You can remove a credit card from Amazon in your account settings in under a minute
Go to your Amazon account, select Login & security, then find Manage your payment methods. Click the card you want to remove and select Delete. Amazon will ask you to confirm. Once you do, that card is no longer stored on your account and cannot be used for future purchases.
You do not need to contact Amazon support or wait for approval. The deletion happens when ready. If that card was set as your default payment method, Amazon will automatically assign another card as your default — or prompt you to choose one if no other card is saved.
Key Takeaways
- Removing a card takes fewer than two minutes and happens when ready through your account settings.
- Amazon automatically selects a new default payment method after you delete a card, or prompts you to choose one if no backup exists.
- Deleting a card does not cancel orders already placed or refunds already issued to that card.
- You can remove a card even if you have an active Amazon Prime membership or subscription.
Step-by-step: Finding and deleting a card
Start by signing into your Amazon account on any device — phone, tablet, or computer. The steps are the same across all platforms. Once you are logged in, look for the account menu. On a computer, this is usually your name or account icon in the top right corner. On a phone, it is often a menu icon (three horizontal lines) or your account name.
From the account menu, select Login & security. This section holds all your password, two-factor authentication, and payment information. Scroll down until you see Manage your payment methods or Payment options — the exact wording varies slightly by region and device, but the function is the same. Click or tap it.
You will see a list of all cards currently saved to your account. Each card shows the last four digits and the card type (Visa, Mastercard, American Express, Discover). Find the card you want to remove, click on it, and look for a Delete or Remove button. Click it, and Amazon will ask you to confirm the deletion. Select Confirm or Yes, and the card is gone.
What happens to orders and refunds after you delete a card
Removing a card does not affect orders you have already placed. If you ordered something yesterday using that card, the order still exists and will ship normally. The card deletion only stops Amazon from using that card for future purchases.
Refunds also continue to work. If Amazon issued a refund to that card before you deleted it, the refund will still reach your bank account or card issuer on the original timeline. Deleting the card from Amazon does not reverse or cancel a refund that is already in process.
If you delete a card and then try to place a new order, Amazon will ask you to choose a different payment method from the ones still saved on your account.
Choosing a new default payment method
Your default payment method is the card Amazon charges automatically when you check out without selecting a specific payment option. If you delete your default card, Amazon will pick another saved card as the new default — usually the most recently added one.
You can change which card is default without deleting anything. Go back to Manage your payment methods, click the card you want to make default, and select Set as default or Make primary. This is useful if you want to keep an old card on file but stop using it for everyday purchases.
Removing a card linked to Amazon Prime or subscriptions
If the card you are removing is linked to an active Amazon Prime membership or a subscription (like Subscribe & Save orders), you can still delete it. However, you must have another valid payment method saved first. Amazon will not let you remove your only card if you have an active subscription that needs to renew.
Before you delete the card, add a new one to your account and set it as your default. Then delete the old card. Your Prime membership and subscriptions will continue to charge to the new default card on their regular schedule.
If you want to remove all cards from your account
Amazon requires at least one payment method on file to make purchases. You cannot delete every card and leave your account empty. If you try to delete your last remaining card, Amazon will either block the deletion or prompt you to add a new payment method first.
If you want to stop using Amazon temporarily, you do not need to delete your cards. You can straightforward not place any orders. If you want to close your Amazon account entirely, that is a separate process handled through account settings or Amazon customer service.
Troubleshooting: Card won't delete or keeps reappearing
In rare cases, a card may not delete on the first try. This usually happens if your internet connection drops during the deletion or if your browser did not fully load the confirmation screen. Try again: go back to Manage your payment methods, select the card, and click Delete once more.
If a card keeps reappearing after you delete it, clear your browser cache and cookies, then sign out and back into Amazon. Sometimes cached data shows an old version of your payment list. If the problem persists after that, the card may be linked to an active order or subscription that is preventing deletion — add a new payment method and try deleting the old one again.
If none of these steps work, you can contact Amazon customer service through the Contact Us option in your account settings. They can remove the card manually, though this is rarely necessary.
Frequently Asked Questions
Does removing a card hurt my credit score?
No. Deleting a card from Amazon is a transaction between you and Amazon's website. It does not contact your bank, credit card company, or credit bureaus. Your credit score is not affected. If you want to close the actual credit card with your bank, that is a separate decision and may affect your credit differently.
Can I remove a card if I have a pending refund?
Yes. A pending refund does not prevent you from deleting the card. The refund will still process to that card even after you delete it from Amazon, because the refund was already issued before the deletion. Once the refund reaches your bank account, the card no longer matters to Amazon.
What if I delete a card by mistake?
You can add it back anytime by going to Manage your payment methods and selecting Add a payment method. Enter the card details again, and it will be saved to your account. There is no waiting period or penalty for re-adding a card you previously deleted.
Will deleting a card cancel my Amazon Prime membership?
No, as long as you have another valid payment method saved. Your Prime membership will continue and will charge to your new default card when the renewal date arrives. If you delete your only card while Prime is active, Amazon will prompt you to add a new one before allowing the deletion.
Can I remove a card without signing into my account?
No. You must be signed into your Amazon account to access payment settings and delete a card. This is a security measure to prevent unauthorized changes to your account. If you have forgotten your password, you can reset it through the login page before proceeding.