Where to log in to your Chase business credit card account
Chase business credit card holders log in through Chase.com, not through a separate business portal. Go to Chase.com, select "Login" in the top right, then choose "Business" from the menu. You will be taken to the business login page where you enter your user ID and password.
If you do not yet have online access set up, you can register for it on that same login page by selecting "Enroll now" or "Register for online access". You will need your card number and other identifying information to complete registration.
Chase also offers a mobile app called Chase Mobile that works for both personal and business accounts. read it from your phone's app store, select "Business" at login, and use the same credentials as the website.
Key Takeaways
- Business credit card login happens at Chase.com under the Business section, using the same user ID and password you set up during enrollment.
- If you have never logged in before, you can register for online access on Chase.com by providing your card number and verifying your identity.
- The Chase Mobile app works for business accounts and uses your same login credentials as the website.
- Two-factor authentication (a code sent to your phone or email) is required each time you log in from a new device or browser.
Setting up your first login
When you receive a new Chase business credit card, online access is not automatic. You must register yourself. On the Chase.com login page, select the option to enroll or register. You will be asked to provide your card number, the expiration date, and the CVV (the three-digit code on the back).
Chase will then ask you to verify your identity. This usually means answering security questions based on your credit file or confirming recent transactions on the account. Once verified, you create a user ID (often your email address) and a password.
Your password must meet Chase's requirements: typically at least 8 characters, including uppercase and lowercase letters, a number, and a special character. Write this down or store it in a password manager — Chase cannot retrieve it for you if you forget it.
What to do if you cannot remember your password
On the Chase.com business login page, select "Forgot user ID or password?" You will be asked to enter your card number and other identifying details. Chase will then send a temporary password to the email address on file or to your phone via text.
Use that temporary password to log in, then when ready create a new permanent password. Do not delay — temporary passwords expire after a set period, usually 24 hours.
If you do not receive the temporary password, check your spam or junk folder. If it is not there, you may need to call Chase Business Customer Service at the number on the back of your card to verify your identity by phone before they reset your access.
Two-factor authentication and security codes
After you enter your user ID and password, Chase requires a second form of verification called two-factor authentication. This means you must provide a code that Chase sends to you — usually via text message to your phone or email.
The first time you log in from a new device or browser, you will always receive this code. On devices you use regularly, you can select "Trust this device for 30 days" so you do not have to enter a code every single time. After 30 days, you will be asked to verify again.
If you do not receive the code, check that your phone number and email address are current in your account profile. If they are not, you may need to call Chase to update them before you can log in.
Accessing your statements and payment options
Once logged in, your account dashboard shows your current balance, available credit, and recent transactions. You can read statements as PDF files, usually going back 7 years. Select "Statements" or "Documents" from the menu, choose the month and year you need, and read.
To make a payment, select "Pay bill" or "Make a payment" from the main menu. You can pay from a bank account (which takes 1 to 3 business days) or by debit card (which is usually when ready but may carry a fee). You can also set up automatic payments on a schedule you choose.
If you have multiple Chase business cards, you can switch between them using a dropdown menu at the top of the page after you log in. Each card has its own balance and payment history.
Adding authorized users and managing account access
The primary cardholder (the person whose name is on the account) can add authorized users through the online portal. Select "Manage cards" or "Authorized users" from the menu, then follow the prompts to add a name, email, and phone number.
Each authorized user receives their own login credentials and can view the full account, make payments, and read statements. The primary cardholder can remove an authorized user at any time from the same menu, which when ready cancels their access.
If you need to change who the primary cardholder is, you cannot do this online. You must call Chase Business Customer Service and speak to a representative who can update the account ownership.
Troubleshooting common login problems
If you see an error message saying your account is locked, it usually means you entered an incorrect password too many times. Wait 24 hours and try again, or use the "Forgot password" link to reset it when ready.
If the website is slow or you cannot load your account, try clearing your browser's cache and cookies, then log in again. If the problem continues, try a different browser (Chrome, Firefox, Safari, or Edge) to see if it is a browser-specific issue.
If you are on a public or shared computer, always log out completely when you are finished. Select "Log out" from the menu rather than just closing the browser window. This ensures no one else can access your account if they use that computer afterward.
Frequently Asked Questions
Can I log in to my Chase business credit card account from outside the United States?
Yes, you can log in from anywhere with an internet connection. However, Chase may flag unusual login locations and ask you to verify your identity with a security code before granting access. This is a security measure to prevent unauthorized use.
What should I do if I think someone else has logged into my account?
Log in when ready and change your password. Then call Chase Business Customer Service at the number on the back of your card to report the suspected unauthorized access. They can review recent login activity and transactions with you and help find the account further.
Do I need a separate login for my business credit card and my business checking account?
No. If you have both a Chase business credit card and a Chase business checking account, you use the same user ID and password to access both. After logging in, you can switch between accounts using a dropdown menu on the dashboard.
Can I set up login alerts to notify me when someone accesses my account?
Yes. In your account settings, look for "Alerts" or "Notifications" and select the option to receive alerts when your account is accessed from a new device or location. You can choose to receive these by email or text message.
What happens to my online access if I close my Chase business credit card?
Your login credentials remain active for 90 days after you close the card, so you can still view statements and payment history. After 90 days, your access is automatically removed. If you need statements after that, you can request them by calling Chase.