Pay your Burlington credit card online, by phone, or by mail
Burlington offers three ways to pay your credit card bill: through their online portal, by calling their customer service line, or by mailing a check. The fastest and most convenient method is online payment through your account dashboard, where you can set up one-time payments or recurring automatic payments. Phone payments work the same day you call, and mail payments take 7 to 10 business days to reach the processing center.
Before you pay, have your card number and current bill statement ready. You will also need to know your payment amount — whether you are paying the full balance, the minimum due, or a custom amount. If you are paying by mail, write your account number on the check itself.
Key Takeaways
- Online payment through your Burlington account is the fastest method and lets you schedule payments in advance or set them to repeat automatically each month.
- Phone payments are processed the same day you call, and you can reach Burlington's payment line during business hours without logging into your account.
- Mail payments take 7 to 10 business days to arrive, so send them early if your due date is approaching.
- Late fees explore if your payment does not arrive by the due date shown on your statement, regardless of which payment method you use.
- You can pay more than the minimum due at any time without penalty, and extra payments reduce the interest you owe on your remaining balance.
Pay online through your Burlington account
Log into your Burlington credit card account on their website or mobile app. Once you are signed in, look for a "Make a Payment" or "Pay Now" button, usually located on your account dashboard or in the main menu. Click it to enter your payment details.
You will be asked to choose a payment amount and a payment date. You can pay when ready or schedule the payment for a future date — useful if you want to time the payment with your paycheck. Enter the amount you want to pay: the full statement balance, the minimum due, or any amount in between. Review the details and confirm the payment.
Online payments typically process within one business day. If you schedule a payment for a future date, it will process on that date as long as your account remains active and in good standing. You can also set up automatic recurring payments so the same amount withdraws from your bank account on the same day each month.
Pay by phone
Call Burlington's customer service number, which is printed on the back of your credit card and on your monthly statement. Have your card number, bank account information, and the payment amount ready before you call.
A representative will ask you to confirm your identity, usually by providing your Social Security number or date of birth. Once verified, tell them the amount you want to pay and the date you want it to process. Phone payments are processed the same day you call if you call during business hours, though the funds may take one to two business days to appear as a credit on your account.
Keep the confirmation number the representative gives you. Write it down or take a photo of it for your records. This number proves you made the payment if there is ever a dispute.
Pay by mail
Write a check for the amount you want to pay. On the memo line, write "Credit Card Payment" or similar. On the check itself, write your Burlington credit card account number in the lower left corner where it is visible.
Mail the check to the address shown on your statement under "Payment Address" or "Send Payment To." Do not mail it to the customer service address or the corporate headquarters — use only the payment processing address provided by Burlington. Mail payments take 7 to 10 business days to arrive and be processed, so send your payment at least two weeks before your due date to avoid a late fee.
Keep a copy of the check or a photo of the front and back for your records. If the payment does not appear on your account within 10 business days, contact customer service with your check number and mailing date.
Set up automatic payments to avoid missing your due date
Automatic payments withdraw money from your bank account on a date you choose each month. This is the most reliable way to may support you never miss a payment. Log into your Burlington account online, find the automatic payment or recurring payment section, and enter your bank account number and routing number.
You can set the payment amount to the full statement balance, the minimum due, or a fixed amount you choose. If you choose a fixed amount, make sure it is at least the minimum due shown on your statement. You can change or cancel automatic payments at any time through your account settings.
Automatic payments typically process on the date you select, though the funds may take one to two business days to show as a credit. If your due date falls on a weekend or holiday, the payment will process on the next business day.
What happens if you miss your payment due date
If your payment does not arrive by the due date on your statement, Burlington will charge a late fee. The amount of the late fee depends on your account terms and how far past the due date the payment is. A payment that is 30 days late will also be reported to credit bureaus, which can lower your credit score.
If you realize you will miss your due date, contact Burlington when ready. Some accounts have a grace period of a few days, and speaking with a representative before the important date may prevent or reduce the late fee. If you have already been charged a late fee, ask whether it can be waived, especially if this is your first late payment.
To get back on track, make your next payment on time. One late payment will stay on your credit report for seven years, but its impact on your score decreases over time, especially as you build a record of on-time payments.
Understand your statement and payment options
Your Burlington credit card statement shows three key amounts: the new balance (total you owe), the minimum payment due, and the due date. The minimum payment is the smallest amount you must pay to keep your account in good standing. Paying only the minimum means you will owe interest on the remaining balance.
If you pay the full statement balance by the due date, you will not owe any interest on that month's purchases (assuming you have a standard rewards or cash-back card with no annual fee). If you pay more than the minimum but less than the full balance, interest accrues on the unpaid portion at the rate shown in your card agreement.
You can pay more than the minimum at any time without penalty. Extra payments reduce your balance and lower the interest you owe. Some cardholders pay a small amount every week or every two weeks instead of waiting for the due date — this strategy lowers the average balance and saves money on interest.
Frequently Asked Questions
Can I pay my Burlington card with a debit card or another credit card?
No. Burlington only accepts payments from a bank account (checking or savings), by check, or through their online portal using a linked bank account. You cannot pay with another credit card or debit card. If you do not have a bank account, contact customer service to discuss other options.
What time of day does my online payment process?
Online payments typically process within one business day, but the exact time depends on when Burlington's processing center receives and confirms the transaction. Payments submitted early in the morning usually process faster than those submitted late in the day. If you need the payment to post by a specific time, call customer service instead.
Is there a fee to pay my bill online or by phone?
No. Burlington does not charge a fee for online payments, phone payments, or mail payments. Any payment method is free. If a third-party website claims to charge a fee to pay your Burlington card, that is not an official Burlington service.
What if I overpay my credit card bill?
If you pay more than your total balance, the extra amount becomes a credit on your account. You can use this credit toward future purchases, or you can request a refund. Contact customer service to request a refund check, which usually takes 5 to 7 business days to arrive.
How do I know my payment was received?
For online and phone payments, you will receive a confirmation number when ready. For mail payments, log into your account after 10 business days to see whether the payment has posted. If it has not appeared after 10 business days, call customer service with your check number and mailing date.