Access your Bank of Omaha credit card account online
To log into your Bank of Omaha credit card account, go to bankofomaha.com and click the login button in the top right corner of the homepage. Enter your username and password, then click "Sign In". If you have not yet created an online account, you will need to register first by providing your card number, Social Security number, and other identifying information.
Bank of Omaha's login portal works on desktop browsers, tablets, and mobile devices. The process is the same across all platforms. If you are logging in from a new device, the bank may send a verification code to your email or phone number on file — enter this code to complete your login.
Key Takeaways
- Visit bankofomaha.com and click the login button to reach the sign-in page for your credit card account.
- You will need your username and password; if you do not have an account yet, you must register using your card number and Social Security number.
- Bank of Omaha may ask for a verification code sent to your email or phone when you log in from a new device.
- Once logged in, you can view your balance, recent transactions, payment history, and make payments directly from your account.
Create a new online account if you do not have one
If you have a Bank of Omaha credit card but have never logged in online, you need to register before you can access your account. Click "Enroll Now" or "Register" on the login page. You will be asked to provide your credit card number, the expiration date, your Social Security number, and your date of birth.
After you submit this information, Bank of Omaha will verify your identity. You will then create a username and password. Your username can be an email address or a custom name you choose. Your password must meet the bank's security requirements — typically at least 8 characters, including uppercase letters, lowercase letters, and numbers.
Once your account is created, you can log in when ready using your new username and password. You will have full access to your credit card statements, transaction history, and payment options.
Reset your password if you forget it
If you cannot remember your password, click "Forgot Password?" on the Bank of Omaha login page. Enter your username or the email address associated with your account. The bank will send a password reset link to your email.
Click the link in the email and follow the prompts to create a new password. The reset link typically expires after a set period — usually 24 hours — so complete this step soon after requesting it. If you do not receive the email, check your spam or junk folder, or request a new reset link.
Resolve common login problems
If you see an error message when you try to log in, the most common causes are an incorrect username or password, or a browser that is not fully updated. Clear your browser's cache and cookies, then try logging in again. If you are still unable to access your account, try a different web browser or device.
If your account has been locked due to multiple failed login attempts, you will see a message telling you to wait before trying again. This is a security measure. Wait the time specified — usually 15 to 30 minutes — then attempt to log in once more. If your account remains locked after this wait, contact Bank of Omaha's customer service line.
Some older browsers do not support Bank of Omaha's security features. If you see a message about your browser being unsupported, update to the latest version of Chrome, Firefox, Safari, or Edge, then try again.
Use two-factor authentication for added security
Bank of Omaha offers two-factor authentication as an optional security feature. When enabled, you will receive a verification code via text message or email each time you log in from an unrecognized device. This adds an extra layer of protection to your account.
To turn on two-factor authentication, log into your account, go to your security settings, and select the option to enable it. You will be asked to choose whether you want codes sent to your phone or email. Once activated, you will need to enter this code after typing your password during future logins from new devices.
What you can do once you are logged in
After logging in, you can view your current credit card balance, available credit, and credit limit. Your account dashboard shows your recent transactions, allowing you to review charges and spot any unfamiliar activity. You can also read or print your monthly statements for record-keeping.
From your online account, you can make a payment toward your balance using a bank account or another payment method. You can set up automatic recurring payments so your bill is paid on the same date each month. You can also update your contact information, change your password, and manage your notification preferences.
Contact Bank of Omaha if you need additional help
If you have questions about your account that the online portal does not answer, or if you cannot resolve a login issue on your own, contact Bank of Omaha's customer service department. You can find the phone number on the back of your credit card or on the bank's website.
Customer service representatives can help you reset your password, unlock your account, answer questions about your balance or transactions, and resolve billing disputes. Have your credit card number and a form of identification ready when you call.
Frequently Asked Questions
What if I do not remember my username?
Click "Forgot Username?" on the login page and enter the email address or phone number associated with your account. Bank of Omaha will send your username to that contact method. If you no longer have access to that email or phone number, contact customer service to update your account information.
Can I log in on my phone?
Yes. Bank of Omaha's website works on mobile browsers, and the bank also offers a mobile app for iOS and Android devices. You can read the app from the App Store or Google Play, then log in with the same username and password you use on the website.
Why does Bank of Omaha ask for a verification code?
The verification code is a security measure to confirm that you are the account holder. If you are logging in from a new device or location, the bank sends a code to your email or phone to make sure no one else is trying to access your account. This protects you from unauthorized access.
Is it safe to log in on a public computer?
It is safer to log in on your own device. If you must use a public computer, do not check the "Remember Me" box, and always log out completely when you are finished. Clear the browser history afterward. Public computers may have security risks that could expose your login information.
What should I do if I see unauthorized charges on my account?
Log into your account and review the transaction details. If you do not recognize a charge, contact Bank of Omaha's customer service when ready. The bank can investigate the charge and may issue a credit to your account while they look into it. Report suspected fraud as soon as you notice it.