Pay your Chase card through the Chase website or mobile app
You can pay your Chase credit card balance online by logging into your Chase account at chase.com, opening your card details, and selecting "Make a Payment." You can also use the Chase Mobile app to pay from your phone. Both routes let you pay when ready or schedule a payment for a future date. Chase processes most online payments the same business day if you submit before the cutoff time, usually around 8 p.m. Eastern.
You do not need to call Chase or visit a branch to make a payment. The online and mobile methods are the fastest and most direct way to handle your bill from home or anywhere else.
Key Takeaways
- Log into chase.com or the Chase Mobile app, find your card, and select "Make a Payment" to pay online when ready or on a date you choose.
- Payments submitted before 8 p.m. Eastern on a business day usually post the same day; weekend and holiday payments post the next business day.
- You can pay your full balance, a minimum payment, or any amount in between using a bank account or debit card linked to your Chase profile.
- Set up automatic payments through Chase if you want your bill paid on the same date each month without logging in each time.
- If you miss a payment important date, contact Chase right away — late fees and interest charges begin after your due date passes.
Steps to pay online through chase.com
Start by going to chase.com and signing in with your username and password. If you have not set up online access yet, you will need to create a login using your card number and other identifying information.
Once logged in, select the credit card you want to pay from the list of accounts. On the card details page, look for a button or link labeled "Make a Payment" or "Pay Now." Click it to open the payment screen.
Enter the amount you want to pay. You can pay your full statement balance, your minimum payment, or any amount between the two. Choose whether you want the payment to go through today or on a specific future date. Then select the bank account or debit card you want the money to come from. If this is your first time paying, you may need to add a bank account by entering your routing number and account number.
Review the payment details one more time, then confirm. Chase will show you a confirmation number and an expected posting date. Write down or screenshot this confirmation for your records.
How to pay through the Chase Mobile app
Open the Chase Mobile app on your phone and sign in. Tap the credit card you want to pay from the list of accounts shown on the home screen.
Scroll down or look for a "Pay" button or "Make a Payment" option. Tap it to open the payment form. Enter the amount, choose today or a future date, and select which bank account or debit card to pull the money from. Confirm the payment, and the app will show you a confirmation number.
The mobile app works the same way as the website — payments submitted before 8 p.m. Eastern on a business day post the same day. You can also check your payment history in the app by looking at recent transactions on your card statement.
Setting up automatic payments so you do not have to pay manually
If you want Chase to withdraw your payment automatically each month, you can set up autopay through your online account. Log into chase.com, go to your card details, and look for "Autopay" or "Automatic Payments." Select this option.
Choose how much you want Chase to pay automatically each month: your full statement balance, your minimum payment, or a fixed dollar amount you set. Pick the date each month when you want the payment to happen — for example, the 15th or the last day of the month. Select the bank account the payment should come from.
Once autopay is turned on, Chase will pull that payment on your chosen date every month without you having to log in. You can change or cancel autopay anytime by going back to the same screen. Autopay does not stop you from making extra payments whenever you want.
What happens if your payment does not post on time
If you submit a payment but it does not show up on your account by the expected date, log back into your Chase account and look for the payment in your transaction history. Payments sometimes take an extra business day to post if you submitted them late in the evening or on a weekend.
If more than two business days have passed and the payment still does not show, contact Chase customer service at the number on the back of your card. Have your confirmation number ready. Chase can tell you whether the payment went through and when it will post.
If you are worried you will miss your due date, do not wait — call Chase right away. They may be able to note that you submitted a payment and hold off on charging a late fee while they investigate. Late fees and interest charges start after your due date passes, so acting quickly matters.
Paying from a bank account versus a debit card
When you set up an online payment, Chase asks you to choose where the money comes from: a bank account (using your routing and account number) or a debit card. Both methods work, but they have different timing and limits.
Paying from a bank account is the most common method and usually has no fees. The money is pulled directly from your checking or savings account. Paying from a debit card may have a small fee depending on your card issuer, though Chase itself does not charge you to use this method.
You can store multiple bank accounts and debit cards in your Chase profile so you can choose which one to use for each payment. If you want to change which account a payment comes from after you have submitted it, contact Chase — they may be able to adjust it if the payment has not posted yet.
Frequently Asked Questions
What time do I need to submit my payment to have it post the same day?
Payments submitted before 8 p.m. Eastern on a business day (Monday through Friday, excluding holidays) usually post the same day. Payments submitted after 8 p.m. or on weekends and holidays post the next business day. Check your payment confirmation for the exact expected posting date.
Can I pay my Chase card from another bank's website?
Yes. Many banks let you set up a bill payment to Chase through their own website or app. You will need your Chase card number and the Chase payment address, which you can find on your statement or by calling the number on the back of your card. This method may take longer to post than paying directly through Chase.
What if I submit a payment by mistake or want to cancel it?
If you submitted a payment and want to cancel it, log into your Chase account right away and look for the payment in your pending transactions. If it has not posted yet, you may be able to cancel it. If it has already posted, you cannot cancel it, but you can contact Chase to discuss your options.
Do I have to pay my full balance, or can I pay just part of it?
You can pay any amount you want, as long as it is at least your minimum payment by the due date. Paying more than the minimum reduces your balance faster and saves you interest. You can always make extra payments anytime without waiting for your due date.
Is it safe to pay my Chase card online?
Chase uses encryption and security measures to protect your payment information when you pay through their website or app. Only pay through the official Chase website (chase.com) or the official Chase Mobile app — do not click links in emails or texts claiming to be from Chase, as these may be fraudulent.