Pay your Amazon card bill online, by phone, or by mail
You can pay your Amazon credit card through your Amazon account, by calling the card issuer directly, or by mailing a check. The fastest method is logging into your Amazon account and making a payment from there — it takes about five minutes and the payment posts within one business day. If you prefer to speak with someone, you can call the customer service number on the back of your card. Mailing a payment takes longer but works if you do not have online access.
Your payment due date appears on your monthly statement and in your account. Paying by the due date avoids late fees. If you miss the due date, you will owe a late fee and your interest rate may increase, so setting a reminder or using autopay can help you stay on track.
Key Takeaways
- Log into your Amazon account, go to "Login & Security" or "Your Account," find your card account, and select "Make a Payment" to pay online in minutes.
- Call the customer service number on the back of your card to pay by phone with a representative, which takes about 10 minutes.
- Mail a check or money order to the address listed on your statement; allow 7 to 10 business days for the payment to reach and post.
- Set up autopay in your account to have a minimum payment or full balance withdrawn automatically each month.
- Your payment due date is shown on your statement and in your online account; paying by this date avoids late fees and interest charges.
Pay through your Amazon account online
Logging into Amazon and paying directly from your account is the quickest option. Go to amazon.com and sign in with your email and password. Once you are logged in, look for "Your Account" or "Login & Security" in the top right corner of the page, then select it.
Find the section for your credit card account — it may be labeled "Your Credit Card," "Card Accounts," or "Manage Your Credit Card." Click on your Amazon card. You should see your current balance, due date, and a button that says "Make a Payment" or "Pay Now." Click that button, enter the amount you want to pay, and confirm the payment method (usually your linked bank account). The payment will post within one business day.
If you cannot find the payment option in your account, try going directly to the card issuer's website. Your statement will list the issuer — usually Chase, Synchrony, or another bank — and their website will have a login portal where you can pay as well.
Pay by phone with customer service
Call the number on the back of your Amazon card to reach customer service. A representative can take your payment over the phone. Have your card number, bank account information (if paying from a checking or savings account), or a debit card number ready. The call usually takes 10 to 15 minutes.
Payments made by phone typically post within one to two business days. Ask the representative for a confirmation number before you hang up — keep it in case you need to verify the payment later.
Pay by mail with a check or money order
You can mail a payment to the address shown on your monthly statement. Write your card number on the check or money order and include it in the envelope. Mail it to the address listed under "Payment Address" or "Make Payments To" on your statement.
Mailed payments take 7 to 10 business days to arrive and post. If your payment is due soon, mailing is not the best choice because the payment may not reach in time. For urgent payments, use online or phone payment instead.
Set up automatic payments to avoid missing a due date
Most card accounts let you set up autopay so a payment is withdrawn automatically each month. Log into your account, find the autopay or automatic payment section, and choose whether you want to pay the full balance or just the minimum payment each month. You can usually select the date the payment should be withdrawn — many people choose a date shortly after they get paid.
Autopay removes the risk of forgetting a payment. If your balance changes month to month, you can adjust the autopay amount or turn it off temporarily. You can also change or cancel autopay at any time through your account settings.
What to do if you cannot pay by the due date
If you know you will miss your due date, contact customer service as soon as possible. Call the number on the back of your card and explain your situation. Some card issuers can defer a payment or work out a plan with you, though this may affect your credit. Paying late will result in a late fee and may raise your interest rate, so it is better to call ahead than to let the payment slip past.
If you are struggling with debt, you can also look into a balance transfer to a card with a lower interest rate, or speak with a credit counselor about a repayment plan. Many nonprofits offer free credit counseling.
Understand your statement and payment terms
Your monthly statement shows your balance, due date, minimum payment, and interest rate. The due date is usually 21 to 25 days after your statement closes. If you pay only the minimum, you will owe interest on the remaining balance. Paying the full balance avoids interest charges.
Your statement also lists recent purchases, fees, and any promotional offers (such as 0% interest for a set number of months). Keep your statements for your records, and check them for unauthorized charges. If you spot something wrong, contact customer service right away.
Frequently Asked Questions
How long does it take for my payment to show up?
Online and phone payments usually post within one business day. Mailed payments take 7 to 10 business days. If you pay online on a Friday evening, it may not post until Monday. Always pay a few days before your due date to be safe.
Can I pay my Amazon card with another credit card?
Most card issuers do not let you pay with another credit card directly. You can use a balance transfer if your new card offers that option, but paying from a bank account (checking or savings) is the standard method. Some third-party payment services may accept credit cards, but they usually charge a fee.
What happens if I pay late?
You will owe a late fee (usually $25 to $40 for the first late payment) and your interest rate may increase. The late payment will also show on your credit report and can lower your credit score. Paying even one day late can trigger these consequences, so set a reminder a few days before your due date.
Can I change my due date?
Many card issuers let you request a different due date through your account or by calling customer service. This can help you align your payment with when you get paid. Contact your card issuer to see if they offer this option and what the process is.
Is there a fee to pay my bill online?
No, paying online through your Amazon account or the card issuer's website is free. Paying by phone is also free. Only third-party payment services or bill-pay services that charge a transaction fee would cost you money.