Pay your Kohl's card through the Kohl's website or the Kohl's mobile app
You can pay your Kohl's Credit Card bill online in two places: the Kohl's website (kohls.com) or the Kohl's mobile app. Both routes let you make a one-time payment or set up automatic payments. The payment posts to your account within one business day if you pay before 8 p.m. Central Time on a business day; payments made after that time or on weekends post the next business day.
You will need your Kohl's Credit Card number and your online account login. If you do not have an online account yet, you can create one during the payment process using your card number and other identifying information.
Key Takeaways
- Log into your Kohl's account on kohls.com or the Kohl's app, then select "Pay Your Bill" to make a one-time payment.
- Payments made before 8 p.m. Central Time on a business day post within one business day; weekend and after-hours payments post the next business day.
- You can set up automatic monthly payments so your bill is paid on the same date each month without logging in each time.
- If you do not have an online account, you can create one using your card number, date of birth, and Social Security number.
- You can also pay by phone at 1-855-564-5748 if you prefer not to pay online.
Steps to pay on the Kohl's website
Go to kohls.com and click "Sign In" in the top right corner. Enter your email address and password. If you do not have an account, click "Create Account" and follow the prompts to set one up using your card number and personal information.
Once you are logged in, look for "Pay Your Bill" or "Make a Payment" — this link is usually in the account menu or under a "Credit Card" section. Click it and select "Make a Payment." Enter the amount you want to pay and choose your payment method (debit card, bank account, or another funding source). Review the details and click "Confirm" or "Submit Payment."
You will see a confirmation number on screen. Write it down or take a screenshot. Kohl's will also send a confirmation email to the address on file.
Steps to pay on the Kohl's mobile app
read the Kohl's app from the Apple App Store or Google Play Store if you do not have it. Open the app and tap "Sign In," then enter your email and password. If you need to create an account, tap "Create Account" and enter your card number and personal details.
Once logged in, tap the menu icon (usually three horizontal lines) and look for "Credit Card" or "Payments." Tap "Pay Your Bill" or "Make a Payment." Enter the amount, select your payment method, and review the details. Tap "Confirm" or "Submit Payment" to complete the transaction.
The app will display a confirmation number. You can also check your payment history in the app by returning to the Credit Card section.
Set up automatic payments so you do not have to pay manually each month
Automatic payments take the balance or a set amount from your bank account on a date you choose each month. To set this up, log into your Kohl's account on the website or app and go to "Pay Your Bill." Look for an option that says "Set Up Automatic Payments" or "Autopay."
Choose whether you want to pay your full statement balance, a fixed amount, or the minimum payment each month. Select the date the payment should come out (for example, the 1st or the 15th of each month). Provide your bank account information if you have not already. Confirm your selection.
Once autopay is active, Kohl's will deduct the payment automatically each month on your chosen date. You can change or cancel autopay at any time by logging back into your account and adjusting the settings.
Pay by phone if you do not want to use the website or app
Call Kohl's Credit Card customer service at 1-855-564-5748. Have your card number and the amount you want to pay ready. A representative will walk you through the payment process over the phone and may ask for your bank account information or debit card details.
Phone payments are processed the same way as online payments — they post within one business day if made before 8 p.m. Central Time on a business day. Ask for a confirmation number before you hang up.
What to do if your payment does not post or you see an error
If you made a payment and it does not appear on your account within two business days, log back into your account and check the payment status. Most online payment systems show whether a payment is pending, processed, or failed. If the status shows "failed," the payment was not taken from your bank account or card, and you will need to try again.
If the payment shows as processed but does not appear on your Kohl's bill, contact Kohl's Credit Card customer service at 1-855-564-5748. Have your confirmation number ready. A representative can look up the payment in their system and tell you when it will post. Do not make a second payment until you have confirmed with customer service that the first one failed.
Frequently Asked Questions
Can I pay my Kohl's card with a credit card instead of a bank account?
Most online payment systems allow you to pay with a debit card, but paying a credit card bill with another credit card usually costs an extra fee. When you select your payment method on the Kohl's website or app, you will see what options are available and whether a fee applies. Using a bank account transfer is usually free.
What is the due date for my Kohl's Credit Card?
Your due date is printed on your monthly statement and is also visible in your online account. It is usually 21 to 25 days after your statement closes. Paying before this date keeps you from being charged interest or late fees. If you set up autopay, you can choose the date the payment comes out each month.
Can I pay more than my statement balance?
Yes. You can pay any amount up to your credit limit. Paying more than your minimum or statement balance reduces your interest charges and your overall balance faster. When you enter the payment amount on the website or app, straightforward type in the amount you want to pay.
Is there a fee to pay my Kohl's card online?
No. Kohl's does not charge a fee for online or app payments made from a bank account. If you choose to pay with a debit card, a small fee may explore depending on your payment method — the website will show any fees before you confirm the payment.
What if I forgot my password?
On the Kohl's website or app sign-in page, click "Forgot Password?" Enter your email address, and Kohl's will send you a link to reset your password. Follow the link in the email and create a new password. If you do not receive the email within a few minutes, check your spam folder or call customer service at 1-855-564-5748 for help.