Where to find the Chase Amazon credit card login
The Chase Amazon credit card login is part of the main Chase online banking portal at chase.com. You do not log in through Amazon or through a separate Amazon credit card site — you use your regular Chase username and password, the same ones you would use for any other Chase bank account or credit card.
Once you are logged into your Chase account, your Amazon credit card appears in your list of accounts. If you have multiple Chase cards, you may need to click on the specific card to view its balance, recent purchases, and payment options.
If you do not yet have a Chase online account, you can create one during your first login attempt. You will need your card number, Social Security number, and date of birth to set up access.
Key Takeaways
- Log in at chase.com using the same username and password you use for other Chase accounts.
- Your Amazon credit card will appear as one of your accounts once you are logged in.
- If you forget your password, use the "Forgot username or password?" link on the login page to reset it.
- Two-factor authentication (a code sent to your phone or email) is required each time you log in from a new device.
- You can pay your bill, view your rewards balance, and read statements directly from your account dashboard.
Setting up your Chase account if you are logging in for the first time
When you first try to log in, Chase will ask you to enroll in online banking. Have your Amazon credit card in front of you — you will need the 16-digit card number printed on the front. You will also need your Social Security number and the date of birth associated with the account.
Chase will send a verification code to the phone number or email address on file with your card. Enter that code to confirm your identity. After that, you create a username and password. Your username can be anything you choose (it does not have to be your email address), but your password must be at least 8 characters long and include uppercase letters, lowercase letters, and numbers.
Once enrollment is complete, you can log in anytime using that username and password.
What to do if you cannot remember your login information
On the chase.com login page, click "Forgot username or password?" Chase will ask you to enter your card number or the email address associated with your account. You will then receive a code by text or email, depending on what you choose.
Enter that code, and Chase will let you reset your password or recover your username. If you no longer have access to the phone number or email on file, you can call Chase customer service at the number on the back of your card. They can verify your identity and help you regain access to your account.
Understanding two-factor authentication on your Chase account
Chase requires two-factor authentication, which means you need to provide a second form of proof that you are who you say you are. The first factor is your password. The second factor is usually a code sent to your phone or email.
The first time you log in from a new device or browser, Chase will send a code to your phone or email. You enter that code on the screen to complete the login. If you log in from the same device again within a certain period, Chase may not ask for the code again — but it will ask again if you clear your browser history or log in from a different device.
You can also set up the Chase mobile app to use biometric login (your fingerprint or face), which skips the code step on your phone.
Paying your bill and checking your rewards through your account
Once you are logged in, your account dashboard shows your current balance, available credit, and recent transactions. To pay your bill, look for a "Make a Payment" button or link, usually near the top of the page. You can pay the full balance, the minimum payment, or any amount in between.
Chase also shows your Amazon rewards balance in your account. For the Amazon Prime Rewards Visa Signature card, you earn points on every purchase, and those points appear in a "Rewards" or "Benefits" section of your account. You can see how many points you have and what they are worth in Amazon credit.
You can also read statements (called "eStatements") from any month going back several years. Look for a "Statements" or "Documents" section in your account menu.
Using the Chase mobile app instead of the website
If you prefer to manage your account on your phone, read the official Chase Mobile app from the Apple App Store or Google Play Store. Log in with the same username and password you use on the website. The app shows the same information — your balance, recent charges, rewards, and payment options — and you can pay your bill directly from the app.
The mobile app often has a faster login process because you can use your fingerprint or face to unlock it instead of typing your password each time. You still need your password the first time you set up the app.
What to do if you see an error message or cannot log in
If you see a message that your username or password is incorrect, double-check that you are typing them exactly as you set them up — passwords are case-sensitive, meaning capital letters matter. If you are still stuck, use the "Forgot username or password?" link to reset.
If the Chase website or app is not loading at all, it may be down for maintenance. Chase sometimes performs updates during early morning hours. Wait a few minutes and try again. If the problem continues, call the number on the back of your card to speak with a representative who can help.
If you see a message about suspicious activity or that your account has been locked, call Chase when ready. This is a security measure, and a representative can walk you through unlocking your account.
Frequently Asked Questions
Is there a separate login for the Amazon credit card, or do I use my regular Chase login?
You use your regular Chase login at chase.com. There is no separate Amazon credit card portal. Once you log in, your Amazon card appears alongside any other Chase accounts you have.
Can I log in through the Amazon website?
No. Amazon does not host the credit card login. You must go to chase.com. Some Amazon pages may have a link to manage your card, but that link takes you to Chase, not to Amazon's own system.
What if I do not remember the email address or phone number I used when I set up my account?
Call Chase at the number on the back of your card. A representative can look up your account using your card number and Social Security number, then help you update your contact information and reset your password.
Do I need to log in every time I want to check my balance?
No. Once you log in on a device, Chase may keep you logged in for a period of time. However, for security reasons, you will be logged out after a period of inactivity (usually 15 to 30 minutes). You can also choose to log out manually after each session.
Can I set up automatic bill pay through my Chase account?
Yes. In your account settings, look for "Automatic Payments" or "Recurring Payments." You can set up a payment to happen on a specific date each month, or you can choose to pay the full balance automatically when your statement closes.