Where to find your card number in Chase online banking
Your Chase credit card number appears in your online account under the Cards section. Log into Chase.com or the Chase Mobile App, select the card you want to view, and your full 16-digit number displays on the card details page. You can see it there without calling customer service or pulling out your physical card.
The number stays visible as long as your account is active and you have online access. If you have multiple Chase cards, each one has its own dedicated page where you can view that specific card's number, expiration date, and CVV security code.
Key Takeaways
- Your full card number appears in the Cards section of Chase.com or the Chase Mobile App after you log in.
- The same page shows your expiration date and CVV code, so you have all card details in one place for online purchases.
- If you cannot see your number online, your account may not have digital card viewing turned on, or you may need to verify your identity first.
- Chase also sends your card number in the welcome letter that arrives when you first open the account.
Steps to view your card number on Chase.com
Start by going to Chase.com and entering your username and password. Once you are logged in, look for the "Cards" tab or section in the main navigation menu — this is usually near the top of the page or in a sidebar.
Click on the specific card whose number you want to see. A details page opens showing your card image, the full 16-digit number printed across it, the expiration date, and the three-digit CVV on the back. Write down the number or take a screenshot if you need it for an online purchase. The page also shows your current balance, available credit, and recent transactions for that card.
If you do not see the card number displayed, your browser may be blocking it for security reasons. Try refreshing the page or clearing your browser cache. If the number still does not appear, contact Chase customer service — your account may need a security verification before digital card viewing is enabled.
Viewing your card number in the Chase Mobile App
Open the Chase Mobile App and tap the card you want to view from your list of accounts. The app shows your card image with the full number visible on the front. Tap the card image itself to expand the view and see additional details like your expiration date and CVV.
The mobile app works the same way as the website, but many people find it faster because the card list appears when ready after login. You can also take a screenshot of the card details if you need the number for a purchase you are making on your phone.
If you are using a shared device or public computer, do not save screenshots or leave the app open. Log out completely after you have the number you need.
What to do if your card number is not showing online
If you log in and cannot see your card number, first check that you are looking at the correct card. Chase displays each card separately, so if you have multiple cards, make sure you selected the one you want.
If the right card is selected but the number still does not display, your account may have a security hold. This sometimes happens after you change your password, update your address, or log in from a new device. Chase may require you to verify your identity through a security question or a code sent to your phone before you can see sensitive card details.
If verification does not unlock the view, call Chase customer service at the number on the back of your card. They can confirm whether your account has digital card viewing turned on and can enable it if needed. This usually takes just a few minutes.
Finding your card number on your welcome letter
When you first open a Chase credit card account, the bank sends a welcome package in the mail. This package includes your physical card and a welcome letter with your full card number printed on it. If you have not yet received your card or do not have online access set up, this letter is your backup source for the number.
Keep the welcome letter in a safe place for your records. It also contains your account number, which is different from your card number and may be needed for certain transactions or customer service calls.
Using your card number for online and phone purchases
Once you have your card number from your online account, you can use it for any online purchase or phone order. You will also need your expiration date and CVV, both of which appear on the same Chase account page where you found the card number.
For online shopping, enter the 16-digit number in the payment field, then enter the expiration date in MM/YY format and the three-digit CVV in the security code field. Different websites may ask for these details in a different order, but the information is always the same.
Never share your full card number, expiration date, or CVV with anyone by email, text, or phone unless you initiated the contact and you are certain you are speaking with Chase or a legitimate merchant.
Protecting your card number once you see it
After you view your card number online, treat it the same way you would treat your physical card. Do not write it down on paper you leave lying around, do not text it to anyone, and do not email it to yourself unless you delete the email when ready after.
If you take a screenshot on your phone, delete it after you have finished using the number. Screenshots stay in your phone's photo library and can be seen by anyone who gains access to your device.
If you suspect your card number has been compromised — for example, if you see unauthorized charges on your account — contact Chase when ready. You can call the number on the back of your card, use the Chase Mobile App to report fraud, or log into Chase.com and start a chat with customer service. Chase can freeze the card and issue you a replacement within 7 to 10 business days.
Frequently Asked Questions
Can I see my card number if I have not activated my card yet?
Yes. Your card number is visible in your online account as soon as the card is issued, even if you have not activated it by calling Chase or making a purchase. You can view it and use it for online shopping before you set up it through the traditional methods.
Why does Chase hide my card number sometimes?
Chase may hide your card number temporarily if your account triggers a security alert — for example, if you log in from a new location or device. You will usually be asked to verify your identity through a security question or a code sent to your phone. After verification, the number becomes visible again.
Is it safe to view my card number on public WiFi?
Chase.com and the Chase Mobile App use encryption, so your connection is find even on public WiFi. However, do not leave your account open on a shared computer, and do not take screenshots of your card number on a device you do not own. Log out completely when you are finished.
What if I forgot my Chase login password?
Go to Chase.com and click "Forgot username or password?" on the login page. Chase will ask you to verify your identity using your Social Security number and other personal information, then send you a password reset link via email. Once you reset your password, you can log in and view your card number.
Can I see my card number without logging into Chase online?
No. Chase requires you to log in with your username and password before displaying your card number for security reasons. If you do not have an online account set up, you can call the number on the back of your card and speak with customer service, or check your welcome letter from when the card was first issued.