Where to find the Barnes & Noble credit card login
The Barnes & Noble credit card is issued by Synchrony Bank, not by Barnes & Noble directly. This means your login portal is on Synchrony's website, not on barnesandnoble.com. Go to mysynchrony.com to access your account.
When you arrive at mysynchrony.com, you will see a login box asking for your username and password. These are the credentials you created when you first received your card, not your Barnes & Noble store account login. If you have never logged in before, you will need to set up your username and password on that same page.
Synchrony also offers a mobile app called Synchrony that works on iOS and Android. You can log in there with the same username and password you use on the website. The app shows your balance, recent transactions, and payment options in the same way the website does.
Key Takeaways
- The Barnes & Noble credit card login is through Synchrony Bank at mysynchrony.com, not through Barnes & Noble's website.
- You will need a username and password that you created yourself, separate from any Barnes & Noble store account you may have.
- If you have never logged in, you can create your username and password on the mysynchrony.com homepage before entering them.
- The Synchrony mobile app offers the same login and account features as the website and works on both iOS and Android phones.
Setting up your login if you are a new cardholder
When you receive your Barnes & Noble credit card in the mail, the envelope includes instructions for creating your online account. You do not need to wait for a letter or email — you can go directly to mysynchrony.com and register as a new user.
Click "Register" or "New User" on the mysynchrony.com homepage. You will be asked to enter your card number, Social Security number, and date of birth to verify your identity. After Synchrony confirms this information, you will create a username and password. Write these down or save them in a password manager, because you will need them every time you log in.
Some cardholders receive a temporary password in the mail along with the card. If you have one, you can use it to log in once, but Synchrony will require you to change it to a permanent password before you can access your full account.
What to do if you forget your username or password
On the mysynchrony.com login page, look for a link that says "Forgot Username?" or "Forgot Password?" — the exact wording varies. Click the link that matches what you need to recover.
You will be asked to verify your identity using your card number, Social Security number, and date of birth. Synchrony will then either display your username or send a password reset link to the email address on file with your account. If you no longer have access to that email address, you will need to call Synchrony customer service at the number on the back of your card to update your contact information first.
Password reset links typically expire within 24 hours, so check your email soon after requesting one. If the link has expired, you can request a new one.
Troubleshooting common login problems
If you enter your username and password correctly but the system says they are wrong, check that Caps Lock is not on — passwords are case-sensitive. Also make sure you are on mysynchrony.com and not a phishing website that looks similar. Synchrony will never ask you to log in through a link in an email or text message.
If your account is locked after several failed login attempts, wait 15 to 30 minutes before trying again. Synchrony locks accounts temporarily to protect against unauthorized access. If the account remains locked after waiting, call the customer service number on the back of your card.
Some older browsers do not work with mysynchrony.com. If the page will not load or looks broken, try a different browser like Chrome, Firefox, Safari, or Edge. Clearing your browser's cache and cookies can also fix loading problems.
What you can do once you are logged in
After logging in, you can view your current balance, recent purchases, and available credit. You can also set up automatic payments, make a one-time payment, read statements, and update your contact information. The account dashboard shows your rewards balance if you have earned any through the card's rewards program.
You can also report a lost or stolen card, request a credit limit increase, or view your account terms and conditions. If you have questions about a specific charge, you can dispute it through the "Transactions" section of your account.
Security tips for your Synchrony account
Never share your username or password with anyone, including Synchrony employees. Synchrony will never ask you for your password over the phone or in an email. If someone contacts you claiming to be from Synchrony and asks for your login information, hang up or delete the message and call the number on the back of your card instead.
Log out of your account when you are finished, especially if you are using a shared computer. Use a strong password that includes uppercase letters, lowercase letters, numbers, and symbols. Change your password every few months or if you think someone else may have seen it.
If you notice charges on your account that you did not make, log in and report them right away through the dispute process. Synchrony will investigate and may issue a temporary credit while the investigation is underway.
Frequently Asked Questions
Is the Barnes & Noble credit card login the same as my store account login?
No. Your Barnes & Noble store account and your Synchrony credit card account are separate. The credit card login is only at mysynchrony.com. If you have a Barnes & Noble store account for online shopping or rewards, that login does not work for the credit card.
Can I log in to my credit card account on the Barnes & Noble website?
No. Barnes & Noble does not host the credit card login. You must go to mysynchrony.com. The Barnes & Noble website may have a link to the Synchrony login, but it will redirect you to mysynchrony.com.
What if I do not remember setting up a username and password?
You may have received a temporary password in the mail with your card. Try logging in with your card number and that temporary password. If that does not work, use the "Forgot Username?" or "Forgot Password?" link on mysynchrony.com to recover your credentials using your card number and Social Security number.
Can I access my account from outside the United States?
Yes, mysynchrony.com works internationally. However, if you are traveling, Synchrony may flag your login as unusual and ask you to verify your identity. Have your card number and Social Security number ready if this happens.
What should I do if I think someone else has logged into my account?
Call Synchrony when ready at the number on the back of your card. Do not wait to log in and check. Synchrony can freeze your account, review recent activity, and help you find it. If you see unauthorized charges, report them through the dispute process or over the phone.