Where to pay your Amazon credit card bill
You can pay your Amazon credit card bill through your Amazon account, by phone, by mail, or through your bank's bill pay system. The fastest and most common method is logging into your Amazon account, going to your credit card settings, and making a payment directly. Amazon also accepts payments by calling the customer service number on the back of your card — a representative will take your payment information over the phone.
If you prefer to mail a check, the payment address appears on your monthly statement. You can also set up automatic payments so your full balance, minimum payment, or a fixed amount withdraws from your bank account each month on a date you choose. This removes the risk of missing a due date.
Key Takeaways
- You can pay through your Amazon account online, by phone using the number on your card, by mailing a check to the address on your statement, or through your bank's bill pay system.
- Setting up automatic payments prevents late fees and protects your credit score by ensuring you never miss a due date.
- Payments made online or by phone typically post within one business day, while mailed checks take five to seven business days.
- Your minimum payment and due date appear on your monthly statement, and you can view your balance and payment history anytime in your Amazon account.
Online payment through your Amazon account
Log into your Amazon account and navigate to "Your Account" in the top right corner. Select "Login & Security" or "Your Payments" depending on your account layout, then look for the credit card management section. From there, you can view your current balance, recent transactions, and payment history.
To make a payment, select the option to pay now or schedule a future payment. Enter the amount you want to pay — you can pay the full balance, the minimum payment, or any amount in between. Confirm the payment method (the bank account or debit card you want to withdraw from) and the date. Online payments typically post within one business day.
Automatic payments and payment scheduling
Setting up automatic payments through your Amazon account removes the need to remember your due date each month. You choose whether to pay your full statement balance, your minimum payment, or a fixed dollar amount. You also select the date each month when the payment should process.
If you want to pay by automatic transfer from your bank account instead of through Amazon, you can set this up through your bank's bill pay system. Contact your bank to add the payment address from your statement as a payee, then schedule recurring payments. This method gives you control through your own bank rather than Amazon's system.
Phone and mail payment options
Call the customer service number printed on the back of your Amazon credit card to pay by phone. A representative will ask for your account number, the amount you want to pay, and the bank account or debit card you want to charge. Payments made by phone post within one business day, just like online payments.
To pay by mail, write a check to Amazon and send it to the address shown on your monthly statement. Include your account number on the check so the payment reaches the correct account. Mailed payments take five to seven business days to post, so send your check at least a week before your due date to avoid a late payment.
Understanding your statement and due date
Your monthly statement shows your current balance, minimum payment due, and the due date for that payment. The due date is typically 21 to 25 days after your statement closes. If you pay only the minimum, you will carry the remaining balance to the next month and pay interest on it.
You can view your statement and payment history anytime by logging into your Amazon account. If you do not receive a paper statement, you can request one or view your statements online. Keeping track of your due date prevents late fees, which typically range from $25 to $35 depending on your card terms, and protects your credit score from a late payment mark.
What happens if you miss a payment
If your payment does not arrive by the due date, your account will be marked as late. A late fee will be added to your balance, and the late payment will appear on your credit report. Even a single late payment can lower your credit score and may increase your interest rate on this card and others.
If you realize you will miss a due date, contact Amazon customer service when ready. Some situations may allow for a brief extension or fee waiver, though this is not may provide. The sooner you contact them, the better your chances of working out an arrangement. After a payment is 30 days late, the impact on your credit score becomes more severe.
Payment timing and processing
Online and phone payments typically post within one business day, meaning the payment reduces your balance the next day. Payments made on weekends or holidays may not process until the next business day. If you are paying close to your due date, make the payment at least one business day early to may support it posts on time.
Mailed checks take five to seven business days to arrive and process, so they should be sent at least a week before your due date. If you are paying by automatic transfer through your bank, confirm with your bank how many days before the due date the payment should be scheduled to may support it arrives on time.
Frequently Asked Questions
Can I pay my Amazon credit card bill with another credit card?
No. Amazon does not accept credit card payments for your bill. You must pay from a bank account, debit card, or by mailing a check. Paying a credit card with another credit card typically triggers cash advance fees and higher interest rates anyway.
What if I pay more than my balance?
If you pay more than you owe, the extra amount becomes a credit on your account. You can use this credit toward future purchases or request a refund. Contact Amazon customer service to request a refund if you prefer to have the money returned to your bank account.
Do I have to pay the full balance each month?
No. You can pay any amount from your minimum payment up to your full balance. However, any balance you do not pay will carry over to the next month and accrue interest at your card's annual percentage rate. Paying the full balance avoids interest charges.
How do I know if my payment went through?
After making a payment online or by phone, you will receive a confirmation number. Check your Amazon account within one business day to confirm your balance has been reduced. You can also view your payment history in your account to see all past payments and their posting dates.
What if I need to dispute a charge on my bill?
Contact Amazon customer service to report the charge. You do not need to withhold payment on the disputed amount while Amazon investigates, though you can request a temporary credit while they look into it. Keep records of your communication and any evidence supporting your dispute.