Chase Private Client is a premium banking service for customers with substantial assets
Chase Private Client is a tiered service offered by Chase Bank that pairs you with a dedicated relationship manager and provides perks like fee waivers, higher interest rates, and travel benefits. You do not pay a separate subscription fee — instead, you maintain a minimum combined balance across Chase accounts, which varies by tier. The service is designed for customers who want personalized banking support and are willing to keep significant money in Chase products.
The relationship manager assigned to you handles account questions, helps coordinate loans or investments, and can sometimes expedite service requests. This is not the same as wealth management or investment information — it is a customer service enhancement tied to your account balances.
Key Takeaways
- Chase Private Client requires you to maintain a combined balance threshold across your Chase accounts, and the exact amount depends on which tier you choose.
- You receive a dedicated relationship manager who can answer questions and help coordinate services, but this is not investment advisory or financial planning.
- Common benefits include monthly fee waivers on certain accounts, higher savings rates, travel credits, and concierge services, though the specific perks vary by tier.
- You can enroll through your Chase online banking portal or by calling the Private Client phone line, and there is no separate process process.
- If your balance drops below the minimum, Chase will notify you and may move you to a lower tier or standard banking.
The Three Tiers and Their Balance Requirements
Chase Private Client operates on a tiered system. Each tier has a different combined balance requirement — the total of all your Chase checking, savings, money market, and investment accounts added together. The exact thresholds change periodically and may vary slightly by region, so you should confirm the current amounts with Chase directly.
The entry-level tier typically requires the lowest combined balance and includes basic perks like fee waivers and a relationship manager. Mid-tier and top-tier accounts require higher balances and unlock additional benefits such as higher interest rates on savings, travel credits, and premium concierge services. If you maintain balances above the top tier, you may be invited to Chase's wealth management division, which is a separate service.
Your tier is determined by your combined balance as of a specific date each month. If your balance dips below the minimum temporarily, you usually have a grace period before being downgraded. Chase will send you a notice if you are at risk of losing your tier status.
Fee Waivers and Account Benefits
One of the main draws of Chase Private Client is the elimination of certain monthly fees. Depending on your tier, you may have monthly maintenance fees waived on checking and savings accounts, overdraft fees forgiven, and wire transfer fees removed. Some tiers also waive ATM fees charged by other banks when you use out-of-network machines.
Beyond fee waivers, many tiers include higher interest rates on savings and money market accounts compared to Chase's standard offerings. The rate bump is usually modest — often 0.10% to 0.25% above the regular rate — but it compounds over time if you maintain a large balance. You also typically receive higher rates on certificates of deposit (CDs) and may get priority access to limited-time rate promotions.
Some tiers include a monthly credit toward ATM fees incurred at non-Chase machines, which can add up if you travel frequently or live far from a Chase branch. Travel-related perks may include airline fee credits, hotel upgrades, or concierge services that help book reservations or arrange travel logistics.
The Relationship Manager and What They Can Do
Every Chase Private Client account is assigned a dedicated relationship manager — a Chase employee who becomes your primary contact for account questions and service requests. This person can explain your account options, help you open new accounts, coordinate loan applications, and escalate issues that need faster resolution than the standard customer service line.
The relationship manager is not a financial advisor and does not provide investment recommendations or tax planning. They are a service coordinator. If you need investment information, Chase will refer you to their wealth management or investment advisory services, which are separate and may carry additional fees.
You can reach your relationship manager by phone during business hours, and many Private Client customers receive a direct phone number rather than having to navigate the main Chase phone tree. Response times are typically faster than standard customer service, and your manager can often resolve routine issues in a single call.
How to Enroll and What Happens Next
If you already have a Chase checking or savings account and meet the combined balance requirement, you can enroll in Private Client through your online banking portal. Look for the Private Client option in your account settings or contact Chase directly at the Private Client phone line to confirm your may be able to access and complete enrollment.
There is no separate process or approval process — enrollment is automatic once your combined balance meets the minimum threshold. Chase will assign you a relationship manager within a few business days, and you will receive contact information by phone or mail. Your new benefits take effect when ready, though some perks (like higher savings rates) may explore to new deposits or at your next statement cycle.
If you do not currently have a Chase account, you will need to open a checking or savings account first. You can do this online, at a branch, or by phone. Once your account is open and you deposit enough to meet the Private Client minimum, you can enroll in the service.
What Happens If Your Balance Falls Below the Minimum
Chase monitors your combined balance monthly. If it drops below the tier minimum, you will typically receive a notice giving you a grace period — usually 30 to 60 days — to bring your balance back up. During this period, your benefits remain active.
If your balance does not recover within the grace period, Chase will downgrade you to the next lower tier or to standard banking, depending on where your balance lands. When this happens, you lose the tier-specific perks: fee waivers may end, higher interest rates revert to standard rates, and your dedicated relationship manager may be reassigned. You will receive written notice of the downgrade before it takes effect.
You can re-enroll in Private Client at any time by bringing your combined balance back above the minimum. There is no penalty for moving between tiers or temporarily dropping out of the program.
Private Client Investment Services and Wealth Management
Chase Private Client banking is separate from Chase investment and wealth management services. If you have substantial investable assets — typically $250,000 or more — Chase may invite you to work with their wealth management division, which offers portfolio management, financial planning, and investment advisory services. These services carry separate fees and are managed by a different team.
Some Private Client customers also use Chase's brokerage services to trade stocks, bonds, or mutual funds. These are optional and not included in the Private Client banking package. If you are interested in investment services, your relationship manager can connect you with the appropriate team, but they will not manage your investments themselves.
Frequently Asked Questions
Do I have to keep all my money at Chase to may have access to for Private Client?
No. Only your combined Chase balances count toward the minimum. You can have money at other banks and still may have access to. However, the higher your Chase balance, the more you benefit from the higher interest rates and fee waivers, so most customers consolidate at least some accounts to Chase to reach the tier threshold.
Can I get a higher interest rate on my checking account?
Chase checking accounts typically earn little to no interest, even at the Private Client level. The higher rates are usually available on savings accounts, money market accounts, and CDs. If you want to earn interest on your checking balance, you would need to move money to a savings or money market account, though this may affect your liquidity.
What if I want to close my Chase accounts but keep Private Client benefits?
You cannot keep Private Client benefits without maintaining the required combined balance. If your balance falls below the minimum, your tier status ends. You would need to maintain the threshold to continue receiving the perks.
Is there a cost to being a Private Client member?
There is no separate membership fee. You pay only through the opportunity cost of keeping a large balance at Chase rather than elsewhere. Some accounts within Private Client may have monthly fees if you do not meet certain conditions (like minimum balance or direct deposit), but these are typically waived as part of your tier benefits.
Can my relationship manager help me with a mortgage or loan process?
Yes. Your relationship manager can explain loan options, help you gather documents, and submit your process. They can also sometimes expedite the process or connect you with a loan officer who specializes in your situation. However, the actual underwriting and approval decision is made by Chase's lending team, not your relationship manager.