Where to pay your Dick's Sporting Goods credit card
You can pay your Dick's Sporting Goods credit card through Citi, the bank that issues the card. Citi operates the payment portal and processes all payments, whether you pay online, by phone, or by mail. The card itself is called the Dick's Sporting Goods Visa Card, and it's a Citi product.
The fastest way to pay is online through Citi's website. You can also call the customer service number on the back of your card to make a payment by phone, or mail a check to the address printed on your monthly statement. Each method takes a different amount of time to post to your account.
Key Takeaways
- Pay your Dick's Sporting Goods card through Citi's website, by phone at the number on your card, or by mailing a check to the address on your statement.
- Online payments usually post within one business day; phone payments post the same day if made before the cutoff time.
- Mail payments take seven to ten business days to reach Citi's processing center and post to your account.
- Your payment due date appears on your monthly statement, and late fees begin if payment is not received by that date.
- You can set up automatic payments through Citi's website to pay a fixed amount or your full balance on the same date each month.
Paying online through Citi's website
Go to Citi's credit card payment portal at creditcards.citi.com. Sign in with your username and password. If you don't have an account yet, you'll need to register using your card number and other identifying information from your statement.
Once you're logged in, select your Dick's Sporting Goods card from the list of accounts if you have more than one Citi card. Enter the amount you want to pay and choose your payment date. Citi will show you the available dates based on when you need the payment to post. Payments made before 8 p.m. Eastern Time typically post the next business day.
You can pay from a checking or savings account linked to your Citi profile. Add a new bank account by entering your routing number and account number, or use one you've already saved. Review the payment details and confirm. You'll receive a confirmation number when ready.
Paying by phone
Call the customer service number printed on the back of your Dick's Sporting Goods card. A representative will ask for your card number and the amount you want to pay. Have your checking or savings account information ready if you're paying from a bank account.
Payments made by phone before the daily cutoff time (usually around 8 p.m. Eastern Time) post the same day. If you call after the cutoff, the payment will post the next business day. The representative will give you a confirmation number before you hang up. Keep this number for your records.
Paying by mail
Write a check payable to Citi or Dick's Sporting Goods Credit Card. Include your account number on the check. Mail it to the address shown on your monthly statement under "Payment Address" — this address is different from the address where you receive your bill, so check your statement carefully.
Mail payments take seven to ten business days to arrive at Citi's processing center. The payment posts to your account a few days after it arrives. To make sure your payment is received by the due date, mail it at least ten business days before that date. If you're cutting it close, use online or phone payment instead.
Setting up automatic payments
Log into your Citi account at creditcards.citi.com and go to the payments section. Select "Set up automatic payments" and choose your Dick's Sporting Goods card. You can set the payment to occur on a specific date each month — for example, the 15th or the last day of the month.
Choose whether you want to pay a fixed amount each month or your full statement balance. If you choose a fixed amount, make sure it's at least the minimum payment shown on your statement, or you'll still be charged a late fee. If you choose to pay the full balance, Citi will charge you the amount due on your statement date each month.
Automatic payments are useful if you want to avoid late fees and don't want to remember to pay manually. You can change or cancel an automatic payment anytime through your Citi account, and the change takes effect on your next scheduled payment date.
Understanding your payment due date and late fees
Your payment due date appears on your monthly statement, usually 21 to 25 days after your statement closes. Citi must receive your payment by 5 p.m. Eastern Time on that date to avoid a late fee. If the due date falls on a weekend or holiday, Citi extends the important date to the next business day.
Late fees begin when ready if your payment is not received by the due date. The fee amount depends on your account history and the terms of your card agreement. Paying late also affects your credit score and may increase your interest rate on future purchases. If you miss a payment, pay as soon as possible to limit the damage.
What to do if you can't pay by the due date
Contact Citi as soon as you know you'll miss your due date. Call the number on the back of your card and explain your situation. Citi may be able to work with you on a payment plan or temporarily adjust your due date, though this is not may provide and depends on your account history.
If you can't pay the full balance, pay at least the minimum payment by the due date to avoid a late fee. The minimum payment is shown on your statement. Paying only the minimum means you'll pay interest on the remaining balance, but it keeps your account in good standing and protects your credit score from the impact of a late payment.
Frequently Asked Questions
How long does it take for a payment to show up on my account?
Online and phone payments post within one business day if made before the daily cutoff time. Mail payments take seven to ten business days to arrive and a few more days to post. If you're close to your due date, use online or phone payment to make sure it posts on time.
Can I pay my Dick's Sporting Goods card at a Dick's store?
No. Dick's Sporting Goods stores do not accept credit card payments. You must pay through Citi using their website, phone line, or mail. Some retailers allow in-store payment for their branded cards, but Dick's does not offer this option.
What happens if I pay more than I owe?
The extra amount becomes a credit on your account. You can use this credit toward your next purchase, or you can request that Citi refund it to your bank account. Contact Citi to request a refund if you prefer not to carry a credit balance.
Can I pay my bill through the Dick's Sporting Goods website or app?
No. The Dick's website and app do not have a payment portal. You must go to Citi's website at creditcards.citi.com to pay online. This is the official payment site for all Citi credit cards, including the Dick's Sporting Goods card.
What if I don't receive my monthly statement?
Log into your Citi account online to view your statement and due date. You can also call the customer service number on the back of your card to ask for your current balance and due date. Citi can also send you a replacement statement by mail if you request it.