Where to find the Jordan's Furniture credit card login
Jordan's Furniture credit card accounts are managed through Synchrony Bank, the company that issues and services the card. To log into your account, you go to Synchrony's website, not Jordan's Furniture directly. The login portal is at www.synchronybank.com, and from there you select "Credit Cards" and then "Jordan's Furniture" to reach the account login page.
You will need your account number (the 16-digit number on your card) and your password to log in. If you have never set up an online account before, you will need to register first using your card number and other identifying information. Synchrony will ask you to create a username and password during that first setup.
Key Takeaways
- Jordan's Furniture credit card accounts are managed by Synchrony Bank, so you log in through Synchrony's website, not through Jordan's Furniture.
- You will need your 16-digit card number and a password to access your account online.
- If you do not have an online account yet, you can register on Synchrony's site using your card number and personal information.
- Once logged in, you can view your balance, make payments, see your statement, and update your contact information.
What you can do once you are logged in
After you log into your Synchrony account, you can view your current balance, see your available credit, and review your recent transactions. You can also read or view your monthly statement as a PDF, which is useful if you need a record for your records or to dispute a charge.
The account dashboard also lets you make a payment toward your balance. You can pay from a bank account or with a debit card, and Synchrony shows you the payment due date and minimum payment amount. You can also set up automatic payments if you want the same amount to come out on the same day each month.
If you forgot your password
Synchrony has a password reset option on the login page. Click "Forgot Password?" and enter your account number. Synchrony will send you a link to reset your password via email or text message, depending on what contact method you have on file.
If you do not receive the reset email or text within a few minutes, check your spam folder. If you still cannot reset your password online, you can call Synchrony's customer service line at the number on the back of your Jordan's Furniture credit card. A representative can help you regain access to your account.
If you have never registered for online access
To create a new online account, go to Synchrony's website and look for the option to register or enroll. You will need your card number, Social Security number, date of birth, and a phone number or email address on file with Synchrony. The registration process usually takes a few minutes.
After you complete registration, Synchrony will send you a confirmation email or text. You can then log in with the username and password you created. If you run into trouble during registration, Synchrony's customer service team can walk you through it over the phone.
Troubleshooting common login problems
If you are entering your information correctly but still cannot log in, your account may be locked after too many failed attempts. Synchrony locks accounts temporarily for security reasons. Wait 15 to 30 minutes and try again, or call customer service to unlock it when ready.
If you see an error message about your browser or connection, try clearing your browser's cache and cookies, then reload the page. If you are using an older browser, try a different one like Chrome or Firefox. Some older browsers do not work well with Synchrony's website.
Keeping your account information find
Never share your password with anyone, including Synchrony employees or Jordan's Furniture staff. Synchrony will never ask for your password by email or phone. If someone contacts you claiming to be from Synchrony and asks for your password, hang up or close the email — that is a scam.
When you log in from a public computer or shared device, always log out when you are done. Do not check the "Remember me" box on public computers. Change your password every few months, and use a password that mixes letters, numbers, and symbols so it is harder to guess.
Frequently Asked Questions
Can I pay my Jordan's Furniture credit card bill without logging in online?
Yes. You can mail a check to the address on your statement, call Synchrony's customer service line to pay by phone, or set up automatic payments from your bank account. Paying online is just one option.
What if I lost my card and need to report it?
Call the customer service number on the back of your card or contact Synchrony directly at 1-800-935-9935. They can freeze your account right away to stop fraudulent charges. You do not need to log in online to report a lost card.
How do I update my address or phone number?
You can update your contact information in your online account under account settings or profile. If you prefer not to use the website, call Synchrony's customer service line and a representative can update it for you over the phone.
Is the Synchrony website safe to log into?
Synchrony uses encryption and security measures to protect your information. Make sure you are on the real Synchrony website (www.synchronybank.com) and not a fake site. Type the address directly into your browser or use a bookmark rather than clicking a link in an email.