How to pay your Prosper credit card
Prosper Credit Card payments can be made online through your account portal, by phone, by mail, or through automatic recurring payments. The fastest method is logging into your Prosper account and paying directly from the payment dashboard. You can also set up automatic payments so the full balance or a fixed amount withdraws on a date you choose each month.
Prosper accepts payments from bank accounts and debit cards. The payment posts when ready if you pay before the cutoff time (usually 8 p.m. Eastern), though it may take one to two business days to reflect in your available credit. If you are behind on payments or have a past-due balance, paying online or by phone gets your account current faster than mailing a check.
Key Takeaways
- Online payments through your Prosper account portal are the fastest way to pay and post the same day if submitted before the cutoff time.
- You can set up automatic monthly payments to withdraw a fixed amount or your full balance on a date you choose.
- Phone payments are available by calling the customer service number on the back of your card, and a representative can process payment when ready.
- Mail payments should be sent to the address on your statement at least seven to ten business days before your due date to avoid late fees.
- Prosper accepts payments from linked bank accounts and debit cards but does not accept credit card payments or third-party payment services.
Paying online through your Prosper account
Log into your Prosper account on the Prosper website or mobile app. From the dashboard, select "Make a Payment" or "Pay Now." Enter the amount you want to pay — you can pay the minimum, the full statement balance, or any amount in between. Choose the bank account or debit card you want to pay from, then confirm the payment details.
The payment processes when ready and you will see a confirmation number on screen. The funds will leave your bank account within one to two business days, but your credit card balance updates right away. If you pay before 8 p.m. Eastern on a business day, the payment posts the same day. Payments made after that time or on weekends post the next business day.
Setting up automatic payments
Automatic payments remove the risk of missing a due date. In your Prosper account, go to "Settings" or "Manage Account," then select "Automatic Payments" or "Autopay." Choose the bank account or debit card you want to pay from. Select whether you want to pay the minimum balance, the full statement balance, or a fixed dollar amount each month.
Pick the date each month when the payment should process — most people choose a date shortly after payday or when they know funds will be available. Prosper will withdraw that amount automatically on that date every month. You can change or pause automatic payments anytime through your account settings, and you will receive a confirmation email each time a payment processes.
Paying by phone
Call the customer service number on the back of your Prosper credit card. A representative will ask for your account number and the amount you want to pay. They will confirm the bank account or debit card you want to pay from, then process the payment when ready over the phone.
Phone payments are useful if you need to pay urgently, have questions about your account, or prefer speaking to a person. The payment posts the same day if you call before the cutoff time. Keep the confirmation number the representative gives you for your records.
Paying by mail
Write a check or money order for the amount you owe. Include your account number on the check. Mail it to the payment address listed on your statement — this address is different from the mailing address for correspondence, so check your statement carefully.
Mail payments take seven to ten business days to arrive and post to your account. Send your payment at least ten business days before your due date to avoid a late fee. If your due date is coming up soon, use online or phone payment instead. Keep a copy of your check or the tracking number if you send a money order.
What happens if you miss a payment
If your payment does not arrive by the due date, Prosper charges a late fee. The amount of the late fee depends on your account terms and how late the payment is. A late payment also appears on your credit report and can lower your credit score.
If you miss a payment, pay as soon as possible to stop additional fees from accruing. Contact Prosper customer service if you are having trouble making a payment — they may be able to discuss your options or adjust your due date. The sooner you bring your account current, the less damage to your credit.
Payment methods Prosper does not accept
Prosper does not accept payments made with another credit card, even if that card offers rewards or cash back. They also do not accept payments through third-party payment services like PayPal, Venmo, or Square Cash. Payments must come directly from a bank account or debit card in your name.
If you try to pay with a credit card, the transaction will be declined. This is a standard policy across most credit card companies to prevent people from moving debt around without actually paying it down. Stick to bank account or debit card payments through Prosper's official channels.
Frequently Asked Questions
Does Prosper charge a fee to make a payment?
No, Prosper does not charge a fee for making payments online, by phone, or by mail. All payment methods are free. You only pay interest on your balance and any late fees if a payment misses the due date.
How long does it take for a payment to show up in my account?
Online and phone payments post the same day if submitted before the cutoff time, usually 8 p.m. Eastern on a business day. The funds leave your bank account within one to two business days. Mail payments take seven to ten business days to arrive and post.
Can I pay more than the minimum to pay off my card faster?
Yes, you can pay any amount above the minimum at any time. Paying more than the minimum reduces your balance faster and saves you interest. There is no penalty for paying off your card early or paying more than you owe.
What if I want to change my automatic payment date?
Log into your Prosper account, go to "Automatic Payments," and select the date you want to change. You can pick any date between the 1st and the 28th of the month. The new date takes effect on your next scheduled payment.
Can I cancel my automatic payment if I need to?
Yes, you can pause or cancel automatic payments anytime through your account settings. If you cancel, you will need to make manual payments to avoid missing your due date. You can turn automatic payments back on whenever you want.