Pay your Maurices card online, by phone, or by mail
You can pay your Maurices credit card through three main routes: the Maurices website, a phone call to customer service, or mailing a check. The online method is fastest and shows your payment when ready. Phone and mail payments take longer to process but work if you do not have internet access or prefer to speak with someone.
Your payment due date appears on your monthly statement. You can pay any time before that date, or after it if you incur a late fee. Paying in full stops interest charges; paying the minimum keeps your account in good standing but leaves a balance that accrues interest.
Key Takeaways
- Log into your Maurices account on the Maurices website and select the payment option to pay online when ready.
- Call Maurices customer service at the number on the back of your card to make a payment by phone with a representative.
- Mail a check or money order to the address listed on your statement; allow 7 to 10 business days for the payment to post.
- Set up automatic payments through your Maurices account to have your minimum payment or full balance deducted each month.
- Late fees explore if your payment arrives after the due date shown on your statement.
Pay online through the Maurices website
Go to maurices.com and sign into your account using your email address and password. If you do not have an online account, you can create one by entering your card number and other identifying information.
Once logged in, look for a "Pay Now" or "Make a Payment" button, usually in the account menu or billing section. Enter the amount you want to pay, select your payment method (debit card, bank account, or other option available), and confirm the transaction. Your payment posts when ready, and you will receive a confirmation number.
Keep the confirmation number for your records. Your updated balance and next due date will show in your account within minutes.
Pay by phone with a Maurices representative
Find the customer service number on the back of your Maurices credit card or on your monthly statement. Call during business hours and tell the representative you want to make a payment.
Have your card number, the amount you want to pay, and your payment method ready. The representative will ask whether you are paying from a bank account or debit card. They will process the payment over the phone and give you a confirmation number. Write down this number and the date and time of your call.
Phone payments typically post within one to two business days. If your due date is very soon, confirm with the representative that your payment will arrive in time to avoid a late fee.
Pay by mail with a check or money order
Write a check or money order for the amount you owe. On the memo line, write your Maurices card number so the payment is matched to your account.
Find the mailing address on your monthly statement under "Payment Address" or "Send Payment To." Mail your check to that address. Do not mail it to the store or a general corporate address, as it may be delayed or lost.
Mail payments take 7 to 10 business days to arrive and post. If your due date is within two weeks, mail is not a reliable option; use online or phone payment instead. Keep a copy of your check or the money order receipt as proof of payment.
Set up automatic monthly payments
Automatic payments remove the need to remember your due date each month. Log into your Maurices account online, find the "Automatic Payments" or "Autopay" section, and enter your bank account or debit card information.
Choose whether you want to pay your full statement balance or your minimum payment each month. Select the day of the month when you want the payment to come out of your account — usually a few days after your statement closes. Confirm your setup and save it.
You can change or cancel automatic payments at any time through your account. If you cancel, you will need to make payments manually again.
What to do if your payment is late
If your payment does not arrive by the due date, a late fee will be added to your account. The amount varies but is typically $25 to $35 for the first late payment. Your interest rate may also increase.
Make your payment as soon as you notice it is late. Contact Maurices customer service to ask whether the late fee can be waived, especially if this is your first late payment or if the delay was caused by a mail or processing error. Some representatives have the authority to remove a single late fee.
If you are having trouble making your payment, call customer service before your due date to discuss options. They may be able to adjust your due date or set up a payment plan.
Understand your statement and balance
Your monthly statement shows your previous balance, new charges, payments you made, interest charged, and your new balance due. The statement also lists your minimum payment and your due date.
The amount you owe is the new balance, not just the minimum payment. Paying only the minimum leaves the rest of the balance to accrue interest at your card's annual percentage rate (APR). Paying in full each month stops interest from building.
If you do not understand a charge on your statement, contact Maurices customer service with the transaction date and amount. They can explain the charge or help you dispute it if it was made in error.
Frequently Asked Questions
Can I pay my Maurices card with a different payment method?
Online and phone payments accept debit cards and bank accounts. Some Maurices locations may accept in-store payments, though this is not standard. Contact customer service to ask what methods are available in your area.
What happens if I pay more than I owe?
The extra amount becomes a credit on your account and will be applied to your next statement or refunded to you. You can request a refund by calling customer service, or you can leave the credit there and use it toward future purchases.
How do I know if my payment went through?
Online payments show a confirmation number when ready. Phone and mail payments take longer — call customer service a few days after you sent or made the payment to confirm it posted. You can also log into your account and check your balance and payment history.
Can I change my due date?
Contact Maurices customer service to ask about changing your due date. They may be able to move it to a day that works better with your pay schedule. Not all accounts may have access to for a date change.
What if I cannot pay my full balance?
Pay at least your minimum payment by the due date to keep your account in good standing. The remaining balance will carry over to next month and accrue interest. If you are struggling to pay, call customer service to discuss a payment plan or hardship options.