Remove a card from Amazon in three steps
To delete a credit card from Amazon, sign into your account, go to Your Account > Login & security, scroll to Saved payment methods, find the card you want to remove, and select Delete. Amazon will ask you to confirm. Once you confirm, the card is removed from your account when ready and cannot be used for future purchases.
You can remove any card you have saved, even if it is your only payment method on file. Amazon will straightforward ask you to add a different card before you can place your next order. You do not need to contact Amazon customer service to delete a card — the process is entirely self-service through your account settings.
Key Takeaways
- You can delete any saved card through Your Account > Login & security > Saved payment methods without calling Amazon.
- Removing a card takes effect when ready and prevents it from being charged for future purchases.
- If you delete your only payment method, you will need to add a new card before placing your next order.
- Deleting a card from Amazon does not affect your credit card account itself or your relationship with your bank.
Step-by-step: Finding and deleting your card
Start by going to Amazon.com and signing into your account. In the top right corner, click on Account, then select Your Account from the dropdown menu. This takes you to your account hub.
On the left side of the page, look for Login & security and click it. Scroll down until you see the Saved payment methods section. All cards you have saved to your Amazon account will appear here, listed by card type (Visa, Mastercard, American Express, Discover) and the last four digits.
Find the card you want to remove and click the Delete button next to it. A confirmation box will appear asking "Are you sure you want to delete this payment method?" Click Confirm to complete the removal. The card is now deleted and will no longer appear in your saved payment methods.
What happens after you delete a card
Once deleted, the card cannot be used for any new Amazon purchases. If you had set it as your default payment method, Amazon will automatically use your next most recently added card for future orders — if you have one saved. If the deleted card was your only payment method, you will see a message asking you to add a new card the next time you try to check out.
Deleting a card from Amazon does not cancel the card itself or notify your bank. Your credit card account remains active and unchanged. The card can still be used anywhere else that accepts it. Only Amazon loses access to that card information.
Removing a card used for Amazon Prime or subscriptions
If the card you are deleting is linked to an active Amazon Prime membership or an Amazon subscription (such as Subscribe & Save orders or a Kindle Unlimited membership), you need to update your payment method before deleting the card. Amazon will not let you remove a card that is actively charging for a recurring service.
To handle this, go to Your Account > Memberships and subscriptions and update the payment method for any active subscriptions to a different card. Once you have switched all subscriptions to another card, you can then delete the original card from your saved payment methods without issue.
Deleting a card on the Amazon mobile app
The process on the Amazon app is similar but uses slightly different navigation. Open the app and tap the menu icon (three horizontal lines) in the bottom right corner. Select Your Account, then tap Login & security. Scroll to Saved payment methods and tap the card you want to remove.
Tap Delete payment method and confirm when prompted. The card is removed when ready. The app may take a few seconds to refresh, but once it does, the card will no longer appear in your list of saved payment methods.
What to do if you cannot find the delete option
If you do not see a Delete button next to a saved card, the most common reason is that the card is currently linked to an active subscription or membership. Check Memberships and subscriptions under Your Account and switch any recurring charges to a different payment method first.
Another possibility is that you are not signed into the correct Amazon account. If you have multiple Amazon accounts (for example, a personal account and a business account), make sure you are logged into the account where the card is saved. If you still cannot locate the card or the delete option after checking both of these, you can contact Amazon customer service through the Contact Us link at the bottom of any Amazon page.
Frequently Asked Questions
Will deleting a card stop a pending order from being charged?
No. If an order has already been placed and is processing, deleting the card will not stop the charge. The card will be charged before the order ships. You can only cancel an order before it ships by going to Your Orders and selecting Cancel items.
Can I delete a card if I have a balance on my Amazon credit card?
Yes. Deleting the card from Amazon does not affect your credit card account or any balance you owe to the card issuer. You will still need to pay your balance through your bank or credit card company's website or app.
What if I delete a card by mistake?
You can add the same card back to your account at any time. Go to Your Account > Login & security > Saved payment methods and click Add a payment method. Enter the card details again and save it. There is no waiting period or penalty for re-adding a card you previously deleted.
Does Amazon keep my deleted card information for security reasons?
Amazon does not store full card details after you delete a card from your account. However, your transaction history with that card remains in your order history for your records and for Amazon's fraud prevention systems. You can view past orders in Your Orders even if the card is no longer saved.