Where to find your card number in Chase
Your full credit card number appears in the Chase mobile app under your card details. Open the app, tap the card you want to view, then look for a card icon or "Card Details" option — the full 16-digit number displays there. On some versions of the app, you tap the card image itself to reveal the number; on others, you swipe or scroll to see it.
The exact steps depend on which version of the Chase app you have and whether you're using an iPhone or Android device. Chase updates the app regularly, so the location of this information shifts slightly between versions. The number is always accessible once you're logged in and viewing your specific card.
If you cannot find the number in the app after checking the card details section, your account may have a security setting that hides full card numbers on mobile devices. This is a deliberate choice by Chase to reduce fraud risk on phones. In that case, you can view the full number on Chase.com using a web browser, or call the number on the back of your physical card to speak with a representative.
Key Takeaways
- Your full card number is visible in the Chase app by opening your card details, though the exact location varies by app version and device type.
- Some Chase accounts have security settings that hide the full number on mobile devices for fraud protection, even after you log in.
- If the app does not show your full number, you can view it on Chase.com through a web browser instead.
- The number on the back of your physical card is always available if you need it for a transaction right away.
Step-by-step: iPhone app
Open the Chase app and log in with your username and password. On the home screen, you will see a list of your accounts. Tap the credit card you want to view — the one whose number you need.
Once you are on that card's page, look for the card image at the top. Tap directly on the card image or look for a "Card Details" link or button. The full 16-digit number will appear on the screen. You may need to scroll down or swipe to see all the details, including the expiration date and CVV (the three-digit security code on the back).
If tapping the card image does not reveal the number, check whether there is a menu icon (three horizontal lines) or a settings gear icon on that screen. Some versions of the app hide card details behind an additional tap or menu option.
Step-by-step: Android app
The Android version of the Chase app follows the same basic path. Log in, select your card from the account list, then tap the card image or look for "Card Details." The full number displays in the same way as on iPhone.
Android users sometimes see a slight delay when tapping the card image — the app may take a moment to load and display the sensitive information. If nothing appears after a few seconds, try closing the app completely and reopening it, then logging back in.
When the app will not show your full number
Chase allows account holders to set a security preference that prevents the full card number from displaying on mobile devices, even when you are logged in. This setting exists to protect you if your phone is lost or stolen. If you have this setting enabled, the app will show only the last four digits of your card number.
To change this setting, log into Chase.com on a computer or tablet, go to your account settings or security preferences, and look for an option related to "mobile card display" or "card visibility on mobile devices." You can turn off the restriction there, then return to the app. The change usually takes effect within a few minutes.
Alternatively, you can view your full card number on Chase.com without changing any settings — the restriction applies only to the mobile app, not to the website.
Using Chase.com instead of the app
If you prefer not to use the mobile app or if the app is not showing your number, log into your Chase account at Chase.com using a web browser on your phone, tablet, or computer. Navigate to the card you want to view and select "Card Details" or a similar option. Your full card number will display there without any mobile restrictions.
The website version is often faster if you need the number in a hurry, and it does not depend on the app being up to date on your device. You can bookmark the Chase login page in your browser for quicker access next time.
What to do if you cannot log in
If you have forgotten your Chase username or password, use the "Forgot username or password?" link on the Chase login screen. You will be asked to verify your identity using your Social Security number and other account details, then you can reset your credentials.
If you are locked out of your account after multiple failed login attempts, Chase will temporarily restrict access for security reasons. Wait at least 24 hours before trying again, or call the customer service number on the back of your physical card to unlock your account sooner.
Frequently Asked Questions
Can I see my card number without logging into the app?
No. Chase requires you to log in with your username and password before displaying your full card number on any device, whether mobile or web. This is a security measure to prevent unauthorized access to your account information.
Is it safe to view my card number on the Chase app?
Yes. The Chase app uses encryption to protect your data while it is displayed on your phone. However, if your phone is lost or stolen, a thief with access to your unlocked phone could see your card number. Consider enabling the mobile card display restriction mentioned above if you are concerned about this risk.
Why does the app only show the last four digits?
You or someone with access to your account has likely enabled the mobile card display restriction in your Chase account settings. This setting hides the full number on phones and tablets for added security. You can change this setting on Chase.com if you want the full number to display in the app.
Can I see my card number if I do not have the physical card with me?
Yes. The Chase app and Chase.com both display your full card number once you log in, so you do not need the physical card in front of you. This is useful if your card is lost, stolen, or straightforward at home while you need the number for an online purchase.
What if I see a different number in the app than on my physical card?
You should not see a different number. The card number in the app is the same as the one printed on your physical card. If you see a discrepancy, log out of the app completely, clear your browser cache if using the website, and log back in. If the numbers still do not match, contact Chase customer service to verify your account.