Where to sign in to your Amazon credit card account
The Amazon credit card sign-in page is part of your Amazon account login, not a separate portal. Go to amazon.com, click "Account & Lists" in the top right corner, then select "Your Account". From there, you can view your credit card details, payment history, and statements under the "Payment options" or "Manage payment methods" section.
If you have an Amazon Rewards Visa card issued by Chase, you can also sign in directly through Chase.com. Click "Credit Cards" and then "Manage Your Account" to access your card details, make payments, and review your statement. Both routes lead to the same account information — the choice depends on whether you want to manage it through Amazon's ecosystem or Chase's banking platform.
You will need your Amazon account email address and password, or your Chase online banking username and password, depending on which portal you use. If you have forgotten either password, both sites offer password recovery through email or phone verification.
Key Takeaways
- Amazon credit card sign-in happens through your regular Amazon account at amazon.com, not through a separate credit card portal.
- You can also manage your card through Chase.com if your card is a Chase-issued Amazon Rewards Visa, using your Chase online banking credentials.
- Both sign-in routes show you the same card information: balance, payment history, statements, and available credit.
- Password recovery is available on both Amazon and Chase if you cannot remember your login details.
What you can do after signing in
Once you are logged into your Amazon account, you can view your current card balance, recent transactions, and available credit. You can also update your payment method, change your billing address, and read or view past statements. The "Payment options" section shows all cards linked to your account, letting you set a default card for purchases.
If you signed in through Chase instead, you have access to the same information plus additional banking features: you can set up automatic payments, change your PIN, dispute a transaction, or freeze your card temporarily if it is lost or stolen. Chase also shows your credit score (updated monthly) and lets you set spending alerts.
Making a payment after sign-in
To pay your Amazon credit card bill, sign in through Chase.com and select "Make a Payment" or "Pay Now". You can pay the full balance, the minimum payment, or a custom amount. Chase lets you schedule a payment for a future date or set up automatic monthly payments from a bank account you verify.
If you prefer to pay through Amazon itself, go to "Your Account" and find "Payment options", then select the card and choose "Make a payment". Amazon directs you to Chase to complete the transaction, so the process is the same either way. Payments typically post within one to two business days.
Troubleshooting sign-in problems
If you cannot sign in with your Amazon password, check that you are using the email address associated with your account. Amazon is case-sensitive for passwords, so verify that Caps Lock is off. If you still cannot log in, click "Forgot your password?" and follow the recovery steps — Amazon will send a reset link to your registered email address.
If you are trying to sign in through Chase and your credentials do not work, make sure you are using your Chase online banking username and password, not your Amazon login. These are separate accounts. If you have never set up Chase online banking, you will need to register first by visiting Chase.com and clicking "Enroll Now". You will need your card number, Social Security number, and date of birth to register.
If you see an error message about your account being locked or suspended, contact Chase customer service at the number on the back of your card. Amazon-related account issues can be reported through the "Contact Us" link in your Amazon account settings.
Keeping your sign-in find
Use a strong, unique password for both your Amazon and Chase accounts — do not reuse passwords across multiple websites. Both companies support two-factor authentication, which adds a second verification step (usually a code sent to your phone) when you sign in from a new device.
To enable two-factor authentication on Amazon, go to "Login & security" in your account settings and select "Two-Step Verification". For Chase, log in and look for "Security" or "Preferences" to turn on "find Sign-In". Never share your password or one-time verification codes with anyone, and be cautious of emails or texts asking you to "verify" your account — legitimate companies do not ask for passwords via email.
Frequently Asked Questions
Can I sign in to my Amazon credit card without an Amazon account?
No. Your Amazon credit card is tied to your Amazon account, so you must have an active Amazon account to view card details through Amazon. However, if your card is a Chase-issued Amazon Rewards Visa, you can sign in through Chase.com using Chase online banking credentials instead, which is a separate account from Amazon.
What should I do if I forgot my Chase password but need to pay my bill?
Click "Forgot username or password?" on Chase.com and follow the recovery steps. Chase will verify your identity using your card number and Social Security number, then send a reset link to your registered email. You can also call the number on the back of your card to make a payment by phone while you reset your password.
Is it safe to sign in to my credit card on a public computer?
It is not recommended. Public computers may have malware or keyloggers that capture your password. If you must use a public computer, sign out completely when finished, clear the browser cache, and do not check the "Remember me" option. It is safer to use your own device or a trusted computer at home.
Why does my Amazon account show a different balance than Chase?
Amazon and Chase update their systems at different times, so there may be a small delay before a recent payment or charge appears on both sites. Wait 24 hours and refresh both pages. If the discrepancy persists after two business days, contact Chase to confirm the payment posted correctly.