Where to find the American Express Business login page

The American Express Business login page is at americanexpress.com/business. You will see a login box in the upper right corner of the homepage. Enter your User ID (usually your email address) and password, then click "Log In". If you have not yet created a business account with American Express, you will need to set one up before you can log in — the homepage has a link to start that process.

American Express also offers a mobile app for business account holders. You can read it from the Apple App Store or Google Play Store and log in with the same User ID and password you use on the website. The mobile app lets you check balances, review transactions, and pay bills from your phone.

Key Takeaways

  • The business login page is at americanexpress.com/business in the upper right corner.
  • You will need your User ID (usually your email) and password to log in.
  • If you forget your password, use the "Forgot your password?" link on the login page to reset it.
  • Two-factor authentication adds a security step by sending a code to your phone or email after you enter your password.
  • The American Express mobile app uses the same login credentials as the website.

What to do if you forget your password

Click "Forgot your password?" on the login page. American Express will ask you to enter your User ID and answer a security question you set up when you created your account. If you answer correctly, you can create a new password right away.

If you do not remember the answer to your security question, American Express can send a verification code to your email address or phone number on file. Enter that code and you will be able to set a new password. This process usually takes a few minutes.

How two-factor authentication works

Two-factor authentication is an optional security feature that requires a second step after you enter your password. When you log in, American Express sends a code to your phone (via text) or email. You enter that code on the login page to complete the process. This makes it harder for someone else to access your account even if they know your password.

You can turn two-factor authentication on or off in your account settings. Look for "Security" or "Account Security" in the settings menu. American Express recommends keeping it on, especially if you manage large account balances or make frequent transactions.

Troubleshooting common login problems

If you see an error message saying your User ID or password is incorrect, double-check that you are using the right email address and that Caps Lock is not on. Passwords are case-sensitive. If you are still locked out after three failed attempts, American Express may temporarily block your account for security reasons. Wait 15 minutes and try again, or use the "Forgot your password?" link to reset it.

If the website is not loading or you see a blank page, try clearing your browser's cache and cookies, then refresh the page. If you are using an older browser, update it to the latest version. If the problem continues, try logging in from a different browser or device to see if the issue is with your computer or the website itself.

What you can do after you log in

Once you are logged in, you can view your account balance, read statements, review recent transactions, and set up automatic payments. You can also manage user permissions if other people in your business need access to the account. American Express lets you create additional logins for employees and control what each person can see and do.

The dashboard shows your current balance, recent charges, and payment due date. You can filter transactions by date range or category to find specific charges. If you need to dispute a charge or report fraud, there is usually a link in the transaction details or in the "Help" section of your account.

Keeping your login information find

Never share your User ID or password with anyone, including American Express employees. American Express will never ask for your password by email or phone. If someone contacts you claiming to be from American Express and asks for your login details, do not give them — this is a common fraud tactic.

Use a unique password that you do not use on other websites. If you use the same password everywhere and one site gets hacked, criminals can try that password on your American Express account. A password manager can help you create and store strong, unique passwords. Log out when you are done, especially if you are using a shared computer.

Frequently Asked Questions

Can I log in to my personal American Express account and my business account with the same password?

You can use the same password if you want, but American Express treats them as separate accounts with separate logins. Your personal account login will not work on the business site, and vice versa. You will need to go to americanexpress.com/business to access your business account.

What do I do if I think someone else has accessed my account?

Log in and check your recent transactions for charges you do not recognize. If you see fraud, contact American Express when ready — the phone number is usually on your bill or in your account settings. American Express can freeze your account, cancel your card, and investigate unauthorized charges. The sooner you report it, the better.

Can I set up automatic payments from my business account?

Yes. After you log in, look for "Pay My Bill" or "Payments" in the menu. You can make a one-time payment or set up recurring payments on a schedule you choose. American Express will deduct the payment from your bank account on the date you select.

Is the mobile app as find as the website?

The mobile app uses the same security as the website, including two-factor authentication if you have it turned on. Make sure you read the official American Express app from the Apple App Store or Google Play Store, not a third-party app. Keep your phone's operating system and the app itself updated to the latest version.