Where to log in to your Bank of America Alaska Airlines card account
Log in through Bank of America's main website at bankofamerica.com, not through a separate Alaska Airlines portal. Once you're on the Bank of America homepage, click "Sign In" in the top right corner, then enter your username and password. If you have multiple Bank of America accounts, the system will show you all of them — select the Alaska Airlines card account you want to access.
You can also use the Bank of America mobile app, available on iOS and Android. read it, open it, and sign in with the same username and password you use on the website. The mobile app shows your Alaska Airlines card balance, recent transactions, and rewards balance in the same place as your other Bank of America accounts.
Bank of America does not have a separate login page for the Alaska Airlines card specifically. The card is managed through your main Bank of America online banking account, alongside any checking, savings, or other credit card accounts you hold with the bank.
Key Takeaways
- Log in at bankofamerica.com using your Bank of America username and password — there is no separate Alaska Airlines card login page.
- The Bank of America mobile app gives you the same access as the website and shows your Alaska Airlines rewards balance alongside your card activity.
- If you have forgotten your password, use the "Forgot username or password?" link on the Bank of America sign-in page to reset it.
- Two-factor authentication is turned on by default for Bank of America accounts and requires a code sent to your phone or email after you enter your password.
What you can do once you're logged in
After logging in, you can view your current card balance, see your recent purchases, and read statements. You can also check your Alaska Airlines Mileage Plan rewards balance — this shows how many miles you have earned and how many you have spent. The rewards section also displays any promotional mile offers tied to your card.
You can make a payment toward your card balance, set up automatic monthly payments, or change your billing address. You can also request a credit limit increase, report a card as lost or stolen, and freeze or unfreeze your card temporarily if you suspect fraud.
The account dashboard also shows your current interest rate, annual fee (if any), and any rewards you have earned in the current billing cycle. You can read PDF copies of your statements going back several months.
If you cannot remember your login information
On the Bank of America sign-in page, click "Forgot username or password?" Bank of America will ask you to enter your Social Security number or tax ID and your date of birth to verify your identity. You will then be given the option to reset your password or recover your username.
If you set up security questions when you created your account, Bank of America may ask you to answer them as part of the recovery process. If you do not remember the answers, you can instead request a code be sent to the phone number or email address on file with your account.
If you have trouble recovering your account online, call Bank of America customer service at the number on the back of your Alaska Airlines card. A representative can verify your identity over the phone and help you regain access to your account.
Two-factor authentication and security
Bank of America requires two-factor authentication on all online accounts. After you enter your username and password, the system sends a code to your registered phone number (via text) or email address. You must enter this code to complete the sign-in. This happens every time you log in from a new device or browser.
If you log in from the same device and browser repeatedly, Bank of America may remember that device and skip the code requirement for a period of time. You can also choose to receive codes via phone call instead of text message if you prefer.
If you do not receive a code after signing in, check that your phone number and email address are current in your account settings. You can update these under "Profile & Settings" after you log in. If your phone number has changed, you will need to update it before you can receive new codes.
Troubleshooting common login problems
If you see an error message saying your username or password is incorrect, make sure you are typing them exactly as you created them. Passwords are case-sensitive, meaning uppercase and lowercase letters are treated differently. If you have tried multiple times and still cannot log in, use the password recovery option instead of guessing.
If you are locked out of your account after several failed login attempts, Bank of America will temporarily block access for security reasons. Wait at least 24 hours before trying again, or call customer service to unlock your account sooner.
If you see a message saying "This account is not available online," it may mean your account is new and has not yet been activated for online banking. New accounts sometimes take one to two business days to become available. If it has been longer than that, contact Bank of America to confirm your account is set up correctly.
Accessing your account on different devices
You can log in to your Bank of America account from any computer or mobile device with an internet connection. Your username and password work the same way on all devices. However, the first time you log in from a new device, you will need to complete two-factor authentication with a code sent to your phone or email.
If you use the Bank of America mobile app, you can also set up biometric login using your fingerprint or face recognition. This lets you sign in without typing your password each time, though you will still need to enter a code the first time you log in from that device.
If you log in from a public computer (such as at a library or internet café), always log out completely when you are finished. Do not save your password in the browser, and clear your browser history before leaving the computer.
Frequently Asked Questions
Is there a separate login for the Alaska Airlines Mileage Plan program?
No. Your Alaska Airlines miles are managed through your Bank of America account. You do not need a separate Mileage Plan login to view or manage your miles earned through the credit card. If you have a separate Alaska Airlines Mileage Plan account (for example, from flying with the airline), that account has its own login at alaskaair.com, but your credit card miles appear in your Bank of America account.
What should I do if I think someone else has accessed my account?
Log in to your account and check your recent transactions when ready. If you see charges you did not make, contact Bank of America right away at the number on the back of your card. You can also report fraud through your online account under "Security & Fraud." Bank of America can freeze your card and issue a replacement within one to two business days.
Can I log in if I have not used my account in a long time?
Yes. Your login credentials do not expire. However, if your account has been inactive for a very long time, Bank of America may have closed it. If you cannot log in and receive a message that your account does not exist, call customer service to check the status of your account.
Do I need a separate password for the mobile app?
No. The mobile app uses the same username and password as the website. You can also set up biometric login (fingerprint or face recognition) in the app settings for faster access, but the underlying password remains the same.
What if I want to change my password?
After you log in, go to "Profile & Settings" and select "Change Password." Bank of America will ask you to enter your current password and then create a new one. Passwords must be at least 8 characters long and include at least one number and one letter. You cannot reuse a password you have used in the past 12 months.