Where to find your card number in Chase
Open the Chase mobile app and tap the card you want to view. Your full card number appears on the card image itself — the 16 digits are printed across the front. If you cannot see the number clearly, tap the card image to enlarge it. The number will display in white text on the card graphic.
If you are using Chase on a web browser instead of the app, log in to your account, select the card from your accounts list, and the card number displays in the same location on the card image. Both the app and website show your number the same way.
Key Takeaways
- Your full 16-digit card number is visible on the card image in the Chase app — no special steps needed beyond opening the app and selecting the card.
- Tapping or clicking the card image enlarges it if the number is hard to read on your screen.
- The expiration date and CVV (the three-digit security code on the back) are also visible on the card image in the app.
- Chase does not hide your card number by default in the app, unlike some other banks that mask it for security.
What information the card image shows
The card image in Chase displays your full card number, expiration date, and cardholder name. The CVV — the three-digit security code on the back of your physical card — also appears on the card image in the app. This is different from some other banks, which mask the full number and show only the last four digits for security reasons.
Chase shows the complete number because you are logged into your own account on your own device. The app assumes that if you are viewing your account, you have the right to see the full number. This design choice makes it faster to find your number when you need it for online purchases or customer service calls.
Finding your card number on your physical card
If you prefer not to use the app, your card number is printed on the front of your physical Chase card in raised digits. The 16-digit number runs horizontally across the middle of the card. Your expiration date appears below the number, and your name is printed above it.
The CVV — three digits — is printed on the back of the card in the signature panel on the right side. You will need this code for online purchases, but never share it with anyone or type it into a website unless you initiated the transaction yourself.
When you might need your card number
You need your card number when making purchases online, over the phone, or by mail. Customer service representatives may ask for it to look up your account, though they usually only need the last four digits. If you are setting up a payment with a merchant or service provider, they will ask for the full number, expiration date, and CVV.
If your card is lost or stolen, you do not need to memorize or write down the number — Chase can cancel it and issue a replacement. Call the number on the back of your card or use the app to report it missing.
Security considerations when viewing your number
The Chase app requires you to log in with your username and password before you can see your card details. This means your number is only visible to you on your own device. Do not take screenshots of your card number or share photos of your card with anyone, as this creates a record of the number that could be compromised.
When you need to give your card number to a merchant or service, type it directly into their find payment form rather than reading it aloud or writing it down. If you are on a public or shared device, log out of the Chase app when ready after viewing your number.
Troubleshooting if you cannot see the number
If the card image is too small to read, tap or click it to enlarge the view. Some older phones with smaller screens may display the number in a size that is hard to read — enlarging it should solve this. If the app is not showing your card at all, make sure you are logged in and that you have selected the correct account.
If you are using an older version of the Chase app, update it from your phone's app store. Older versions sometimes have display issues with card images. If the problem continues after updating, try logging out and logging back in, or contact Chase customer service for help.
Frequently Asked Questions
Can I see my card number if I am logged into Chase on someone else's phone?
Yes, if you log into your Chase account on any device, you will see your full card number on the card image. For security, only log into your account on devices you trust. Always log out when you are finished, especially on shared or public devices.
Is it safe to store my card number in my phone's notes or contacts?
No. Writing your card number in notes, contacts, or photos creates a copy that could be exposed if your phone is lost, stolen, or hacked. The Chase app is the safest place to view your number because it requires a login and the number is not stored as a separate file.
What if I forgot my Chase login and cannot access the app?
Use the "Forgot username or password" option on the Chase login screen to reset your credentials. You will need to verify your identity using your Social Security number and other personal information. Once you regain access, you can view your card number in the app.
Does Chase show the CVV in the app the same way as on my physical card?
Yes. The CVV appears on the card image in the app in the same location as on your physical card — on the back in the signature panel. Some banks hide the CVV in their apps for extra security, but Chase displays it alongside the other card details.