Pay your JetBlue card bill online, by phone, or by mail
You can pay your JetBlue credit card bill through the JetBlue website, by calling customer service, or by sending a check in the mail. The fastest method is online through your account portal, where the payment posts within one business day. Phone payments take the same amount of time but require you to speak with a representative. Mail payments typically take 7 to 10 business days to reach JetBlue and post to your account.
Your payment due date appears on your monthly statement and is usually 21 to 25 days after your statement closes. JetBlue accepts payments up to 11:59 p.m. Eastern Time on the due date. If you miss the due date, you will be charged a late fee and interest may accrue on your balance.
Key Takeaways
- Online payments through the JetBlue website or mobile app post within one business day and are the fastest option.
- Your payment due date is printed on your monthly statement and is typically 21 to 25 days after your statement closes.
- Phone payments require calling JetBlue customer service at the number on the back of your card, and you can pay with a bank account or debit card.
- Mail payments take 7 to 10 business days to arrive, so send them at least two weeks before your due date to avoid late fees.
- Setting up automatic payments through your online account prevents missed payments and ensures your bill is paid on time each month.
Pay online through your JetBlue account
Log in to your JetBlue credit card account at the JetBlue website or open the JetBlue mobile app. Click on "Make a Payment" or "Pay Now" — the exact wording depends on which platform you are using. Enter the amount you want to pay, which can be your full balance, the minimum payment, or any amount in between.
Select your payment method: you can pay from a checking or savings account using your routing and account number, or you can pay with a debit card. Review the payment details to confirm the amount and due date, then submit. You will receive a confirmation number when ready, and the payment will post to your account within one business day.
Pay by phone with a customer service representative
Call the number on the back of your JetBlue credit card to reach customer service. Tell the representative you want to make a payment. Have your card number, bank account information or debit card number, and the amount you want to pay ready before you call.
The representative will confirm your identity, ask how much you want to pay, and collect your payment information. Payments made by phone post within one business day, the same as online payments. Ask the representative for a confirmation number and keep it for your records.
Pay by mail with a check or money order
Write a check or money order for the amount you owe. On the memo line, write your JetBlue credit card number so the payment is matched to your account correctly. Include your payment stub from your statement if you have it, as this helps JetBlue process the payment faster.
Mail your payment to the address printed on your statement under "Payment Address" or "Make Checks Payable To." Do not send cash. Mail payments typically take 7 to 10 business days to arrive and post to your account, so send your payment at least two weeks before your due date to avoid late fees. Keep a copy of your check or a photo of the money order for your records.
Set up automatic payments to never miss a due date
Log in to your JetBlue credit card account online and look for "Autopay," "Automatic Payments," or "Recurring Payments." Select this option and choose the amount you want to pay automatically each month: your full statement balance, your minimum payment, or a fixed amount you set yourself.
Choose the date you want the payment to come out each month — most people choose a date shortly after they receive their statement or a date that aligns with their paycheck. Confirm your bank account or debit card information, and the system will process your payment automatically on that date each month. You can change or cancel automatic payments at any time through your account.
What to do if you cannot pay by your due date
Contact JetBlue customer service as soon as you know you will miss your due date. Call the number on the back of your card and explain your situation. While JetBlue cannot waive the late fee, speaking with a representative may give you options such as a short extension or a payment plan, depending on your account history and circumstances.
If you miss your due date, a late fee will be added to your balance and interest will begin to accrue on any unpaid balance. The longer your account remains past due, the more damage it does to your credit score. Paying even a partial amount before your due date is better than paying nothing, as it shows good faith and may help when you speak with customer service.
Understand your statement and payment terms
Your monthly statement shows your opening balance, all charges and credits from the past month, your new balance, your minimum payment due, and your payment due date. The minimum payment is the smallest amount JetBlue will accept, but paying only the minimum means you will pay interest on the remaining balance and take much longer to pay off your card.
If you carry a balance from month to month, interest accrues daily on that balance at the rate shown on your statement as the Annual Percentage Rate (APR). Paying your full statement balance by the due date means you will not be charged interest. Your statement also lists any fees you were charged during the month, such as late fees, annual fees, or foreign transaction fees.
Frequently Asked Questions
What happens if I pay after 11:59 p.m. Eastern Time on my due date?
A payment submitted after 11:59 p.m. ET on your due date is considered late, and JetBlue will charge a late fee. The exact fee amount depends on your card terms. Late payments also appear on your credit report and can lower your credit score. Always submit payments well before the important date to avoid this.
Can I pay my JetBlue card with a credit card or another card?
No. JetBlue only accepts payments from a checking or savings account, a debit card, or by check or money order in the mail. You cannot pay with another credit card. Paying with a debit card or bank account is the fastest and most direct method.
How do I know if my payment went through?
You will receive a confirmation number when ready after submitting an online or phone payment. Log back into your account within one business day to see the payment reflected in your balance. You can also check your bank account to confirm the money left your account. Keep your confirmation number until the payment posts.
What if I overpay my JetBlue credit card?
If you pay more than your current balance, the extra amount becomes a credit on your account. You can use this credit toward future purchases, or you can request a refund by calling customer service. Refunds are typically mailed as a check within 7 to 10 business days.
Can I change my payment due date?
Yes. Log into your JetBlue account online and look for "Account Settings" or "Billing Preferences." You can request a different due date, and JetBlue will usually honor the change within one or two billing cycles. Changing your due date can help you align your payment with your paycheck or other bills.