Delete a card by going to Your Account, then Payment Options, then removing it from the list
To remove a credit card from Amazon, sign into your account on a computer or the mobile app, go to Your Account in the top right, select Your Payments, then Manage payment methods. Find the card you want to remove and click or tap the Delete button next to it. Amazon will ask you to confirm — click Delete again, and the card is gone from your account.
The process takes less than a minute. You do not need to contact Amazon support unless the delete button does not appear (which usually means the card is linked to an active subscription or a recent order that has not yet shipped).
Key Takeaways
- You can delete any card from Your Payments in Your Account settings without calling Amazon or explaining why.
- If the delete button is greyed out or missing, the card is likely tied to an active subscription or pending order — cancel or change the subscription first.
- Deleting a card from Amazon does not affect your credit score or your relationship with your bank.
- You can add the card back later if you change your mind; deletion is not permanent.
Where to find the delete button on desktop
On a computer, log into Amazon and hover over Account & Lists in the top right corner. Click Your Account. On the left side of the page, you will see a menu with options like "Login & security" and "Your addresses." Look for Your Payments and click it.
Once you are in Your Payments, click Manage payment methods. Amazon will show you every card and payment method saved to your account. Next to each one, you will see options including Edit and Delete. Click Delete next to the card you want to remove. A confirmation box will appear asking "Are you sure?" — click Delete again to finish.
How to delete a card on the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right. Scroll down and tap Your Account. Tap Your Payments, then Manage payment methods. Swipe left on the card you want to delete (on iPhone) or tap and hold it (on Android), then tap Delete. Confirm the deletion when prompted.
The mobile process is the same as desktop — you are just navigating through a different layout. If you cannot find Your Payments in the menu, try searching "payment methods" in the app's search bar.
Why the delete button might be greyed out or missing
If you try to delete a card and the button is not there or appears disabled, Amazon is preventing the deletion because that card is currently in use. The most common reason is an active subscription — a Prime membership, a magazine subscription, or an auto-replenishment order — is set to charge that card. You cannot delete a card while it is the payment method for an active subscription.
To fix this, go to Your Account, then Memberships and subscriptions, and find any active subscriptions. Click into each one and change the payment method to a different card, or cancel the subscription. Once the card is no longer tied to anything, return to Your Payments and the delete button will be available.
A second reason is a recent order that has not yet shipped. Amazon sometimes locks the payment method for orders in transit. Wait for the order to arrive or be cancelled, then try deleting the card again.
What happens after you delete a card
Once deleted, the card no longer appears in your payment methods list. If you try to make a purchase and have no other payment method saved, Amazon will ask you to add a new one before completing the order. You can add the same card back at any time — deletion does not close the card or notify your bank.
Deleting a card from Amazon has no effect on your credit score or your account with the card issuer. Your bank will not know you removed it from Amazon, and the card itself remains active for use elsewhere. If you deleted the card by mistake, straightforward go back to Your Payments and add it again using the card number, expiration date, and CVV.
Removing a card that is set as your default payment method
If the card you want to delete is marked as your default payment method (the one Amazon uses automatically when you check out), you must first change your default to a different card. Go to Your Payments, find the card you want to use as your default, click Edit, and check the box that says Set as default payment method. Save the change.
Once a different card is set as default, you can return to that same page and delete the old one. Amazon requires at least one payment method on file, so you cannot delete your last card — you must add a new one first if you want to remove the current default.
Frequently Asked Questions
Will deleting a card from Amazon hurt my credit?
No. Deleting a card from your Amazon account is a change to your Amazon settings only. Your bank and credit bureaus will not be notified, and your credit score will not be affected. The card itself remains open and active.
Can I delete a card if I have a pending order?
Usually not until the order ships or is cancelled. If the delete button is missing, check your orders to see if any are still processing. Once the order arrives or you cancel it, the card will be available for deletion.
What if I delete a card and then want to use it again?
You can add it back anytime. Go to Your Payments, click Add a payment method, enter the card details, and save it. There is no waiting period or re-approval process.
Do I need to tell Amazon why I am deleting the card?
No. Amazon does not ask for a reason, and you do not need to provide one. The deletion is when ready and final from your account's perspective.
Can I delete all my payment methods at once?
No. Amazon requires at least one payment method on file. You must add a new card or payment method before you can delete your last one.