will show you a confirmation number and the exact date and time your payment was processed. Save or screenshot this confirmation in case you need to reference it later.
How to schedule payments in advance
Scheduling a payment works the same way as making a one-time payment, except you choose a future date instead of today. When you reach the date-selection screen, pick the date you want the payment to leave your bank account — Chase allows you to schedule up to 30 days ahead.
Scheduled payments appear in your account under "Pending Payments" or "Scheduled Payments" (the exact label depends on whether you are on the website or app). You can view, edit, or cancel a scheduled payment up until the day it is set to process. After the payment processes, it moves to your payment history.
If you want to set up the same payment every month, Chase does not offer automatic recurring payments through the online portal. Instead, you would need to schedule each payment individually, or contact Chase customer service to discuss other payment options.
Linking a new bank account for payments
If the bank account you want to pay from is not yet linked to your Chase profile, you can add it during the payment process. When you select "Choose a bank account," look for an option that says "Add account" or "Link new account."
Enter the routing number and account number from the bank account you want to link. You can find both on a check, or by logging into your bank's website or app. Chase will verify the account — this usually happens when ready, but can take up to one business day.
Once the account is verified, it stays linked to your Chase profile and you can use it for future payments without entering the details again. You can link as many bank accounts as you need, and remove any account from your profile at any time through your account settings.
What to do if a payment fails or does not post
If Chase rejects a payment, you will see an error message right away explaining why — common reasons include insufficient funds in the bank account, an incorrect routing or account number, or a closed account. Fix the problem and try again with a different bank account or a smaller amount.
If you submitted a payment and it shows as "Pending" but has not posted to your credit card after two business days, log back into your account and check the payment status. Most payments post within 24 hours, but delays can happen during weekends or holidays.
If a payment is stuck or you see an error you do not understand, contact Chase customer service through the app (look for "Contact Us" in the menu), through the website, or by calling the number on the back of your credit card. Have your confirmation number ready if you have one.
Payment important date and how they affect your account
Your Chase credit card statement shows a "Payment Due Date" — this is the last day Chase will count a payment as on time. If you pay after that date, the payment still reaches your account, but it may be reported as late to credit bureaus and could trigger a late fee.
Payments made before 8 p.m. Eastern on the due date count as on-time. If you pay after 8 p.m. Eastern or on a date after the due date, Chase may report it as late. Weekend and holiday payments are processed the next business day, so if your due date falls on a Saturday or Sunday, pay by Friday to be safe.
If you realize you will miss the due date, pay as much as you can before the important date, then pay the rest as soon as possible. Contact Chase if you are having trouble making payments — they may be able to discuss options with you, though they cannot waive fees that have already been charged.
Viewing your payment history and receipts
Log into your Chase account and go to the "Pay" section or "Transactions" area. You will see a list of all payments you have made, including the date, amount, and status (posted, pending, or failed). Payments usually stay visible in your history for at least one year.
Click on any payment to see more details, including the confirmation number, the bank account it came from, and the exact date it posted to your credit card. You can print or save this information as a receipt if you need it for your records.
If you need a receipt for a payment made more than a year ago, contact Chase customer service — they can pull older payment records from their system and send you a copy.
Frequently Asked Questions
Can I pay my Chase credit card from a bank account at a different bank?
Yes. Link any bank account you own to your Chase profile, and you can pay from it. Chase accepts payments from accounts at any U.S. bank. You will need the routing number and account number, which you can find on a check or in your bank's app.
What happens if I pay more than my balance?
If you pay more than you owe, Chase will hold the extra money as a credit on your account. You can use it toward future purchases, or contact Chase to request a refund of the overpayment to your bank account.
Can I pay my Chase credit card by phone or mail?
Yes, but the online portal is faster. To pay by phone, call the number on the back of your credit card. To pay by mail, send a check to the address printed on your statement. Mail payments take 5 to 7 business days to reach Chase.
Is it safe to pay my credit card through the Chase website?
Chase uses encryption and security measures to protect your payment information. Never share your login credentials or full account numbers with anyone, and always pay through the official Chase website or app — not through a link in an email or text message.
What if I want to set up automatic monthly payments?
Chase does not offer automatic recurring payments through the online portal. You can schedule individual payments up to 30 days in advance, or contact Chase customer service to ask about other payment options that may be available for your account type.