Getting into your Bealls credit card account online
Bealls credit card accounts are managed through Synchrony Bank, which handles the card on behalf of Bealls. To log in, you go to the Synchrony website, not directly to Bealls. The login page is at www.mysynchrony.com. You'll enter your username and password there — the same credentials you set up when you first opened the card or activated it online.
If you've never logged in before, you'll need to register first. During registration, Synchrony will ask for your card number, Social Security number, and date of birth to verify you're the cardholder. This takes a few minutes and happens one time only.
Key Takeaways
- Bealls credit card accounts are managed by Synchrony Bank, and you log in at www.mysynchrony.com, not through a Bealls website.
- First-time users must register with their card number, Social Security number, and date of birth before they can create a username and password.
- Once logged in, you can view your balance, make payments, set up autopay, and read statements.
- If you forget your password, use the "Forgot Password" link on the login page to reset it through email or security questions.
What you can do once you're logged in
After you log in to your Synchrony account, you have access to your full credit card details. You can see your current balance, available credit, and recent transactions. The account dashboard shows your minimum payment due and the date it's due.
You can make a one-time payment directly from the Synchrony site using a bank account or debit card. You can also set up automatic monthly payments so the same amount comes out on the same day each month. Many cardholders use autopay to avoid late payments.
Your statements are available to read as PDFs. Synchrony typically keeps the last 24 months of statements in your account, so you can look back if you need to review older charges.
Resetting a forgotten password
If you can't remember your password, click the "Forgot Password" link on the Synchrony login page. Synchrony will ask you to enter your username or the email address associated with your account. They'll then send a password reset link to that email address.
Click the link in the email and follow the prompts to create a new password. The link usually works for 24 hours, so check your email soon after you request the reset. If you don't see the email, check your spam folder — password reset emails sometimes land there.
If you can't access the email address on file, you can answer security questions instead. Synchrony will ask questions you set up during registration, like your mother's maiden name or the city where you were born.
Troubleshooting login problems
The most common reason a login fails is a typo in the username or password. Passwords are case-sensitive, so make sure Caps Lock is off. If you're copying and pasting your password, make sure there are no extra spaces before or after it.
If you're certain your username and password are correct but you still can't log in, your account may be temporarily locked. This usually happens after several failed login attempts in a row. Wait 15 to 30 minutes and try again. If the problem continues, contact Synchrony customer service at the number on the back of your Bealls card.
Some older browsers or mobile devices have trouble with the Synchrony login page. Try a different browser, clear your browser's cache and cookies, or use the Synchrony mobile app instead. The app is available for both iPhone and Android.
Accessing your account on mobile
Synchrony offers a mobile app called the Synchrony Mobile App, available on the App Store for iPhone and Google Play for Android. You log in with the same username and password you use on the website. The app shows your balance, recent transactions, and payment options in a format designed for a phone screen.
Some people find the app faster than the website for quick tasks like checking a balance or making a payment. The app also sends push notifications when your statement is ready or when a payment is due, which can help you stay on top of your account.
What to do if you don't remember setting up an account
If you received a Bealls credit card but never created a Synchrony login, you can still register. Go to www.mysynchrony.com and click "Register" instead of "Log In." You'll need your card number, Social Security number, and date of birth. After you complete registration, you can log in and access your account.
If you received a card but never activated it, you may need to set up it first before you can register online. Some cards come with instructions to call a phone number to set up. Check any paperwork that came with your card, or call the number on the back of the card itself.
Frequently Asked Questions
Is the Synchrony website the same for all store credit cards?
Yes. Synchrony manages credit cards for many retailers — Bealls, Lowe's, Amazon, and others. They all use the same login page at www.mysynchrony.com. If you have multiple store cards through Synchrony, you can see all of them in one account after you log in.
Can I change my username after I create it?
No. Synchrony does not allow you to change your username once it's set. If you want a different username, you would need to contact Synchrony customer service to discuss your options, though they may not be able to change it for you.
What should I do if I see charges I don't recognize?
Log into your account and review the transaction details. If you believe a charge is fraudulent, contact Synchrony customer service using the number on the back of your card. They can dispute the charge and investigate. Do not ignore unknown charges.
Can I pay my Bealls credit card bill through the Bealls website instead?
No. Bealls does not process credit card payments through their shopping website. You must pay through Synchrony at www.mysynchrony.com or by calling the number on your card. Paying through the wrong place could result in a late payment.