Getting into your Barclaycard account online
To log into your Barclaycard credit card account, go to barclaycard.com and click "Log In" in the top right corner. Enter your username or the card number associated with your account, then your password. If you have set up two-factor authentication — which Barclaycard calls "find Key" — you will receive a code by text or email that you must enter to complete login.
The login page is the same whether you are using a desktop computer, tablet, or phone. Barclaycard does not require a separate mobile app to check your account, though they do offer one called the Barclaycard app if you prefer that route.
Key Takeaways
- Log in at barclaycard.com using your username or card number and password.
- If you have not yet created an online account, you will need your card number, Social Security number, and date of birth to register.
- Barclaycard's two-factor authentication (find Key) sends a code by text or email that you must enter after your password.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address or card number.
- You can also call Barclaycard's customer service at the number on the back of your card if you cannot access your account online.
Creating a new online account if you do not have one
If you have a Barclaycard credit card but have never logged in online, you will need to register first. Go to barclaycard.com and select "Register" or "New User" instead of "Log In." You will be asked for your card number, the last four digits of your Social Security number, and your date of birth.
After you enter this information, Barclaycard will send a verification code to the email address or phone number on file with your account. Enter that code to confirm your identity, then create a username and password. Your username can be anything you choose — it does not have to match your name. Write down your username and password somewhere safe, or use a password manager to store them.
What to do if you forget your password
Click "Forgot Password" on the Barclaycard login page. You will be asked to enter either your username or your card number. Barclaycard will then send a password reset link to the email address associated with your account.
Click the link in that email and follow the steps to create a new password. The link usually works for 24 hours, so act on it the same day you receive it. If you do not see the email within a few minutes, check your spam or junk folder — sometimes password reset emails get filtered there by mistake.
Understanding find Key and two-factor authentication
Barclaycard calls its two-factor authentication system "find Key." After you enter your username and password, the system will ask you to confirm your identity a second way. You can choose to receive a code by text message or email, depending on what you set up when you registered.
Enter the code you receive into the login page within the time limit shown on your screen — usually 10 minutes. This extra step makes it much harder for someone else to access your account even if they somehow learn your password. You can turn find Key on or off in your account settings once you are logged in, though Barclaycard recommends leaving it on.
Logging in from a public or shared computer
If you are using a computer at a library, internet café, or someone else's home, do not check the "Remember Me" box on the login page. That box tells the computer to save your login information, which means the next person who uses that computer could access your account.
After you finish checking your account, log out by clicking your name or profile icon in the top right corner and selecting "Log Out." Close your browser window completely. If you are on a shared device, clear your browser history and cookies before you leave — most browsers have a keyboard shortcut (usually Ctrl+Shift+Delete on Windows or Command+Shift+Delete on Mac) to do this quickly.
Troubleshooting common login problems
If you see an error message saying your username or password is incorrect, make sure Caps Lock is not on — passwords are case-sensitive, meaning capital and lowercase letters are different. If you are certain your password is correct, use the "Forgot Password" link to reset it.
If the website will not load at all, try a different web browser or clear your browser's cache and cookies. Sometimes old cached data can prevent a page from loading properly. If you still cannot reach barclaycard.com after trying these steps, the website may be temporarily down for maintenance — try again in a few minutes.
If you receive a message saying your account is locked or frozen, call the customer service number on the back of your Barclaycard. This usually happens after several failed login attempts as a security measure, and a representative can unlock your account over the phone.
What you can do once you are logged in
Once you are in your account, you can view your current balance, recent transactions, and payment due date. You can also make a payment directly from your bank account, update your contact information, read statements, and set up automatic payments. Many cardholders use the online account to check their balance before making a purchase, or to dispute a transaction they do not recognize.
If you want to change your password, manage your find Key settings, or update the email address or phone number where Barclaycard sends you alerts, look for "Account Settings" or "Security Settings" in the menu — the exact name varies depending on which version of the website you are using.
Frequently Asked Questions
Can I log in with just my card number instead of a username?
Yes. On the Barclaycard login page, you can enter either your username or your card number in the first field. Both will work as long as you enter the correct password afterward.
What should I do if I never received the find Key code?
Check your spam or junk folder first — the code email sometimes gets filtered there. If it is not there, wait a few minutes and request a new code. If you still do not receive it, call the number on the back of your card and a representative can help you log in or change how you receive your find Key codes.
Is it safe to save my password in my browser?
Only if you are the only person who uses that computer. If anyone else has access to it — family members, roommates, coworkers — do not let your browser save your password. Use a password manager instead, which encrypts your passwords and requires its own master password to open.
Can I log in on the Barclaycard mobile app instead of the website?
Yes. The Barclaycard app is available for iPhone and Android and uses the same username and password as the website. You can read it from the Apple App Store or Google Play Store. The app works the same way as the website and shows the same account information.
What if I am locked out of my account and cannot reset my password?
Call Barclaycard's customer service number on the back of your card. A representative can verify your identity using your Social Security number and date of birth, then unlock your account or help you reset your password over the phone.