Pay your Walgreens credit card online, by phone, or by mail
You can pay your Walgreens credit card through Walgreens' online portal, by calling their customer service line, or by mailing a check to the address on your statement. The online method is fastest — payments post within one business day — and you can set up automatic payments so you never miss a due date. Phone and mail payments take longer to process, usually three to five business days, so plan ahead if your due date is near.
Your payment options depend on whether you have a Walgreens Mastercard (issued by Synchrony Bank) or a Walgreens store card (also Synchrony). Both use the same payment systems, but the account numbers and portals are separate if you hold both cards.
Key Takeaways
- Log into your Walgreens credit card account at synchronydigital.com or through the Synchrony mobile app to pay online in minutes.
- Set up automatic payments from your bank account so your minimum payment or full balance posts on the same date each month.
- Call Synchrony customer service at the number on the back of your card to make a one-time payment by phone using your bank account or debit card.
- Mail a check to the address printed on your monthly statement; allow five to seven business days for the payment to reach and post to your account.
- Payments made before 8 p.m. ET on a business day usually post the next business day; weekend and holiday payments post the following business day.
Pay online through Synchrony Digital
The fastest way to pay is through Synchrony's online portal, which handles both the Walgreens Mastercard and the Walgreens store card. Go to synchronydigital.com and sign in with your username and password. If you do not have an online account yet, click "Enroll Now" and follow the prompts to create one using your card number and Social Security number.
Once logged in, select your Walgreens card from the account list (if you have more than one). Click "Make a Payment" and enter the amount you want to pay. You can pay your full balance, your minimum payment, or any amount in between. Choose your payment date — same-day or future-dated — and confirm your bank account information. The payment posts within one business day if you submit it before 8 p.m. ET on a weekday.
You can also pay through the Synchrony mobile app, available on iOS and Android. The steps are the same: log in, select your card, enter the payment amount, and confirm. Mobile payments post on the same timeline as online payments.
Set up automatic payments to avoid late fees
Automatic payments deduct money from your bank account on a date you choose each month, so you never have to remember to pay. This is the most reliable way to stay current, especially if you carry a balance and want to pay the same amount every month.
To set up automatic payments, log into synchronydigital.com, go to "Account Settings" or "Manage Payments," and select "Automatic Payments." Choose whether you want to pay your full statement balance, your minimum payment, or a fixed amount. Pick the date the payment should post each month — usually between the 1st and the 28th — and confirm your bank account details. Synchrony will deduct the payment automatically on that date going forward.
You can change or cancel automatic payments anytime through the same menu. If your bank account changes, update it in your account settings before the next scheduled payment date to avoid a failed transaction.
Pay by phone using Synchrony customer service
Call the customer service number on the back of your Walgreens credit card to pay by phone. A representative will ask for your account number, the payment amount, and your bank account or debit card information. Phone payments typically post within three to five business days.
Have your bank routing number and account number ready, or have a debit card available. The representative will walk you through the process and confirm the payment amount and posting date before finalizing the transaction. Keep the confirmation number they provide in case you need to reference the payment later.
Mail a check to Synchrony
If you prefer to pay by mail, write a check to Synchrony and send it to the address listed on your monthly statement. Do not send payment to a Walgreens store location — it will not reach your account. The mailing address is usually a P.O. box or processing center address specific to your card type.
Include your account number on the check's memo line so Synchrony can match the payment to your account. Mail payments take five to seven business days to arrive and post, so send your check at least a week before your due date if you want to avoid a late fee. Keep a copy of the check or note the check number for your records.
Understand posting times and due dates
Payments made online or by phone before 8 p.m. ET on a business day post the next business day. Payments submitted after 8 p.m. ET or on weekends and holidays post the following business day. Mail payments take longer — typically five to seven days — so the actual posting date depends on when Synchrony receives and processes the envelope.
Your due date is printed on your monthly statement. If you pay after the due date, Synchrony may charge a late fee and report the late payment to credit bureaus. If you are close to your due date and cannot pay online or by phone in time, call customer service to discuss your options; some representatives can note a payment in progress on your account.
What to do if your payment fails
If an automatic payment fails — usually because your bank account has insufficient funds or the account information is outdated — Synchrony will send you a notice. Log back into synchronydigital.com and update your bank account information, then try the payment again. You may also call customer service to make a one-time payment by phone while you sort out the account issue.
If a payment fails close to your due date, contact Synchrony when ready. Explain what happened and ask whether they can waive a late fee or give you a few extra days to submit payment. While they are not required to do so, many representatives will work with you if the failure was not your fault.
Frequently Asked Questions
Can I pay my Walgreens credit card at a Walgreens store?
No. Walgreens stores do not accept credit card payments. You must pay online through synchronydigital.com, by phone, or by mail to the Synchrony address on your statement.
What is the difference between the Walgreens Mastercard and the Walgreens store card?
The Walgreens Mastercard can be used anywhere Mastercard is accepted. The Walgreens store card works only at Walgreens and Duane Reade locations. Both are issued by Synchrony and use the same payment system, but they are separate accounts with different account numbers.
How do I know if my payment posted?
Log into synchronydigital.com and check your account balance and recent transactions. You can also call the customer service number on your statement. Online and phone payments usually post within one business day; mail payments take five to seven days.
Can I pay more than my minimum payment?
Yes. You can pay any amount up to your full statement balance. Paying more than the minimum reduces your interest charges if you carry a balance month to month.
What happens if I miss my due date?
Synchrony will charge a late fee (the amount varies by your account terms) and may report the late payment to credit bureaus, which can lower your credit score. If you miss a payment, pay as soon as possible and contact Synchrony to discuss your account.