American Express cardholders get early ticket access to the US Open through a presale window that typically opens before the general public sale
The US Open presale for American Express cardholders usually runs for several days in the spring, roughly two to three weeks before tickets go on sale to the general public. The exact dates change each year and are announced on the official US Open website and by American Express. During this window, cardholders can purchase tickets directly through the US Open ticketing site by entering their Amex card details at checkout.
Not every American Express card qualifies. The presale is typically available to holders of most consumer and business Amex cards, but the specific terms depend on the card type and the year. Amex publishes the full list of may be able to access cards when the presale window opens. If you hold an Amex card, you can check your card's benefits guide or log into your Amex account to see whether presale access is included.
The main advantage of the presale is timing: you get first choice of available seats before demand spikes during the public sale. Ticket prices themselves do not change during presale — the benefit is selection, not price. Presale inventory is still limited, so popular sessions (evening matches, weekend rounds) can sell out quickly even during the early window.
Key Takeaways
- American Express presale access typically opens two to three weeks before the general public sale, with exact dates announced each spring on the US Open website.
- Most consumer and business American Express cards include presale access, but you should verify your specific card qualifies by checking your benefits guide or Amex account.
- Presale ticket prices are the same as public sale prices; the benefit is earlier access to seat selection, not a discount.
- You purchase presale tickets directly through the official US Open website using your Amex card, not through a separate Amex portal.
Which American Express Cards Include Presale Access
American Express typically extends presale access to most of its consumer cards, including the Blue Cash Everyday, Blue Cash Preferred, Gold Card, Platinum Card, and Green Card. Business Amex cards, such as the Business Gold and Business Platinum, usually include the benefit as well. However, the specific cards may be able to access for each year's presale can vary, and Amex sometimes limits access to higher-tier cards during years of particularly high demand.
The best way to confirm your card qualifies is to check the benefits section of your Amex account online or call the customer service number on the back of your card. When you call, ask specifically whether your card includes US Open presale access for the current year. Amex will also send an email to cardholders with may be able to access cards when the presale window opens, so if you receive that email, your card is confirmed to have access.
How to Purchase Tickets During the Presale
To buy presale tickets, visit the official US Open website (usopentennis.com) during the presale window. You do not need a separate Amex portal or code — you straightforward proceed to checkout and select American Express as your payment method. The system will recognize that you are using an Amex card and allow you to complete the purchase.
Have your Amex card details ready, including the card number, expiration date, and CVV. You will also need to provide your billing address and email address. The checkout process is the same as a regular ticket purchase; the presale access is built into the system, so using an may be able to access Amex card automatically unlocks the early window.
Tickets are sold by session (individual matches or days), not as a package. You can purchase tickets for multiple sessions if you want to attend more than one day. Prices vary by session, with evening matches and weekend rounds typically costing more than daytime or early-round matches.
Presale Timing and Inventory
The presale window typically lasts three to five days, though this varies by year. During this time, the full inventory of available tickets is open to Amex cardholders. Once the presale closes, any remaining tickets move to the general public sale, which usually begins the following week.
Popular sessions — particularly evening matches in the later rounds — can sell out during the presale. If you have specific matches or days you want to attend, it is worth logging in early in the presale window rather than waiting until the final day. Tickets are released on a first-come, first-served basis, so availability decreases as the window progresses.
If tickets sell out during the presale, you can still try to purchase during the public sale, though selection will be more limited. Some tickets are also held back for resale on secondary markets, though prices on those platforms are typically higher than face value.
Presale Pricing and Fees
Presale ticket prices are identical to public sale prices — there is no discount for buying early. The US Open sets a single price for each session, and that price applies whether you buy during presale or public sale. What you pay depends on the session: a first-round daytime match costs less than a semifinal evening match.
In addition to the ticket price, you will pay a facility charge (set by the US Open) and a processing fee (charged by the ticketing vendor). These fees are the same during presale and public sale. The total cost is shown before you complete your purchase, so you know the full amount before you commit.
What Happens If Your Card Is Not may be able to access
If your American Express card does not include presale access, you can still purchase tickets during the general public sale, which typically begins one to two weeks after the presale ends. The public sale is open to anyone and uses the same US Open website and ticketing system.
If you do not hold an American Express card but want presale access, you could open an may be able to access Amex card before the presale window opens. However, new cardholders should check the card's terms, as some cards may have a waiting period before benefits set up. It is worth confirming this with Amex before explore if your main goal is to use the presale benefit.
Secondary Market and Resale Options
If you miss the presale and public sale, or if your preferred sessions sell out, tickets are often available on secondary resale platforms such as StubHub, Ticketmaster's resale section, and other marketplaces. Prices on these platforms are typically higher than face value, sometimes significantly so, depending on demand and the specific match.
When buying on a secondary market, verify that the seller is authorized and that the tickets are legitimate. Ticketmaster's official resale platform is generally the safest option because it is directly affiliated with the US Open. Always check the total cost, including fees, before completing a purchase on any resale site.
Frequently Asked Questions
Do I need a special code or link to access the Amex presale?
No. You straightforward visit the official US Open website during the presale window and use your may be able to access American Express card at checkout. The system automatically recognizes your card and allows the purchase. Amex will send an email to may be able to access cardholders when the presale opens, which includes the presale dates and a link to the US Open ticketing site.
Can I buy presale tickets for someone else using my Amex card?
Yes, you can purchase tickets for others during the presale. The card you use for payment does not have to match the name on the ticket. However, the person attending should have a valid ID that matches the name on the ticket when they enter the venue, so make sure you have the correct names for anyone you are buying for.
What if the presale sells out before I can buy?
If presale inventory sells out, you can try the general public sale when it opens. If public sale tickets also sell out, your options are secondary resale platforms or waiting to see if additional tickets are released closer to the event. Some years the US Open releases additional inventory if demand remains high.
Are presale tickets refundable?
Refund policies depend on the specific terms set by the US Open for that year. Generally, tickets are non-refundable but may be transferable or exchangeable for a different session. Check the US Open website or your ticket confirmation email for the exact refund and exchange policy for the year you are purchasing.
When should I buy my presale tickets?
The earlier in the presale window you purchase, the better your seat selection will be. Popular sessions can sell out within hours or days of the presale opening. If you know which matches you want to attend, buy as soon as the presale begins rather than waiting until the final days.