United Club One-Time Passes expire 12 months from the date Chase issues them to your account
When you hold a United Club One-Time Pass from a Chase credit card, you have one year from the issue date to use it. After 12 months, the pass becomes invalid and you cannot use it to access a United Club location, even if you have not yet visited.
The expiration date appears in your Chase account under the benefits section. You can log into your Chase credit card portal, navigate to your card benefits, and find the exact date your pass expires. Some cardholders receive email notifications as the expiration date approaches, though this is not may provide.
The 12-month window starts from the day Chase generates and adds the pass to your account, not from the day you receive your card or set up it. If you receive a replacement pass due to a lost or damaged pass, the new pass gets its own 12-month expiration date.
Key Takeaways
- United Club One-Time Passes expire exactly 12 months after Chase issues them to your account.
- You can find your pass expiration date by logging into your Chase account and checking the benefits section of your specific card.
- The pass becomes completely unusable after the expiration date — you cannot extend it or use it past that point.
- If you receive a replacement pass, it has its own separate 12-month expiration period starting from the replacement date.
- Using the pass before expiration requires presenting it at a United Club location; digital or mobile presentation rules vary by location.
Where to find your pass expiration date in Chase
Log into your Chase account online or through the Chase mobile app. Navigate to the card benefits section — this is usually labeled "Benefits" or "Perks" depending on which Chase card you hold. Look for the section titled "United Club" or "Lounge Access."
Your one-time pass will be listed with an issue date and an expiration date. Write down the expiration date or set a phone reminder for two weeks before it expires. This gives you time to plan a trip where you can use the pass before it becomes invalid.
If you cannot locate the pass in your account, contact Chase directly at the number on the back of your card. A representative can confirm whether the pass was issued, when it was issued, and when it expires. They can also reissue a pass if yours was lost or damaged.
What happens if your pass expires before you use it
Once the 12-month period ends, the pass is gone. You cannot use it at any United Club location worldwide. United and Chase do not extend expiration dates, and there is no process to recover or restore an expired pass.
If you did not use your pass before expiration, you will not receive a replacement automatically. Your next one-time pass depends on your specific Chase card — some cards issue a new pass each year, while others issue one pass per card membership. Check your card's benefits guide or contact Chase to learn whether you are may have access to to another pass.
The best approach is to check your expiration date as soon as you receive your card and plan a trip within that window. Even a short domestic flight with a connection gives you the opportunity to visit a United Club and use your pass.
How to use your pass before it expires
Present your pass at any United Club location worldwide. You can show the pass on your phone by taking a screenshot of it from your Chase account, or print it out and bring the physical copy. United Club staff will scan or verify the pass and grant you entry.
The pass covers one visit for one person. It does not extend to companions or family members, and it does not grant multiple visits. Once you use it, the pass is consumed and cannot be used again.
United Club locations are found in major airports where United operates flights. You can find a list of all United Club locations on United's website. Call ahead or check the location's hours before you travel, as some clubs have limited hours or may be closed for maintenance.
Replacement passes and reissue rules
If your pass was lost, stolen, or damaged before you used it, contact Chase when ready. Explain the situation and request a replacement pass. Chase can issue a new pass, which will have its own 12-month expiration date starting from the reissue date.
Replacement passes are usually issued within one to two business days. You will receive notification in your Chase account when the new pass is ready. The original pass becomes invalid once a replacement is issued, so you only have one active pass at a time.
If you misplaced your pass and later find it, do not attempt to use it if a replacement was already issued. The original pass will be flagged in United's system and will not work.
Differences between one-time passes and annual club memberships
A one-time pass is a single visit to any United Club location. It expires after 12 months whether you use it or not. An annual United Club membership, by contrast, lasts for one full year and allows unlimited visits during that period.
Some Chase cards offer annual memberships instead of one-time passes. Others offer one-time passes as a benefit. Check your specific card's benefits guide to see which you receive. If you travel frequently and visit lounges regularly, a card that offers annual membership provides better value than one-time passes.
One-time passes cannot be upgraded or converted into memberships. If you want ongoing lounge access, you would need to either upgrade to a card that offers annual membership or purchase a separate United Club membership directly from United.
Planning your visit to use the pass on time
Mark your expiration date on your calendar as soon as you receive your card. Work backward from that date to find a trip you can take within the window. Even a short flight gives you access to the lounge during your layover or connection.
If you travel infrequently and worry you will not use the pass in time, consider whether the card's other benefits justify the annual fee. Some cardholders keep the card for other perks and accept that they may not use every benefit.
If you know you will not travel before the pass expires, you can transfer the pass to a family member or friend in some cases — check with Chase about their specific policy. However, most passes are non-transferable and tied to the cardholder's account.
Frequently Asked Questions
Can I extend my United Club One-Time Pass if it is about to expire?
No. Chase and United do not offer extensions on one-time passes. Once the 12-month expiration date passes, the pass is permanently invalid. You must use it before that date or lose it.
What if I use my pass after the expiration date by mistake?
The pass will not work. United Club staff will scan or verify it and inform you that it has expired. You will not be granted entry. There is no grace period or second chance after the expiration date.
Do I get a new one-time pass every year with my Chase card?
It depends on your specific card. Some Chase cards issue a new one-time pass each year on your card anniversary. Others issue only one pass per card membership. Check your card's benefits guide or contact Chase to confirm what you receive annually.
Can I give my one-time pass to someone else?
Most one-time passes are non-transferable and tied to your Chase account. You cannot transfer it to another person. However, you can bring a companion with you when you use the pass — the pass covers your entry, and your companion may be able to enter with you depending on United Club policies at that location.
What if I never received my one-time pass in my Chase account?
Contact Chase customer service using the number on the back of your card. Confirm that your card is may be able to access for a one-time pass and ask them to issue one if it was not automatically added. They can verify the issue date and expiration date once it is issued.