Access your Chase business card account through the Chase website or mobile app
You can log in to your Chase business credit card account at chase.com using the same username and password you use for any other Chase business banking services. If you do not yet have a Chase online account, you will need to set one up before you can view your card statements, make payments, or manage your account details.
Chase offers two main ways to access your business card: through a web browser on a computer or tablet, or through the Chase Mobile app on your phone. Both routes show the same information and let you perform the same tasks. The mobile app is useful if you need to check your balance or dispute a charge while you are away from your desk.
Key Takeaways
- Log in at chase.com with your username and password, or use the Chase Mobile app on your phone.
- If you do not have an online account yet, you will need to register with your Social Security number, card number, and other identifying information.
- Chase may ask you to verify your identity using a code sent to your phone or email the first time you log in from a new device.
- Once logged in, you can view statements, make payments, set up alerts, and read transaction history for accounting purposes.
- If you forget your password, use the "Forgot username or password?" link on the login page to reset it by email or phone.
Steps to log in on a computer or tablet
Go to chase.com and look for the "Sign in" button in the top right corner of the page. Click it, then select "Business" if prompted to choose between personal and business accounts. Enter your username (or the email address associated with your account) and your password, then click "Sign in."
On your first login from a new device or browser, Chase will ask you to verify your identity. You will receive a code by text message or email — choose whichever method you prefer — and enter that code on the screen. After verification, you will be logged in and can see your account dashboard, which displays your available credit, recent transactions, and payment due date.
If you have multiple business cards or accounts under the same login, you may see a list of accounts to choose from. Select the card you want to view. You can switch between accounts at any time by clicking the account selector, usually found near the top of the page.
Steps to log in on the Chase Mobile app
read the Chase Mobile app from the Apple App Store or Google Play Store, then open it and tap "Sign in." Select "Business" if the app asks you to choose an account type. Enter your username and password, then tap "Sign in."
Like the website, the app will ask you to verify your identity on your first login from that phone. You will receive a code by text or email and enter it to complete the login. After that, you can log in with just your username and password each time you open the app.
The mobile app stores your login information on your phone, so you may be able to use biometric login — fingerprint or face recognition — instead of typing your password each time. To set this up, go to the app's settings menu and look for "Biometric login" or "Fingerprint login" options.
What to do if you forget your username or password
On the Chase login page, click the link that says "Forgot username or password?" You will be asked to enter either your Social Security number or the email address associated with your account. Chase will then send you a link or code to reset your password.
If you receive the reset link by email, click it and create a new password. If you receive a code by text message, enter that code on the screen and then create a new password. Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character (such as ! or #).
If you cannot remember the email address or phone number associated with your account, contact Chase customer service at the number on the back of your card. They can verify your identity and help you regain access to your account.
Setting up a new online account if you do not have one yet
If you have a Chase business credit card but have never set up an online account, go to chase.com and click "Enroll now" or "Register" (the exact wording varies). You will be asked to provide your card number, Social Security number, date of birth, and the zip code associated with your billing address.
Chase will verify this information against their records. If everything matches, you will be prompted to create a username and password. After that, you can log in and access your account when ready. If the information does not match, you may need to call the customer service number on your card to register by phone.
Common tasks you can do after logging in
Once you are logged in, you can view your current balance, available credit, and credit limit. You can also see a list of recent transactions, usually going back several months. Click on any transaction to see more details, such as the merchant name and the exact date the charge posted.
You can make a payment to your card by clicking "Make a payment" or "Pay now." Chase will ask you to choose a payment amount and a payment date. Payments typically post within one business day if you pay from a Chase bank account, or within three business days if you pay from another bank.
You can read your statement as a PDF file for your records or for accounting software. Look for a "read statement" or "View statement" option, usually found near the top of the page. You can also set up email alerts to notify you when your statement is ready, when a payment is due, or when your balance reaches a certain amount.
What to do if you cannot log in or see an error message
If you see a message saying your account is locked, it usually means Chase detected unusual activity or multiple failed login attempts. Wait 24 hours and try again, or call the customer service number on the back of your card to unlock your account when ready.
If you see an error message about your browser or connection, try clearing your browser's cache and cookies, then log in again. If you are using an older version of the Chase Mobile app, update it to the latest version from the app store. If the problem continues, try logging in from a different browser or device to see if the issue is specific to that device.
If you see a message saying your username or password is incorrect, double-check that you are typing them correctly. Passwords are case-sensitive, so make sure Caps Lock is not on. If you are still unable to log in, use the "Forgot username or password?" link to reset your password.
Frequently Asked Questions
Is my login the same for my personal Chase account and my business card?
It depends on how your accounts are set up. If you registered them with the same email address and username, you use one login for both. When you sign in, Chase will show you a list of accounts and let you choose which one to view. If you registered them separately, you will have two different usernames and passwords.
Do I need to log in every time I use the Chase app?
No. The app keeps you logged in unless you manually sign out or if Chase logs you out for security reasons (usually after 15 minutes of inactivity). If you set up biometric login, you can unlock the app with your fingerprint or face instead of typing your password.
Can I log in from multiple devices at the same time?
Yes. You can be logged in on your phone, tablet, and computer at the same time using the same username and password. However, if Chase detects suspicious activity, it may log you out of all devices and ask you to verify your identity before you can log back in.
What should I do if I see charges on my account that I did not make?
Log in to your account and look for a "Report fraud" or "Dispute a transaction" option, usually found in the account settings or transaction details. You can also call the customer service number on the back of your card. Chase will investigate the charge and may issue a temporary credit while they look into it.
Can I change my password from the mobile app?
Yes. Open the Chase Mobile app, log in, and go to the settings menu (usually a gear icon). Look for "Security," "Password," or "Change password" and follow the prompts. You will need to enter your current password before you can create a new one.