Call Ulta's payment line to make a credit card payment over the phone
The phone number for Ulta credit card payments is 1-866-983-8582. This line is available to cardholders who want to pay their balance by phone rather than online or in person. You will need your card number, account PIN or the last four digits of your Social Security number, and your payment amount ready when you call.
Ulta's payment line operates during standard business hours. The exact hours may vary, so if you reach an automated system that says the line is closed, you can try again during daytime hours or use Ulta's online payment portal instead. Payments made by phone typically post to your account within one to two business days.
Key Takeaways
- Call 1-866-983-8582 to pay your Ulta credit card by phone during business hours.
- Have your card number, account PIN or last four digits of your Social Security number, and payment amount ready before calling.
- Phone payments usually post within one to two business days.
- If you cannot reach the payment line, you can pay online through your Ulta account or at an Ulta store.
- Paying by phone does not cost extra, but confirm the payment amount before the call ends to avoid overpaying or underpaying.
What information you need before calling
Gather these details before you dial so the call moves quickly. You will need your Ulta credit card number — the 16-digit number on the front of your card. You will also need either your account PIN (a four-digit code you may have set up when you opened the card) or the last four digits of your Social Security number. The system will ask for one of these to verify your identity.
Have your payment amount decided before you call. Know whether you want to pay your full balance, your minimum payment, or a specific amount. If you are not sure what you owe, you can check your balance online first or ask the representative when you call.
How the phone payment process works
When you call 1-866-983-8582, you will reach an automated system or a representative. The system will ask you to enter your card number using your phone keypad, or a representative will ask you to provide it verbally. Next, you will verify your identity by entering your PIN or the last four digits of your Social Security number.
Once you are verified, you will tell the system or representative how much you want to pay. The system will confirm the amount and ask what payment method you want to use — usually a bank account (checking or savings) or another debit card. You will provide the routing number and account number for your bank, or the card details if you are paying with a debit card. Before the call ends, the system will read back the payment amount and date it will post. Confirm this information is correct before you hang up.
When payments post to your account
Payments made by phone typically post within one to two business days. This means if you call on a Monday, your payment should show up by Wednesday. Payments made after business hours or on weekends may take slightly longer because they are processed the next business day.
If you are close to your due date and worried about a late fee, calling to make a payment is faster than mailing a check, but it is not instantaneous. If your due date is tomorrow, a phone payment may still post after the due date passes. In that case, contact Ulta's customer service to ask if they can note that you called to pay on time — some companies will waive a late fee if you can show you initiated payment before the important date.
Alternative ways to pay your Ulta credit card
If you cannot reach the phone line or prefer not to call, you have other options. Log into your Ulta account online at ulta.com, go to your account settings, and look for the payment or billing section. You can pay there using a bank account or debit card, and the payment usually posts the same day if you pay before the cutoff time (often 5 p.m. Eastern).
You can also pay in person at any Ulta store. Bring your card and a form of payment (cash, check, or debit card), and a cashier can process the payment for you. Some Ulta locations may have a customer service desk separate from the register where payments are handled. Call your local store ahead of time to confirm they accept in-person payments and to find out where to go when you arrive.
What to do if you cannot reach the payment line
If you call 1-866-983-8582 and get a message that the line is closed or you experience technical issues, try calling back during business hours — usually 8 a.m. to 8 p.m. Eastern on weekdays. If the line remains unavailable, use the online payment option instead, which is available 24/7.
You can also contact Ulta's general customer service line to ask for help with your payment. They can direct you to the payment line, help you pay over the phone themselves, or provide you with other payment options. Look for the customer service number on your credit card statement or on the back of your card.
Frequently Asked Questions
Is there a fee to pay my Ulta credit card by phone?
No, there is no fee to pay by phone. Ulta does not charge cardholders for phone payments. You only pay interest if you carry a balance, and you only pay a late fee if your payment does not arrive by the due date.
Can I set up automatic payments so I do not have to call every month?
Yes. Log into your Ulta account online and look for autopay or automatic payment options in the billing section. You can set up automatic payments to your full balance, minimum payment, or a fixed amount each month. This way you will not have to remember to call or pay manually.
What if I made a payment by phone but it has not posted after three days?
Contact Ulta's customer service with the date and time you called and the payment amount. They can look up your payment in their system and tell you the status. If the payment was not processed correctly, they can help you resubmit it or investigate what went wrong.
Can I pay someone else's Ulta credit card by phone?
No, you can only pay a card if your name is on the account. If you want to help someone else pay their Ulta card, they will need to call themselves or give you permission to manage their account online. Ulta does not allow third-party payments by phone for security reasons.