Pay your Chase Visa bill online, by phone, or by mail
You can pay your Chase Visa card through Chase's online portal, their mobile app, by phone, or by mailing a check. The fastest route is the online portal or app — both let you pay when ready and see the payment post within one business day. Phone and mail payments take longer and require you to have your account number and routing information ready.
Chase does not charge a fee for any of these payment methods. The method you choose depends on how quickly you need the payment to reach your account and whether you prefer to handle it on your phone, computer, or through the mail.
Key Takeaways
- Online and mobile app payments post within one business day and are the fastest way to pay without fees.
- Phone payments require your account number and take one to two business days to post.
- Mail payments take seven to ten business days and require a check and your account number on the envelope.
- Chase does not charge a fee for any standard payment method.
- Set up automatic payments through your Chase account to pay on a date you choose each month.
Pay online through Chase.com or the Chase mobile app
Log into your Chase account at Chase.com or open the Chase mobile app on your phone. From your account dashboard, select your Visa card and look for a "Pay" or "Make a Payment" button. Enter the amount you want to pay and choose the date you want the payment to be deducted from your bank account.
Chase will show you a confirmation screen with the payment amount, the date it will be taken from your account, and when it will post to your card. Review this information carefully — once you confirm, the payment is scheduled. Payments made before 8 p.m. Eastern Time typically post the next business day.
If you do not have a Chase checking account, you can still pay online by selecting "Pay from another bank" and entering your routing number and account number. Chase will verify your bank account information before processing the payment.
Pay by phone with Chase customer service
Call the number on the back of your Chase Visa card. A representative will ask for your account number, the amount you want to pay, and the date you want the payment taken from your bank account. Have your checking account number and routing number ready if you are paying from a non-Chase bank account.
Phone payments typically post within one to two business days. The representative will give you a confirmation number — write it down or ask them to email it to you. Keep this number in case you need to reference the payment later.
Pay by mail with a check
Write a check for the amount you owe and include your account number on the memo line or in the letter. Mail it to the address shown on your Chase Visa statement or on the back of your card. Do not send cash through the mail.
Mail payments take seven to ten business days to arrive and post to your account. If your payment is due soon, mail is not a reliable option — use online or phone payment instead. Keep a copy of the check or take a photo of it before you mail it.
Set up automatic payments so you never miss a due date
Log into Chase.com or the mobile app and go to your Visa card account. Look for "Autopay" or "Automatic Payments" in the settings menu. Choose the amount you want to pay each month — you can pay the full statement balance, the minimum payment, or a fixed dollar amount you set.
Select the date each month when you want the payment taken from your bank account. Chase will deduct that amount automatically on that date and post it to your card. You can change or cancel automatic payments at any time through your account settings.
Automatic payments are useful if you want to avoid late fees and interest charges. If you set it to pay the full statement balance, your card will show a zero balance after each payment posts.
What to do if your payment does not post on time
If you made a payment online or by phone and it has not posted after two business days, log into your Chase account and check the payment status. Chase shows pending payments in your account history with the date they are scheduled to post. If the payment shows as pending, wait until that date before contacting Chase.
If the payment shows as failed or rejected, Chase will send you a notification. This usually happens because the bank account information was incorrect or your bank declined the transaction. Log back into your Chase account and try the payment again with verified account information.
If you mailed a check and it has been more than ten business days, call Chase customer service. Have your check number and the amount ready. They can search their records to see if the check arrived and was processed.
Frequently Asked Questions
Does Chase charge a fee to pay my Visa card?
No. Chase does not charge a fee for online, mobile app, phone, or mail payments. Any payment method you choose is free.
How long does it take for a payment to show up on my account?
Online and app payments post within one business day. Phone payments take one to two business days. Mail payments take seven to ten business days. The date you see the payment post depends on when your bank processes it, not when you send it.
Can I pay my Chase Visa from a bank account that is not with Chase?
Yes. You can pay from any U.S. bank account by entering your routing number and account number online, through the app, or over the phone. Chase will verify the account before processing the payment.
What happens if I pay late?
If your payment arrives after your due date, Chase will charge a late fee and may report the late payment to credit bureaus. Your interest rate may also increase. Contact Chase when ready if you know a payment will be late — they may be able to waive the fee if it is your first late payment.
Can I set up automatic payments for a different amount each month?
No. Automatic payments are for a fixed amount that you set once. If you want to pay different amounts each month, you will need to make manual payments through your account or by phone.