What In Charge Debt Consolidation Is
In Charge Debt Management is a nonprofit credit counseling agency that offers debt consolidation services, primarily through a debt management plan rather than a consolidation loan. When you work with In Charge, they negotiate with your creditors to lower your interest rates and monthly payments, then you make one payment to In Charge each month, and they distribute it to your creditors on your behalf. This is different from a consolidation loan, which replaces multiple debts with a single new loan — In Charge restructures your existing debts instead.
In Charge has been operating since 1989 and is accredited by the National Foundation for Credit Counseling (NFCC). They offer free initial credit counseling to assess your situation, then charge a setup fee and monthly service fees if you enroll in a debt management plan. The organization is funded partly by creditor contributions, which is why they can offer counseling at no cost upfront.
Key Takeaways
- In Charge negotiates directly with creditors to lower interest rates and consolidate multiple payments into one, rather than providing a new loan.
- The initial credit counseling session is free, but a debt management plan carries a setup fee (typically $0 to $50) and monthly fees (typically $25 to $75, depending on your state and situation).
- Your credit score will drop when you enroll because creditors report the plan as a debt management arrangement, but it typically recovers faster than if you defaulted.
- In Charge works best if you have unsecured debt (credit cards, personal loans) and a stable income to make the consolidated payment each month.
- The process takes weeks to negotiate, not days, and requires creditor agreement — some creditors may refuse to participate in the plan.
How the Debt Management Plan Works
When you contact In Charge, a certified credit counselor reviews your income, expenses, and debts in a free session. They assess whether a debt management plan makes sense for your situation or whether other options (like bankruptcy or a consolidation loan) might be better. If you decide to move forward, In Charge contacts your creditors to negotiate lower interest rates and extended repayment terms.
Once creditors agree to the plan terms, you make a single monthly payment to In Charge, and they distribute the money to each creditor according to the negotiated schedule. You stop making individual payments to creditors — In Charge handles that. The plan typically lasts three to five years, depending on how much you owe and what the creditors agree to. During this time, you must not take on new debt or miss payments to In Charge, or the plan can collapse and creditors may resume collection efforts.
Fees and Costs You Will Pay
In Charge's setup fee ranges from $0 to $50, depending on your state and financial situation. Some states cap nonprofit credit counseling fees by law, which is why the range varies. Monthly service fees typically run $25 to $75 per month, again depending on your state and the complexity of your plan. A few states prohibit monthly fees entirely for nonprofit agencies, so residents of those states may pay only the setup fee.
These fees are separate from what you pay toward your actual debt. If you owe $15,000 in credit card debt and enroll in a plan, you will still pay back the full $15,000 (possibly at a lower interest rate), plus the In Charge fees on top. The benefit is that the negotiated interest rate reduction usually saves you more money than the fees cost. For example, if In Charge reduces your interest rate from 22% to 8%, the savings over three years will likely exceed the total fees you pay.
Impact on Your Credit Score
Enrolling in an In Charge debt management plan will lower your credit score in the short term. Creditors report the plan to the credit bureaus as a "debt management plan" or "account in repayment plan," which signals to lenders that you are not paying the full amount originally agreed. This typically causes a drop of 50 to 100 points, depending on your current score and credit history.
However, the score impact is usually less severe than defaulting on debts or filing for bankruptcy. As you make on-time payments through the plan, your score will begin to recover. Once you complete the plan and all debts are paid, the accounts will show as "paid" or "paid as agreed," and your score will continue to improve. Most people see meaningful recovery within 12 to 24 months of completing the plan, though it can take longer to return to pre-plan levels.
When In Charge Makes Sense Versus Other Options
In Charge works best if you have multiple credit card balances or unsecured personal loans, a stable monthly income, and the ability to commit to a three- to five-year repayment plan. It is also a good fit if you want to avoid the more severe credit damage of bankruptcy or the higher interest rates of a traditional consolidation loan.
A consolidation loan may be better if you have a good credit score and can may have access to for a low interest rate — you would pay less total interest and avoid the credit counseling fees. Bankruptcy may be necessary if your debt is so large that even a negotiated plan would be unaffordable, or if you have secured debt (like a car loan or mortgage) that you cannot keep up with. In Charge's counselor will discuss these alternatives during your free initial session and help you decide which path fits your situation.
How to Start With In Charge
You can contact In Charge by phone at 1-800-338-2227 or through their website at incharge.org. They will schedule a free credit counseling session, which typically lasts 45 minutes to an hour. During this session, you will discuss your income, expenses, debts, and financial goals. The counselor will explain whether a debt management plan is a reasonable option and what the process would look like.
If you decide to enroll, In Charge will begin contacting your creditors to negotiate plan terms. This process usually takes two to four weeks. You will receive written confirmation of the plan terms before any money changes hands. Once the plan is active, you will make your first payment to In Charge, and they will begin distributing funds to creditors. You can track your progress through their online portal or by calling your assigned counselor.
What Happens If You Cannot Keep Up With Payments
If you miss a payment to In Charge or your financial situation changes and you cannot afford the monthly payment, contact your counselor when ready. Some plans can be adjusted — the counselor may negotiate with creditors to extend the timeline further or reduce the monthly payment amount. However, creditors are not required to agree to modifications, and some may withdraw from the plan if you fall behind.
If the plan breaks down and you stop paying, creditors may resume collection efforts, including phone calls, letters, or lawsuits. Your credit score will suffer further. In some cases, returning to In Charge to restructure the plan or explore bankruptcy may be necessary. The key is to communicate with your counselor before you miss a payment, not after.
Frequently Asked Questions
Will In Charge remove negative marks from my credit report?
No. In Charge cannot remove accurate negative information from your credit report. They can only help you manage your current debts and prevent future damage. Negative marks like late payments or charge-offs will remain on your report for seven years from the date of the original delinquency, though their impact on your score weakens over time.
Can I use In Charge if I have a mortgage or car loan?
In Charge focuses on unsecured debt like credit cards and personal loans. If you have a mortgage or car loan, those typically stay separate from the debt management plan — you continue paying them directly. However, if you are struggling with those payments too, your counselor may recommend other options like loan modification or bankruptcy.
What is the difference between In Charge and a consolidation loan?
A consolidation loan is a new loan that pays off your old debts, leaving you with one new loan to repay. In Charge restructures your existing debts by negotiating with creditors — no new loan is created. Consolidation loans may have lower interest rates if you have good credit, but In Charge avoids the need to may have access to for a new loan and may result in lower total payments through negotiated rate reductions.
How long does it take to pay off debt through In Charge?
Most debt management plans last three to five years. The exact timeline depends on how much you owe, what interest rate reduction In Charge negotiates, and your monthly payment amount. Your counselor will provide a projected payoff date during your initial session based on your specific situation.
Can I still use credit cards while in an In Charge plan?
Technically yes, but it is strongly discouraged. Most debt management plans require you to stop using credit cards and close accounts as part of the agreement with creditors. Taking on new debt while in the plan can cause creditors to withdraw and may result in the plan failing. Your counselor will discuss this requirement during enrollment.