Where to pay your Amazon credit card bill
You can pay your Amazon credit card bill through three main routes: the Amazon.com website, the Amazon mobile app, or by phone with a customer service representative. The website and app are the fastest — you can make a payment in under two minutes if you already know your account details. Phone payments take longer but work if you prefer speaking to someone or if you're having trouble with the online methods.
The Amazon credit card is issued by Chase Bank, so you can also log into your Chase account directly and pay from there. This route is useful if you manage multiple Chase cards in one place. Whichever method you choose, the payment posts to your account within one business day if you pay before the cutoff time (usually 8 p.m. Eastern on business days).
Key Takeaways
- You can pay online through Amazon.com, the Amazon app, or your Chase account — all three reach the same bill.
- Payments made before the evening cutoff on a business day post the next business day, so plan ahead if your due date is soon.
- You can set up automatic payments to avoid late fees, and you can choose to pay the full balance or a minimum amount each month.
- If you pay by mail or phone transfer, allow five to seven business days for the payment to reach Chase.
- Late payments trigger a fee and can raise your interest rate, so set a calendar reminder for your due date if you don't use autopay.
Paying through Amazon.com or the mobile app
Log into your Amazon account and go to "Your Account" in the top right corner. Select "Login & Security" or scroll down to find "Manage Your Amazon Credit Card." Click on the card name, then look for "Make a Payment" or "Pay Your Bill." Enter the amount you want to pay — you can pay the full balance, the minimum payment, or any amount in between. Choose your payment method (usually a bank account or debit card linked to your Amazon account) and confirm.
The Amazon app follows the same path: tap the menu icon, go to "Your Account," find "Manage Your Amazon Credit Card," select your card, and tap "Make a Payment." Both the website and app show your current balance, due date, and minimum payment right on the card details page, so you can see exactly what you owe before you pay.
Paying through your Chase account
If you already have a Chase online banking account, you can log in at chase.com and navigate to your Amazon credit card from your accounts list. Select the card and look for "Make a Payment" or "Pay Bill." Enter the amount and choose whether to pay when ready or schedule the payment for a future date. This method is especially useful if you have other Chase cards and want to manage all your payments in one place.
Scheduling a payment through Chase is a good way to make sure money reaches your account by your due date without having to remember the exact day. You can schedule payments up to 30 days in advance, so if you know your paycheck hits on a certain date, you can set the payment to go through automatically on that day.
Setting up automatic payments
Both Amazon and Chase let you set up automatic payments so you never miss a due date. Through Amazon, go to "Manage Your Amazon Credit Card," select your card, and look for "Autopay Settings" or "Automatic Payments." You can choose to pay the full balance automatically each month, the minimum payment, or a fixed amount you set. Through Chase, log into your account, select the card, and look for "Autopay" or "Automatic Payments" in the settings menu.
Automatic payments are deducted from the bank account you link to your card, usually on or just before your due date each month. If you set it to pay the full balance, you'll never carry interest charges. If you set it to pay the minimum, you'll avoid late fees but will still owe interest on the remaining balance. You can change or cancel automatic payments at any time through the same menu where you set them up.
Payment methods and timing
Online and app payments can be made from a bank account (via ACH transfer) or a debit card. Bank account transfers are free and usually post within one business day. Debit card payments may have a small fee depending on your card issuer, though Amazon and Chase don't charge you directly. If you pay by phone, a representative will ask for your bank account or debit card information and process the payment the same way.
If you mail a check, write your account number on the check and send it to the address on your billing statement. Mail payments take five to seven business days to arrive and post, so send your check at least a week before your due date. Wire transfers and money orders are not typical payment methods for credit cards and may not be accepted.
What happens if you miss a payment
If your payment doesn't post by your due date, Chase will charge a late fee (the amount varies but is typically $25 to $40 for a first offense). Your interest rate may also increase, sometimes significantly. The late payment will appear on your credit report and can lower your credit score. If you realize you're going to miss the due date, call Chase customer service when ready — sometimes they can waive a fee if it's your first late payment or if you have a good payment history.
If you've already missed a payment, make one as soon as you can. Paying late is better than not paying at all, and the sooner you catch up, the sooner you can stop the interest from compounding. If you're struggling to pay, contact Chase to discuss a hardship plan or payment arrangement — they have programs for people facing temporary financial difficulty.
Frequently Asked Questions
How do I know if my payment went through?
Log back into Amazon or Chase within a few hours of making the payment. Your balance should decrease by the amount you paid. You'll also receive a confirmation email. If you don't see the payment reflected after one business day, contact Chase customer service to confirm it was processed.
Can I pay my Amazon credit card bill with another credit card?
No. Credit card companies don't accept payments from other credit cards because it creates a debt loop. You must pay with a bank account, debit card, check, or money order. Paying with a debit card or bank account is fastest.
What's the difference between the minimum payment and the full balance?
The minimum payment is the smallest amount Chase requires you to pay to stay current on your account — usually 1 to 3 percent of your balance. Paying only the minimum means you'll owe interest on the rest. Paying the full balance means you owe nothing next month and won't be charged interest.
Can I change my payment due date?
Yes. Log into your Chase account, go to your card settings, and look for "Change Due Date" or "Billing Cycle." You can usually move your due date to any day of the month. This is helpful if you want to align your payment with when you get paid.
What if I overpay my credit card bill?
If you pay more than you owe, the extra amount becomes a credit on your account. You can use that credit toward future purchases, or you can request a refund. To request a refund, contact Chase customer service and they'll send the money back to your bank account within a few business days.