Pay your Amazon Chase card online, by phone, or by mail
You can pay your Amazon Chase credit card through Chase's website or mobile app, by phone, or by mailing a check. The fastest method is online through your Chase account — payments post within one business day. Phone payments take the same time but require you to speak with a representative. Mail payments take 7 to 10 business days, so send them early if your due date is near.
Chase does not charge a fee for any of these payment methods. You can pay the full balance, the minimum amount, or any amount in between. If you miss your due date, Chase will report the late payment to credit bureaus and charge a late fee, which starts at $29 for the first late payment.
Key Takeaways
- Online and phone payments post within one business day; mailed payments take 7 to 10 business days.
- You can pay through Chase.com, the Chase mobile app, or by calling the number on the back of your card.
- Set up automatic payments through Chase to pay on a date you choose each month and avoid missing due dates.
- Payments made after 8 p.m. Eastern Time post the next business day, not the same day.
- Late fees start at $29, and missed payments are reported to credit bureaus after 30 days.
Pay online through Chase.com or the mobile app
Log into your Chase account at Chase.com or open the Chase mobile app. Select your Amazon Chase card from the list of accounts. Look for a "Pay" button or link, usually near the top of the account page. Enter the amount you want to pay and the date you want it to post. Review the details and confirm the payment.
Chase will show you the payment confirmation number when ready. The payment posts to your account within one business day. If you pay after 8 p.m. Eastern Time, it will post the next business day instead. You can check the status of your payment by logging back into your account and viewing your recent transactions.
Pay by phone with a Chase representative
Call the number on the back of your Amazon Chase card. A representative will ask for your account number or the phone number associated with your account, then verify your identity. Tell them you want to make a payment and provide the amount and the date you want it to post.
The representative will confirm the payment details and give you a confirmation number. Write down this number for your records. Phone payments post within one business day, just like online payments. You do not need to be calling from the phone number on your account — you can call from any phone.
Pay by mail with a check
Write a check for the amount you want to pay. On the memo line, write your account number so Chase can match the payment to your account. Mail the check to the address shown on your billing statement — this address is different from the Chase headquarters address and is specifically for payments.
Mailed payments take 7 to 10 business days to post, so send your check at least two weeks before your due date if you want to avoid a late fee. Chase will not process a payment received after your due date as on-time, even if you mailed it before the due date. Keep a copy of the check or take a photo of the front and back for your records.
Set up automatic payments to avoid missing due dates
Log into your Chase account online or in the app. Go to the settings or account management section and look for "Autopay" or "Automatic Payments." Select your Amazon Chase card and choose the payment amount — you can set it to pay the full statement balance, the minimum payment, or a fixed dollar amount you choose.
Pick the date each month when you want the payment to post. Chase will deduct the payment automatically on that date from the bank account you link. You can change or cancel automatic payments at any time through your account settings. Automatic payments are a straightforward way to make sure you never miss a due date, which protects your credit score and keeps you from paying late fees.
What happens if your payment is late
If your payment does not post by your due date, Chase charges a late fee. The first late fee is $29. If you are late again within six months, the fee rises to $40. After 30 days past due, Chase reports the late payment to the three major credit bureaus — Equifax, Experian, and TransUnion — and it will show on your credit report for seven years.
A single late payment can lower your credit score by 100 points or more, depending on your current score. If you miss a payment, contact Chase as soon as you realize it. Some cardholders can ask for a one-time late fee reversal if they have a good payment history, though Chase is not required to grant it. Paying at least the minimum by the due date is the fastest way to protect your credit.
Frequently Asked Questions
Can I pay my Amazon Chase card from a different bank account?
Yes. When you set up a payment online or by phone, Chase will ask you to link the bank account you want to pay from. You can link any U.S. bank account in your name. The payment will be drawn from that account and posted to your Chase card.
What time does Chase stop taking online payments each day?
Chase stops processing online payments at 8 p.m. Eastern Time. Payments submitted after 8 p.m. will post the next business day. Payments submitted before 8 p.m. post within one business day, though they usually post the same day if submitted early in the morning.
Can I pay more than my full balance?
No. Chase will not let you pay more than your current balance. If you want to prepay future charges, you can pay your full balance and then make another payment after new charges appear on your account.
Is there a fee for paying by phone?
No. Chase does not charge a fee for phone payments. All payment methods — online, phone, and mail — are free. The only charge you may face is a late fee if your payment does not post by your due date.
How do I know if my mailed check was received?
Log into your Chase account online or in the app and check your recent transactions and payment history. Once the check is processed, it will show as a posted payment with the date it cleared. If you do not see it within 10 business days of mailing, contact Chase to confirm they received it.