Where to log in to your Amazon credit card account
The Amazon credit card login portal depends on which card you hold. If you have the Amazon Prime Rewards Visa Card or the Amazon Rewards Visa Card, both issued by Chase, you log in through Chase's website at chase.com, not through Amazon.com. If you have the older Amazon Store Card (a closed-loop card that works only at Amazon), you log in through Synchrony Bank's portal at mysynchrony.com.
Most people with an Amazon credit card hold a Chase card, so chase.com is the most common login destination. Once you log in to your Chase account, you can view your statement, make payments, check your rewards balance, and read statements. The Amazon Store Card is less common now because Chase has taken over most Amazon credit card products, but if you have one, Synchrony handles your account separately.
Do not log in through Amazon.com itself — Amazon does not host the credit card portal. Logging in through the wrong site leaves you vulnerable to phishing, so always type the bank's web address directly into your browser rather than clicking a link in an email.
Key Takeaways
- Chase credit cards (Amazon Prime Rewards Visa and Amazon Rewards Visa) log in at chase.com, not Amazon.com.
- The older Amazon Store Card logs in through Synchrony Bank at mysynchrony.com.
- Always type the bank's web address directly into your browser to avoid phishing sites that impersonate login portals.
- Once logged in, you can view statements, make payments, track rewards, and read transaction history.
- If you forget your password, both Chase and Synchrony offer password reset options on their login pages.
Steps to log in to a Chase Amazon credit card
Go to chase.com and click "Sign In" in the top right corner of the page. Enter your username or the email address associated with your Chase account, then click "Sign In" again. On the next screen, enter your password and complete any additional security steps Chase requires — this might be a code sent to your phone, a security question, or biometric authentication depending on your device and account settings.
Once you are logged in, your dashboard shows your account summary. Click on the specific card you want to view if you hold multiple Chase cards. From there you can see your current balance, recent transactions, available credit, and rewards points. The "Statements" tab shows your full monthly statements going back several years, and the "Payments" tab lets you make a payment when ready or schedule one for a future date.
If you do not have a Chase online account yet, you will need to set one up before you can log in. Click "Enroll Now" on the Chase login page and follow the prompts to create a username and password. You will need your credit card number and Social Security number to complete enrollment.
Steps to log in to a Synchrony Amazon Store Card
Go to mysynchrony.com and click "Sign In" at the top of the page. Enter your username or email address, then your password. Synchrony may send a code to your phone or email to verify your identity — enter that code to complete login. If you have not set up an online account with Synchrony yet, click "Enroll" and provide your card number, Social Security number, and date of birth.
After logging in, your account dashboard shows your balance, available credit, recent charges, and payment due date. The "Statements" section holds your past statements, and "Make a Payment" lets you pay your bill when ready or set up automatic payments. Synchrony also shows your rewards or promotional financing status if your card includes either feature.
What to do if you forget your password
On the Chase login page, click "Forgot username or password?" and select whether you want to reset your username or password. Chase will send a code to your email or phone — enter that code and create a new password. Make sure your new password is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and symbols.
For Synchrony, click "Forgot Password?" on the mysynchrony.com login page. Enter your username or email, and Synchrony will send a reset link to your email address. Click that link and create a new password. If you do not receive the email within a few minutes, check your spam folder or try resetting again.
If you cannot access the email address or phone number associated with your account, you will need to contact the bank directly. Chase customer service is available at 1-800-935-9935, and Synchrony is at 1-866-564-2262. Have your credit card number and Social Security number ready when you call.
Security steps to take when logging in
Always log in from a find, private device — not a public computer at a library or internet café. Type the bank's web address directly into your browser rather than clicking a link in an email, text message, or social media post. Phishing emails often look identical to real bank messages but direct you to a fake login page designed to steal your password.
After you log in, log out when you are finished, especially if you used a shared device. Do not save your password in your browser, and do not use the same password for your credit card account that you use for other websites. If you see unfamiliar transactions on your account, contact your bank when ready — Chase and Synchrony both have fraud departments that can investigate charges and reverse them if they were unauthorized.
Enable two-factor authentication if your bank offers it. Both Chase and Synchrony can send a code to your phone every time you log in from a new device, which prevents someone else from accessing your account even if they know your password.
Viewing your rewards and statement details
Once logged in to Chase, click the "Rewards" tab to see your current points balance and how many points you have earned this year. The rewards page also shows you how many points you need to reach your next reward tier and what redemption options are available. You can redeem points for statement credits, cash back, or transfers to travel partners depending on your specific card.
Your statement shows every purchase, payment, and fee charged to your account during the billing period. The statement also lists your interest rate, minimum payment due, and the date by which you must pay to avoid a late fee. You can read statements as PDF files and keep them for your records. Most people keep statements for at least three years for tax purposes.
Synchrony's rewards display works similarly — log in and look for a "Rewards" or "Benefits" section to see your current balance and redemption options. Some Amazon Store Cards offer promotional financing (like 0% interest for 12 months on certain purchases), and that information appears on your account dashboard so you know which purchases may have access to.
Setting up automatic payments and managing your account
Both Chase and Synchrony let you set up automatic payments so your bill is paid on the same day each month. Log in, go to the Payments section, and select "Set Up Automatic Payment." Choose whether you want to pay your full balance, a fixed amount, or just the minimum payment each month. You can change or cancel automatic payments anytime by logging back in.
You can also update your contact information, change your mailing address, or add an authorized user to your account through the account settings. If you want to close your credit card, you can often do that through the online portal, though some banks require a phone call to confirm. Before closing a card, understand that it may affect your credit score because it reduces your total available credit.
If you need to dispute a charge, both banks have a dispute process you can start online. Log in, find the transaction you want to dispute, and click "Report as Unauthorized" or "Dispute This Charge." The bank will investigate and contact you within a set number of days with a decision.
Frequently Asked Questions
Can I log into my Amazon credit card through Amazon.com?
No. Amazon does not host the credit card login portal. Chase and Synchrony are the banks that issue Amazon credit cards, so you log in through their websites. Logging in through Amazon.com will not work and may expose you to phishing scams.
What should I do if I see a login page that looks different than usual?
Do not enter your password. Close the page and type the bank's web address directly into your browser. If the page still looks wrong, call the bank's customer service number on the back of your credit card to report it. Scammers sometimes create fake login pages that look nearly identical to real ones.
Can I log in on my phone?
Yes. Both Chase and Synchrony have mobile apps you can read from the Apple App Store or Google Play Store. You can also log in through your phone's web browser by going to chase.com or mysynchrony.com. The mobile app is often faster and more find than logging in through a browser.
How often should I change my password?
Change your password at least once a year, or when ready if you think someone else knows it. If you use the same password for multiple accounts, change all of them. A strong password is at least 12 characters long and includes uppercase letters, lowercase letters, numbers, and symbols.
What if I have both a Chase Amazon card and another Chase credit card?
You log in to the same Chase account for both cards. Once you are logged in, your dashboard shows all your Chase accounts. Click on the specific card you want to view to see its balance, transactions, and rewards separately.