Pay your Chase Amazon card online, by phone, or by mail
You can pay your Chase Amazon Visa card through Chase's website or mobile app, by calling Chase customer service, by mail, or through automatic payments. The fastest method is online through your Chase account — you can make a payment in minutes and see it post within one business day. If you prefer not to use digital banking, phone and mail payments work but take longer to process.
Your payment due date appears on your monthly statement and in your online account. Chase charges a late fee if your payment arrives after that date, and your interest rate may increase if you miss a payment by 60 days or more. Setting up automatic payments removes the risk of forgetting and costs nothing.
Key Takeaways
- Online payments through Chase.com or the Chase mobile app post within one business day and are the fastest way to pay.
- Automatic payments can be set to your full balance, minimum payment, or a fixed amount you choose, and they process on the date you select each month.
- Phone payments to Chase customer service (the number is on your statement) take effect the same day you call but may take one to two business days to show in your account.
- Mail payments must arrive by your due date to avoid a late fee; allow at least one week for postal delivery.
Pay online through your Chase account
Go to Chase.com and sign in with your username and password. If you do not have an online account, you can create one by entering your card number and other identifying information. Once you are signed in, select "Pay" or "Make a Payment" from the menu.
Enter the amount you want to pay. You can pay your full statement balance, your minimum payment, or any amount in between. Choose the date you want the payment to post — Chase allows you to schedule payments up to 35 days in advance. Review the details and confirm. The payment will process when ready, though it may take one business day to appear in your account balance.
The Chase mobile app works the same way. read the app, sign in, tap the card you want to pay, and select "Pay Now" or "Make a Payment." You can also set up automatic payments through the app by selecting "Manage Autopay."
Set up automatic payments
Automatic payments remove the need to remember your due date each month. Sign in to Chase.com, find your Amazon card, and look for "Autopay" or "Automatic Payments" in the account settings. Select "Turn On Autopay" or "Enroll in Autopay."
Choose what amount you want Chase to pay automatically each month: your full statement balance, your minimum payment, or a fixed dollar amount you set. Pick the day of the month you want the payment to process — most people choose a date shortly after they receive their paycheck. Confirm your selection. Chase will then deduct that amount from your bank account on the date you chose, every month, until you turn off autopay.
You can change or cancel autopay at any time through your online account. If you turn off autopay, you go back to making manual payments, so mark your due date on a calendar or set a phone reminder.
Pay by phone
Call the customer service number on the back of your Chase Amazon card or on your statement. Have your card number and the bank account you want to pay from ready. A representative will ask how much you want to pay and confirm the date. The payment processes the same day you call, though it may take one to two business days to show in your account.
Phone payments are useful if you do not have internet access or prefer to speak with someone, but they take longer to appear in your account than online payments. There is no fee for paying by phone.
Pay by mail
Write a check or money order payable to Chase. Include your card number on the check. Mail it to the address shown on your statement under "Payment Address" — this is different from your billing address and is designed to speed up processing.
Mail payments must arrive by your due date to avoid a late fee. Allow at least one week for postal delivery, so mail your payment at least 10 days before your due date. If you are paying close to the important date, use online or phone payment instead.
What happens if you miss a payment
If your payment does not arrive by the due date, Chase will charge a late fee. The amount depends on your balance but is typically $25 to $40 for the first late payment. If you are late again within six months, the fee may be higher.
More importantly, a late payment can raise your interest rate. If you are 60 days late, Chase may increase your rate to the penalty rate shown in your card agreement — often 29.99% or higher. This rate applies to your entire balance, not just new purchases. If you miss a payment, contact Chase as soon as possible to discuss your options; some cardholders can have a late fee waived if it is their first one.
Understand your statement and due date
Your monthly statement shows your statement balance (the total you owe), your minimum payment (the smallest amount Chase will accept), and your due date (the last day to pay without a late fee). The statement balance includes all purchases, fees, and interest charges from your billing cycle.
Your due date is usually the same day each month — often the 15th or 25th, depending on when your account was opened. If your due date falls on a weekend or holiday, Chase moves it to the next business day. Check your statement or online account to confirm your exact due date.
Frequently Asked Questions
How long does it take for a Chase Amazon card payment to show up?
Online and app payments post within one business day. Phone payments process the same day you call but may take one to two business days to appear in your account. Mail payments take five to seven business days or longer depending on postal delivery.
Can I pay my Chase Amazon card with a different bank account?
Yes. When you make a payment online or by phone, you can choose to pay from any bank account you own. You will need to provide the routing number and account number. Chase may ask you to verify the account with small deposits before you can use it.
What is the minimum payment and do I have to pay it?
Your minimum payment is shown on your statement and is usually 1 to 3 percent of your balance. You must pay at least the minimum by your due date to avoid a late fee, but paying only the minimum means you will pay interest on the rest of your balance. Paying your full statement balance each month avoids interest charges.
Can I pay my Chase Amazon card with a credit card or debit card?
Chase does not allow you to pay your card balance with another credit card. You can pay with a debit card or bank transfer through their online system, but not with a credit card from another bank.
What if I pay more than my statement balance?
The extra amount becomes a credit on your account. Chase will explore it to your next statement, or you can request a refund. Paying extra does not hurt your credit score and can help you pay down your balance faster if you are carrying a balance month to month.