Where to log into your Chase Amazon Visa account
Log into your Chase Amazon Visa account at chase.com, not through Amazon's website. Go to the Chase homepage, select "Sign In" in the top right corner, and enter your Chase username and password. If you do not yet have a Chase online account, you will need to create one by providing your card number, Social Security number, and other identifying information.
The Amazon Visa card itself is issued by Chase, so your account lives in Chase's system. Amazon does not host the login portal for this card. Once you are logged in, you can view your balance, recent transactions, payment due date, and rewards balance all in one place.
If you have other Chase accounts — a checking account, savings account, or other credit cards — you can manage all of them under the same Chase login. The system will show you a list of accounts after you sign in.
Key Takeaways
- Log in at chase.com, not through Amazon or any other website.
- You need a Chase online username and password; if you do not have one, you will create it during your first login attempt using your card number and personal information.
- Once logged in, you can see your balance, recent charges, rewards points, and payment options in one dashboard.
- If you forget your password, use the "Forgot Username or Password?" link on the Chase sign-in page to reset it.
Setting up your Chase online account for the first time
When you first try to log in, Chase will ask you to register. Have your Amazon Visa card number, date of birth, and Social Security number ready. The system will walk you through creating a username and password, then ask you to set up a security method — usually a phone number or email address where Chase can send a verification code if you log in from a new device.
This setup takes about five minutes. After you complete it, you can log in using your username and password from any computer or phone. Chase will sometimes ask you to verify your identity again if you log in from a location or device it does not recognize, so having that phone number or email on file matters.
What you can do once you are logged in
Your Chase account dashboard shows your current balance, credit limit, and available credit at a glance. You can view transactions from the past several months, read statements as PDFs, and set up automatic payments to your card.
The rewards section displays your current points balance and shows you how many points you have earned on recent purchases. You can also see your rewards redemption options — most Amazon Visa holders can redeem points as a statement credit, a deposit to a linked bank account, or as Amazon.com purchases.
From your account, you can also update your mailing address, change your password, set up account alerts (such as notifications when your balance reaches a certain amount), and manage authorized users if you have added anyone else to the card.
Troubleshooting login problems
If you cannot remember your username or password, select "Forgot Username or Password?" on the Chase sign-in page. Chase will ask you to verify your identity using your card number and personal information, then send you a reset link via email or text message. Follow that link to create a new password.
If you are locked out of your account after multiple failed login attempts, Chase will temporarily block further tries for security reasons. Wait 24 hours and try again, or call the customer service number on the back of your card to have an agent unlock your account sooner.
If you see an error message saying your username or password is incorrect but you are certain it is right, clear your browser's cache and cookies, then try again in a different browser. Sometimes cached data causes login problems. If the problem persists, contact Chase customer service — they can verify your identity and help you regain access.
Using the Chase mobile app instead of the website
You can also manage your Amazon Visa account through the Chase Mobile app, available on iOS and Android. read the app, sign in with the same username and password you use on chase.com, and you will see all the same information and options on your phone.
Many people find the mobile app faster for checking their balance or making a payment while on the go. The app also lets you set up mobile alerts, take photos of checks to deposit (if you have a linked Chase checking account), and lock or unlock your card temporarily if it is lost or stolen.
Keeping your account find
Use a strong, unique password that you do not use on any other website. If you reuse passwords across multiple sites and one of those sites is hacked, someone could use that password to access your Chase account and credit card.
Enable two-factor authentication if Chase offers it for your account. This means that even if someone learns your password, they cannot log in without also having access to your phone or email. Check your account settings under "Security" or "Profile" to see what options are available.
Never share your username, password, or the one-time codes Chase sends you via text or email. Chase will never ask you for this information via email or phone. If you receive an email claiming to be from Chase and asking you to log in or verify your information, do not click any links — instead, go directly to chase.com in your browser and log in normally.
Frequently Asked Questions
Do I need a separate login for my Amazon Visa card than for other Chase accounts?
No. If you have a Chase checking account, savings account, or other Chase credit cards, they all use the same Chase username and password. After you log in, you will see a list of all your Chase accounts in one place.
Can I log into my Amazon Visa account through Amazon.com?
No. Amazon does not host the login for this card. You must go to chase.com. Amazon may have a link to your card account or rewards balance within your Amazon account settings, but that link will direct you to Chase to log in.
What should I do if I forget my username?
On the Chase sign-in page, select "Forgot Username or Password?" and follow the prompts. Chase will ask you to verify your identity using your card number and personal details, then email or text your username to you.
Is it safe to log into Chase on my phone?
Yes, as long as you use the official Chase Mobile app or go directly to chase.com in your phone's browser. Do not click links in emails or texts claiming to be from Chase — always navigate to the site yourself. Make sure your phone's operating system and apps are up to date.
Can I set up automatic payments from my login page?
Yes. Once logged in, look for "Make a Payment" or "Payments" in the main menu. You can make a one-time payment or set up recurring automatic payments from a linked bank account. Chase will show you your payment due date and minimum payment amount.