What the Nordstrom Credit Card is and who issues it
The Nordstrom Credit Card is a store card issued by Nordstrom and Synchrony Bank. It works like other retail credit cards — you use it to make purchases at Nordstrom stores and on Nordstrom.com, and you pay back what you spend over time with interest. Synchrony Bank handles the account behind the scenes: they set the interest rate, manage your payments, and report your activity to credit bureaus.
Nordstrom also offers a second card called the Nordstrom Visa Card, which works everywhere Visa is accepted, not just at Nordstrom. Both cards come from the same company, but they have different rewards structures and where you can use them. This guide covers both.
You do not need to be a Nordstrom customer already to open one. You can open an account online, in a store, or by phone. The card arrives in the mail within 7 to 10 business days after approval.
Key Takeaways
- The Nordstrom Credit Card gives you rewards points on purchases at Nordstrom, while the Nordstrom Visa Card gives you cash back on purchases anywhere Visa is accepted.
- Both cards charge interest on balances you carry month to month, and the rate depends on your credit score and credit history.
- You can open either card online at Nordstrom.com, in a Nordstrom store, or by calling Nordstrom customer service.
- Approval usually takes a few minutes if you open online, and you can start using a temporary card number right away for online shopping.
- Carrying a balance costs money in interest, so paying off what you charge each month saves you the most.
How rewards work on the Nordstrom Credit Card
The Nordstrom Credit Card earns points on every dollar you spend at Nordstrom stores and Nordstrom.com. The exact rate changes depending on how much you spend in a year, but you typically earn between 1 and 4 points per dollar. The more you spend, the higher your earning rate climbs.
You redeem points as a statement credit — meaning Nordstrom subtracts the dollar amount from your bill. One point is worth roughly one cent, so 100 points gives you about $1 off. You can redeem points anytime through your online account or by asking a cashier in store.
Nordstrom also runs periodic bonus point promotions, usually around major shopping events like the Anniversary Sale. These promotions might offer double or triple points on certain purchases for a limited time. You do not have to do anything special to earn them — they explore automatically when you use your card during the promotion window.
How the Nordstrom Visa Card differs
The Nordstrom Visa Card earns cash back instead of points, and you can use it anywhere Visa is accepted — not just at Nordstrom. You earn a higher cash back rate at Nordstrom (typically 2% to 4%) and a lower rate everywhere else (typically 1%).
Cash back posts to your account as a statement credit, just like points on the regular Nordstrom card. You can redeem it anytime, and there is no minimum redemption amount. Some cardholders prefer this card if they want rewards outside of Nordstrom, or if they shop at Nordstrom less frequently.
Both cards charge the same interest rate on balances you carry, and both report to the same credit bureaus. The choice between them depends on where you shop most and whether you prefer points or cash back.
Interest rates and what you pay if you carry a balance
The Nordstrom Credit Card charges a variable interest rate, which means the rate can change over time. Your specific rate depends on your credit score, credit history, and current economic conditions. Nordstrom does not publish a single rate — you find out your rate when you open the account or by logging into your account online.
If you pay your full balance by the due date each month, you pay no interest. Interest only applies to the amount you do not pay off. For example, if you charge $500 and pay $300 by the due date, you owe interest only on the remaining $200.
Carrying a balance month to month costs significantly more than paying in full. A $1,000 balance at a typical retail card rate (18% to 24% annually) costs $15 to $20 per month in interest alone. Over a year, that adds up to $180 to $240 in interest charges on top of the original $1,000 purchase.
How to open a Nordstrom Credit Card account
You can open an account in three ways: online at Nordstrom.com, in a Nordstrom store, or by phone at the customer service number on Nordstrom.com. Online is the fastest — approval usually takes a few minutes, and you get a temporary card number you can use right away for online shopping.
To open an account, you need your Social Security number, date of birth, current address, and employment information. Nordstrom runs a credit check, which shows up on your credit report as a hard inquiry. This inquiry may lower your credit score slightly for a few months.
If you are approved, the physical card arrives in 7 to 10 business days. If you are denied, Nordstrom sends you a letter explaining why. You can reapply after addressing the reason for denial — for example, by paying down other debts or waiting for negative marks to age off your credit report.
Annual fees and other costs
The Nordstrom Credit Card and Nordstrom Visa Card have no annual fee. You do not pay anything just for having the card open, even if you never use it.
You do pay interest if you carry a balance, as described above. You also pay late fees if your payment arrives after the due date — typically $25 to $35 for the first late payment, and up to $39 for subsequent ones. Paying on time avoids this cost entirely.
Some transactions may carry additional fees. For example, if you use the card to get a cash advance, Nordstrom charges a fee plus interest at a higher rate than regular purchases. Cash advances are rarely worth the cost.
How to make payments and manage your account
You can make a payment online through your Nordstrom account, by phone, by mail, or in a Nordstrom store. Online and by phone are the fastest — payments usually post within one business day. By mail takes 5 to 7 business days, so mail your payment early if you are close to the due date.
Your statement arrives once a month and shows your balance, due date, minimum payment, and interest charges. The minimum payment is usually 1% to 3% of your balance, but paying only the minimum means you carry the rest forward and pay interest on it. Paying the full balance each month costs you no interest.
You can view your account anytime online or through the Nordstrom mobile app. You see your current balance, available credit, recent transactions, and rewards or cash back balance. You can also set up automatic payments so the same amount posts on the same day each month.
Frequently Asked Questions
Can I use the Nordstrom Credit Card outside of Nordstrom?
The regular Nordstrom Credit Card works only at Nordstrom stores and Nordstrom.com. The Nordstrom Visa Card works anywhere Visa is accepted. If you want to earn rewards outside Nordstrom, you need the Visa version.
What happens if I miss a payment?
A missed payment triggers a late fee (typically $25 to $35) and may raise your interest rate. It also reports to credit bureaus and can lower your credit score. If you miss a payment, contact Nordstrom as soon as possible — they may waive the fee if you pay within a few days.
How do I check my credit limit?
Log into your Nordstrom account online or in the app and look for "Available Credit" or "Credit Limit." You can also call Nordstrom customer service. Your credit limit is set when you open the account and may increase over time if you pay on time consistently.
Can I transfer a balance from another credit card to the Nordstrom card?
Nordstrom does not offer balance transfers. You can only charge new purchases to the card. If you want to move a balance from another card, you would need to pay it off separately or transfer it to a different card that offers balance transfers.
Does opening a Nordstrom card hurt my credit score?
Opening the card triggers a hard inquiry, which may lower your score by a few points for a few months. However, the card itself can help your score over time if you use it responsibly — paying on time and keeping your balance low shows lenders you manage credit well.