Where to send your Maurices card payment
Maurices credit card payments go to Comenity Bank, the company that issues and manages the card on behalf of Maurices. You can pay online through your account, by phone, by mail, or in person at a Maurices store. The fastest route is usually online, where the payment posts the same business day if you submit before the payment processing cutoff (typically early evening).
If you are paying by mail, send your check or money order to the address printed on your monthly statement. Mail payments take 7 to 10 business days to reach the processing center and post to your account, so plan ahead if your due date is coming up. Paying in person at a Maurices location is also an option — ask a cashier to help you make a payment, though not all stores offer this service.
Key Takeaways
- Online payment through your Maurices account is the fastest method and usually posts the same business day.
- Phone payments to Comenity Bank (the number is on your statement) take effect when ready but may carry a small fee depending on your payment method.
- Mail payments take 7 to 10 business days, so send them at least two weeks before your due date to avoid a late fee.
- Your due date and minimum payment appear on your monthly statement and in your online account.
- Late fees and interest charges explore if your payment does not arrive by the due date shown on your bill.
Paying online through your Maurices account
Log in to your Maurices credit card account at the Comenity Bank website or through the Maurices app. Once you are signed in, look for a "Make a Payment" or "Pay My Bill" button — the exact wording varies depending on which platform you use. Enter the amount you want to pay, choose your payment method (bank account or debit card), and confirm the transaction.
Online payments are free and usually post within one business day. If you set up a one-time payment, it will not recur — you will need to log in and make a payment each month. Some cardholders set up automatic payments instead, which deduct a fixed amount from your bank account on a date you choose. Automatic payments reduce the chance of missing a due date, but you remain responsible if the payment fails due to insufficient funds.
Paying by phone or through automated systems
Call the customer service number on the back of your Maurices card or on your statement. A representative can take your payment over the phone using your bank account or debit card. Phone payments are processed when ready, though some payment methods may carry a small fee — ask before you confirm the payment.
Comenity Bank also offers an automated phone line where you can enter your payment information without speaking to a person. This option is available 24 hours a day and is free. The automated system will confirm your payment amount and posting date before you hang up.
Understanding your due date and minimum payment
Your due date appears on your monthly statement and in your online account. This is the date by which your payment must arrive at Comenity Bank to avoid a late fee. If you pay online, submit your payment at least one business day before the due date to account for processing time. If you pay by mail, send it at least 10 business days early.
Your minimum payment is the smallest amount you can pay to keep your account in good standing. Paying only the minimum means you will carry a balance and pay interest on the remaining amount. To avoid interest charges, pay your full statement balance by the due date. If you cannot pay the full balance, paying more than the minimum reduces the interest you owe and helps you pay off the card faster.
What happens if you miss a payment
A late fee applies if your payment does not arrive by the due date. The fee amount depends on your account terms and how late the payment is. More importantly, a late payment can lower your credit score and may trigger a higher interest rate on future purchases. If you are more than 30 days late, the late payment will appear on your credit report and stay there for seven years.
If you realize you will miss a due date, contact Comenity Bank before the date passes. Some cardholders can request a one-time due date extension or a temporary hardship plan that lowers the minimum payment for a few months. These options are not may provide, but asking is free and may prevent a late fee and credit damage.
Paying off your balance faster
If you carry a balance on your Maurices card, interest accrues daily on the unpaid amount. The interest rate (called the APR, or annual percentage rate) is shown in your account and on your statement. Paying more than the minimum each month reduces the total interest you pay and gets you out of debt sooner.
One strategy is to pay a fixed amount above the minimum every month — even an extra $25 or $50 per month makes a difference over time. Another is to make multiple payments throughout the month instead of one payment at the due date, which reduces the average balance and lowers interest charges. Use an online calculator to see how different payment amounts affect your payoff timeline and total interest cost.
Frequently Asked Questions
Can I pay my Maurices card at the store?
Some Maurices locations accept in-person payments, but not all. Ask a cashier whether your store offers this service. If it does, bring your card or account number and the amount you want to pay. In-person payments are usually processed within one to two business days.
What if I pay online but the payment does not show up?
Check your online account to confirm the payment was submitted and to see its status. Online payments usually post within one business day. If more than two business days have passed and the payment does not appear, contact Comenity Bank customer service with your confirmation number. Do not assume the payment went through if you did not receive a confirmation.
Can I set up automatic payments so I never miss a due date?
Yes. Log into your Maurices account and look for an "Automatic Payments" or "Recurring Payments" option. You can choose to pay a fixed amount or your full statement balance each month on a date you select. Make sure your bank account has enough funds on that date, or the payment will fail and you may be charged a fee.
Is there a fee to pay my Maurices card online?
No. Online payments through your Maurices account are free. Phone payments and in-person payments are also free in most cases, though some payment methods (like paying by debit card over the phone) may carry a small fee. Mail payments are free, but take longer to process.
What is the difference between my statement balance and my current balance?
Your statement balance is what you owed on the date your statement was generated — usually the last day of the billing cycle. Your current balance includes any purchases or payments made after that date. Pay at least your statement balance by the due date to avoid a late fee. Paying your current balance prevents interest from accruing on new purchases.